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Issues, Workarounds & Localization

 
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Can't accept EULA after login
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Elenahina
Federal Navy Academy
Gallente Federation
#1 - 2016-10-19 00:33:38 UTC  |  Edited by: Elenahina
I'm trying to log in, and after I enter my password press ok, the EULA pops up inside the box where the login panel would normally be. Unfortunately, I can't get it to scroll far enough to actually click accept, because it didn't pop out like I assume it's supposed to.

Anyone else seeing this?
I'm on TQ version 1085618

Eve is like an addiction; you can't quit it until it quits you. Also, iderno
Elenahina
Federal Navy Academy
Gallente Federation
#2 - 2016-10-19 00:37:01 UTC
Upon looking further, it appears the new EULA rolled out early? I thought that was supposed to hit with Ascension on Nov 8th?

Eve is like an addiction; you can't quit it until it quits you. Also, iderno
Seidenpfote
Native Freshfood
Minmatar Republic
#3 - 2016-10-25 15:45:25 UTC
I got the same issue.
The text box with the EULA inside is too small to reach the "Accept" button and I can't change it's scale.
Unable to login.
Elenahina
Federal Navy Academy
Gallente Federation
#4 - 2016-10-25 18:18:25 UTC
Seidenpfote wrote:
I got the same issue.
The text box with the EULA inside is too small to reach the "Accept" button and I can't change it's scale.
Unable to login.


I got a resolution from CCP on it -

Basically there was a bug in one of the dev releases of the launcher which I apparently was using for some reason.

The fix is set your launcher to Release instead of Dev (under the launcher settings).
Close the launcher then check to make there's no hung process for the launcher still running.

Reopen the launcher.

If that doesn't fix it, then you may need to reinstall the game.

Eve is like an addiction; you can't quit it until it quits you. Also, iderno