These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

EVE New Citizens Q&A

 
  • Topic is locked indefinitely.
 

can not train skills?
Author
Previous Topic Next Topic
BigWave Dallocort
Doomheim
#1 - 2016-10-24 14:46:05 UTC
I was on a trail acc. paid for a monthly and now it still will not let me train skill. It say that can not train on a trail subscription...whats up?

BigWave
Do Little
Bluenose Trading
#2 - 2016-10-24 15:01:19 UTC  |  Edited by: Do Little
If you can login, the system knows you have an active subscription. Try clearing your cache https://support.eveonline.com/hc/en-us/articles/203613081-Clearing-client-settings-and-the-client-side-cache-data . If that doesn't work, submit a support ticket.
Memphis Baas
#3 - 2016-10-24 15:26:20 UTC
The skills that say "This skill cannot be trained on trial accounts" in orange will still say that. That's just a generic text description in the skill. However, once you pay you can ignore that text and inject the skill and then add it to the training queue (if you have the other skills that are listed as prerequisites).
Tau Cabalander
Retirement Retreat
Working Stiffs
#4 - 2016-10-24 17:18:31 UTC
Memphis Baas wrote:
The skills that say "This skill cannot be trained on trial accounts" in orange will still say that. That's just a generic text description in the skill. However, once you pay you can ignore that text and inject the skill and then add it to the training queue (if you have the other skills that are listed as prerequisites).

I have no idea why people get confused by this.

Wait until they get the omega pop-up everywhere.
Memphis Baas
#5 - 2016-10-24 17:30:24 UTC
I don't know if that's the issue; just figured I'd mention it.

Usually skill training issues are fixed by logging out of the game and back in, and / or clearing the cache, as advised above. Sometimes it takes the server a minute or two to realize you've activated your account from trial to full.
ergherhdfgh
Imperial Academy
Amarr Empire
#6 - 2016-10-25 09:51:17 UTC
Tau Cabalander wrote:

I have no idea why people get confused by this.


iirc it used to be that the text was removed once your account lost trial status. I can see where that makes sense but it became problematic for players like me that often help new players get up and going. I'd buy them skill books or instruct them to buy skill books that they could not use. I had no easy way to figure out which skills that trial accounts could use and not use and it became problematic for me.

I believe that I was one of the players that asked to have the text stay after trial status on forum threads discussing the NPE. I can see now that it lead to a different type of confusion and for that I am sorry. Maybe CCP could make the text change color like from orange to blue or something like that. ( Because red and green is too much like danger and go )

Want to talk? Join Cara's channel in game: House Forelli
Iria Ahrens
Space Perverts and Forum Pirates
#7 - 2016-10-25 14:22:38 UTC
Tau Cabalander wrote:
Memphis Baas wrote:
The skills that say "This skill cannot be trained on trial accounts" in orange will still say that. That's just a generic text description in the skill. However, once you pay you can ignore that text and inject the skill and then add it to the training queue (if you have the other skills that are listed as prerequisites).

I have no idea why people get confused by this.



In many games that text disappears when it is not applicable. Speaking of fixing the new player experience, the fact that this is a common question and people get confused by this should be enough of a reason to change it.

My choice of pronouns is based on your avatar. Even if I know what is behind the avatar.
Tau Cabalander
Retirement Retreat
Working Stiffs
#8 - 2016-10-25 15:11:40 UTC
My confusion stems from a message that is clearly not applicable causing concern.

i.e. a sign, "Crossing the border whilst in the possession of turnips is a serious crime!", wouldn't be a cause for concern if I was neither crossing the border nor smuggling turnips.

I agree though, that it would be nice if the text were dynamic, but that might require a major overhaul to how the UI works.