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What is going on with petition system?

Author
Progray
The Initiative.
#1 - 2012-01-18 16:39:16 UTC
9 days and still no answer, do we have to wait for weeks now to get our problems solved? Hire more Gm's perhaps if its so overloaded, this is the first time i have to wait for so long, in fact i never waited longer than a day and thus had much respect for CCP because of it and how they treat their customers, 2-3 days is fine, but 9 is ridiculous, pleae dont become like other crappy game companies, you will rapidly lose respect and lose a chunk of your player base.
Kha'Vorn
Aliastra
Gallente Federation
#2 - 2012-01-18 16:41:00 UTC
Progray wrote:
9 days and still no answer, do we have to wait for weeks now to get our problems solved? Hire more Gm's perhaps if its so overloaded, this is the first time i have to wait for so long, in fact i never waited longer than a day and thus had much respect for CCP because of it and how they treat their customers, 2-3 days is fine, but 9 is ridiculous, pleae dont become like other crappy game companies, you will rapidly lose respect and lose a chunk of your player base.


If you ragequit over it, contract your stuff to me please.
supersexysucker
Uber Awesome Fantastico Awesomeness Group
#3 - 2012-01-18 16:42:19 UTC
lol already happened, they ****** up, lost a ton of subs and had to fire 20% or something.

Down the drain goes CCP so we can have ****** dust, WoD, and WiS (money grab)
Doc Fury
Furious Enterprises
#4 - 2012-01-18 16:43:53 UTC
Oh look another one of these threads!

Try the search feature at the top right.

There's a million angry citizens looking down their tubes..at me.

Tanya Powers
Doomheim
#5 - 2012-01-18 16:52:16 UTC
You guys should try sex irl it's a lot better than focus on internet space ships petitions Lol
Cadinie
Sebiestor Tribe
Minmatar Republic
#6 - 2012-01-18 16:58:28 UTC
first off... loooooooooooooooooooooooooooooooooooooooool anzac.

Now then, on to business. The petition system has a lot of things at play in it. If you have sent a few petitions before that they were not able to fufill (ships lost due to desynch and the logs show nothing kind of BS) the more likely you are to be put on their black list. YES CCP does have a blacklist, you can create two petitions of the same thing on two separate people and always the noob character will get a faster response than the guy with a history of petitions.

It would appear that after so much help, CCP starts to put people on a low priority list which can end up taking days or weeks to get a response. During the billing error issue with character transfers, they never even responded even after two weeks. Not to mention billing is one of the expedite petition groups next to "Stuck" due to them wanting to grub as much money as possible being a business :P
Progray
The Initiative.
#7 - 2012-01-18 17:13:35 UTC
thanks Cadinie for explanation, its clear now.

The rest with irrelevant replies, you obviosly have too much free time to troll forums and talk bs.
Patient 2428190
DEGRREE'Fo'FREE Internet Business School
#8 - 2012-01-18 17:50:02 UTC
Probably on the same 2 month vacation that all of CCP is on after the 6 weeks of work that went into Crucible.