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EVE Launcher

 
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EVE launcher V.2.2.999545

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Presson
Defiance Metal Works
Gorgon Alliance
#1 - 2016-10-30 07:26:39 UTC
this launcher is on my win xp 32 bit, going on for 3 days now, it has not been usable and then I submitted a support ticket and got this reply.

GM ARAMIS Today at 10:33
Hello there, GM Aramis here,

Thank you for contacting EVE online Customer Support. This is a known issue and we are sorry for that inconvenience. Please visit our website, there is a Help Desk article that explains how to fix it:

LAUNCHER WINDOW WHITE, BLACK OR TRANSPARENT.

If the issue persists, please let me know.

Best Regards,
GM Aramis
CCP Customer Support | EVE Online | EVE Valkyrie

This does nothing I have replayed but this GM is ignoring me or is simply choosing not to answer can this problem be fixed soon i want to get back into game or at least during next DT undo the changes made so the original launcher will work via the ccp/bin/eveexe file will allow one to login and bypass the launcher. or simply fix the problem. I am not the only person who is having this problem.

I hope this gets fixed soon.
Trez Ion
Ministry of War
Amarr Empire
#2 - 2016-10-30 21:12:15 UTC
Its been an issue since the patch and it affects both the old and new launcher and they know and have no idea what to do.

u can try LAUNCHER WINDOW WHITE, BLACK OR TRANSPARENT. but that wont fix it.

Its hardly the first time a patch made the game unplayable with either launcher why I miss the exe file since last month.
GM Mechanic
Game Masters
C C P Alliance
#3 - 2016-11-03 09:01:19 UTC
Trez Ion wrote:
Its been an issue since the patch and it affects both the old and new launcher and they know and have no idea what to do.

u can try LAUNCHER WINDOW WHITE, BLACK OR TRANSPARENT. but that wont fix it.

Its hardly the first time a patch made the game unplayable with either launcher why I miss the exe file since last month.


That fix only works for the new launcher not the old one. The old launcher is no longer supported and will most likely not work again as we are no longer working on it.

This was first announced 26 February: https://community.eveonline.com/news/news-channels/eve-online-news/changes-to-os-minimum-requirements/
We then sent a second announcement June 7: https://community.eveonline.com/news/news-channels/eve-online-news/reminder-changes-to-os-minimum-requirements-coming-on-2016-06-30/
And then again on June 30: https://community.eveonline.com/news/news-channels/eve-online-news/reminder-changes-to-os-minimum-requirements-coming-today/

Windows XP is no longer supported by Microsoft and has therefore become a security risk. If you are still using that operating system then it is time to upgrade to a newer version.

With regards,

GM Mechanic,

CCP Customer Service | EVE Online | EVE Valkyrie
Nyota Watua
Center for Advanced Studies
Gallente Federation
#4 - 2016-11-04 01:23:25 UTC
I coujld log in fine yesterday , tried logging in today.. looks like some patch installed...but now I cannot log in. I acts like its gonna start but then goes right backto the "play selected" I have installed a new launcher, verified files, ran compatablity and deleted the open32dll thingy and no change