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EVE New Citizens Q&A

 
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Redeem PLEX after trial expiration

Author
Imma GonnaDieSoon
Doomheim
#1 - 2016-09-25 07:06:58 UTC
Hello,

I'm in the same situation explained in this post.

I've started a trial account that i gave a PLEX to, but actually i would prefer to activate it fully after the end of the trial.
Someone stated in the topic that you can redeem a PLEX even as an expired trial account but i just tried and could not find the option.

Is it still true ? Or do i have to use "Hours for PLEX" (if it's avaible) once i want to activate ?
Shallanna Yassavi
qwertz corp
#2 - 2016-09-25 07:47:31 UTC
There's no advantage to activating it later. If you activate it earlier, you lose the trial restrictions sooner.

A signature :o

radkid10
University of Caille
Gallente Federation
#3 - 2016-09-25 07:54:01 UTC
Imma GonnaDieSoon wrote:
Hello,

I'm in the same situation explained in this post.

I've started a trial account that i gave a PLEX to, but actually i would prefer to activate it fully after the end of the trial.
Someone stated in the topic that you can redeem a PLEX even as an expired trial account but i just tried and could not find the option.

Is it still true ? Or do i have to use "Hours for PLEX" (if it's avaible) once i want to activate ?


the time on your trial is added to your game time so use it now
Imma GonnaDieSoon
Doomheim
#4 - 2016-09-25 07:59:53 UTC  |  Edited by: Imma GonnaDieSoon
radkid10 wrote:
the time on your trial is added to your game time so use it now

I know that, but that's not the issue here, see below.

Shallanna Yassavi wrote:
There's no advantage to activating it later. If you activate it earlier, you lose the trial restrictions sooner.

Unless "Unfortunately though I will have [not much] time to play EVE the upcoming weeks." ?
I just want to add that game time when i'll actually have more time to play (which would also be around the time of the November expansion : should be more active and interesting).
Do Little
Bluenose Trading
#5 - 2016-09-25 09:00:05 UTC
You can use PLEX to reactivate a disabled account from the Account Management website. I believe you will need to return the PLEX to the redeeming system in-game before your trial expires.

If you will be unable to play for a while, you can let the account expire until the expansion ships in November and then login as an Alpha State clone.
ergherhdfgh
Imperial Academy
Amarr Empire
#6 - 2016-09-25 12:16:52 UTC
Currently there is a way to get 4 hours of game time added to your account so that you can log into the game and use a PLEX to add game time to your account. I am not sure how to do it but there option does exist.

As has been stated previously you can add game time directly from the account management page which is cheaper than using a PLEX.

Again as has also been stated come November you have the alpha clone option which means that you don't even need to add game time. You can play for free it's just that you are limited to around 5 Million skill points.

I'm having difficult trying to figure out exactly what it is that you are trying to do from your post. I am not sure what exactly the problem is that you feel you are running into. If the posts so far have not answered your question, then try posting more details on what it is you are trying to do.

Want to talk? Join Cara's channel in game: House Forelli

Imma GonnaDieSoon
Doomheim
#7 - 2016-09-25 13:05:00 UTC
ergherhdfgh wrote:

I'm having difficult trying to figure out exactly what it is that you are trying to do from your post. I am not sure what exactly the problem is that you feel you are running into. If the posts so far have not answered your question, then try posting more details on what it is you are trying to do.


I appreciate that your will to help but it seems you didn't read much of the conversation.
Right now, the only thing i would like to focus on is this :

Do Little wrote:
You can use PLEX to reactivate a disabled account from the Account Management website. I believe you will need to return the PLEX to the redeeming system in-game before your trial expires.


Because i already redeemed the PLEX, and i don't have access to the option mentionned here or in the other post (only thing avaible in the "Game Time" tab is "Upgrade Trial account", which brings me to a paiment screen and the PLEX is nowhere to be seen).
Can anybody give a confirmation of your first sentence so we can put this discussion to an end ?
Imma GonnaDieSoon
Doomheim
#8 - 2016-09-25 13:22:30 UTC
So...

I made some verifications myself using a different account to see how it might look when you can actually redeem a PLEX, and i confirm that you CANNOT redeem a PLEX through the account management as a TRIAL ACCOUNT.

Thanks to everybody who tried to help despite not knowing, including the guy on the other post. As a trial (expired or not i guess), you have to pay using credit card, the redeemed PLEX are not avaible for paiement.

So i GUESS i will have to use Hours for PLEX, IF it is avaible to expired trial accounts, something i've yet to confirm.
Memphis Baas
#9 - 2016-09-25 13:45:35 UTC
Yeah, the Hours for PLEX is the option they're talking about (activates 4 hours where you can log in to apply a PLEX from in-game from the character sheet).

I don't know if it's available to trial accounts, as "activating" a trial account carries an extra $5 fee, in addition to the typical cost for a month of time ($15 or PLEX).

But: just access your trial account's Account Management page and see if there's an option for Hours for PLEX. They only disable that option if you cheat and use the 4 hours without actually adding any PLEX, although it may only be offered for inactive full accounts, not trials.

Although, given your situation it's more financially advantageous to you to just start another trial account (extended with either buddy program or with one of the Content Packs, and upgrade that to full account.
ergherhdfgh
Imperial Academy
Amarr Empire
#10 - 2016-09-25 13:49:31 UTC
I read the whole thread before I posted. My lack of having a clear understand is confusion not lack of information.

If I understand correctly you are looking for a way to redeem PLEX out of game and I know of no way to do that. Granted I don't use PLEX but I do understand the mechanics to some degree.

My understanding is that you need to redeem PLEX in game. From anywhere in game you can find the PLEX in your inventory and right click on it and use it to add 30 days of game time to your account. If you do not currently have any game time on your account you can have 4 hours of game time added giving you enough time to log into the game and travel to a trade hub region and buy a PLEX and use it or just use one you have laying around.

As has also been mentioned in November you will be able to play the game for free for as long as you like with no need to worry about PLEX. Since that mechanic has not been released yet I don't know all of the specifics but my understanding is that you will be able to go in and out of paid play versus free play whenever you like. The only restriction is that when you are playing an alpha account your character will be limited to around 5 Million skill points.

If you have more than 5 Million skill points you will get those skill points back as soon as you add game time to the account again.

So there are options for you to get in game and redeem a PLEX even if you have no time on your accont. I am not sure why you are so set on redeeming the PLEX from the account management web page.

But to answer your question, I don't believe that anyone can redeem a PLEX for game time out of game. I am fairly certain that you need to log into the game to do that.

Want to talk? Join Cara's channel in game: House Forelli

ergherhdfgh
Imperial Academy
Amarr Empire
#11 - 2016-09-25 13:52:25 UTC
Memphis Baas wrote:


I don't know if it's available to trial accounts, as "activating" a trial account carries an extra $5 fee, in addition to the typical cost for a month of time ($15 or PLEX).

I do believe that I have converted trial accounts to full accounts with a PLEX before. I've not done it with the 4 hour option but I would imagine it would be no different.

Want to talk? Join Cara's channel in game: House Forelli

Imma GonnaDieSoon
Doomheim
#12 - 2016-09-26 09:56:47 UTC
ergherhdfgh wrote:
But to answer your question, I don't believe that anyone can redeem a PLEX for game time out of game. I am fairly certain that you need to log into the game to do that.


Problem here is that we aren't discussion religion, so i don't ask anybody to "believe" anything. The simple fact is that you can redeem a PLEX for game time OUTSIDE of the game, otherwise WHAT would be the point of this reedemable option exactly ? The whole basis of your reasoning is wrong ("If I understand correctly you are looking for a way to redeem PLEX out of game and I know of no way to do that. Granted I don't use PLEX but I do understand the mechanics to some degree."), so it's hardly a surprise that you can't be of any help afterwards (regardless of anything else).

Once again, i appreciate that you try to help but you would spare yourself a great amount of time if you were looking at the facts before trying to discuss the problem, don't you think ?

Memphis Baas wrote:

I don't know if it's available to trial accounts, as "activating" a trial account carries an extra $5 fee, in addition to the typical cost for a month of time ($15 or PLEX).


This is only true when you pay in cash. That fee disapear when using a PLEX.

Memphis Baas wrote:

But: just access your trial account's Account Management page and see if there's an option for Hours for PLEX. They only disable that option if you cheat and use the 4 hours without actually adding any PLEX, although it may only be offered for inactive full accounts, not trials.


The Hours for PLEX option only activates once an account becomes inactive. I still don't know if it's avaible for an expired/inactive trial, but for now my trial is active so there is no way to see for myself.

Memphis Baas wrote:

Although, given your situation it's more financially advantageous to you to just start another trial account (extended with either buddy program or with one of the Content Packs, and upgrade that to full account.


Unless i've already bought books and/or plugged characters on that account :)

I guess i'll just find out if i have access to Hours for PLEX once i want to activate my then-expired trial. Otherwise i'll waste CCP's time by sending a ticket.
ergherhdfgh
Imperial Academy
Amarr Empire
#13 - 2016-09-26 10:19:08 UTC
Imma GonnaDieSoon wrote:
ergherhdfgh wrote:
But to answer your question, I don't believe that anyone can redeem a PLEX for game time out of game. I am fairly certain that you need to log into the game to do that.


Problem here is that we aren't discussion religion, so i don't ask anybody to "believe" anything. The simple fact is that you can redeem a PLEX for game time OUTSIDE of the game, otherwise WHAT would be the point of this reedemable option exactly ? The whole basis of your reasoning is wrong ("If I understand correctly you are looking for a way to redeem PLEX out of game and I know of no way to do that. Granted I don't use PLEX but I do understand the mechanics to some degree."), so it's hardly a surprise that you can't be of any help afterwards (regardless of anything else).

Once again, i appreciate that you try to help but you would spare yourself a great amount of time if you were looking at the facts before trying to discuss the problem, don't you think ?

The only way that I know of to use a PLEX for game time is to right click on the PLEX in game. I was just trying to help you. No reason for you to be an ******* to me like you did here. If this is how you treat people who try to help you then don't be surprised if you don't get many people offering to help you.

Want to talk? Join Cara's channel in game: House Forelli

Iria Ahrens
Space Perverts and Forum Pirates
#14 - 2016-09-26 13:53:57 UTC
Imma GonnaDieSoon wrote:
ergherhdfgh wrote:
But to answer your question, I don't believe that anyone can redeem a PLEX for game time out of game. I am fairly certain that you need to log into the game to do that.

snip
Right now, the only thing i would like to focus on is this :



Problem here is that we aren't discussion religion, so i don't ask anybody to "believe" anything.


Are you a troll? Believing things is not and never has been exclusive to any religion. Belief pertains to any discussion. You are the OP, that means that the OP sets the general theme of the thread, but you don't own the thread, you are not a mod. You shouldn't snap at people who offer their experience. Even if someone is wrong, when they respond to your thread, they bump it to the top of the list and increase the chances of someone else responding. Show some courtesy. If you don't think someone's answer pertains, then move on to the next reply.

Quote:
Once again, i appreciate that you try to help but you would spare yourself a great amount of time if you were looking at the facts before trying to discuss the problem, don't you think ?


Pot. Kettle. In a discussion, it is perfectly acceptable to participate if you don't have all the facts, otherwise you wouldn't be able to participate in your own discussion. Now preaching is something someone shouldn't do unless they have the facts, but that doesn't stop some people.

Erg has been very helpful in this forum for a long time, snapping at her is like snapping at all of us regulars.

My choice of pronouns is based on your avatar. Even if I know what is behind the avatar.

Imma GonnaDieSoon
Doomheim
#15 - 2016-09-26 19:17:08 UTC  |  Edited by: Imma GonnaDieSoon
ergherhdfgh wrote:
The only way that I know of to use a PLEX for game time is to right click on the PLEX in game.

And can't you try to consider there might be other ways, if i mention it multiple times ?

ergherhdfgh wrote:
If this is how you treat people who try to help you then don't be surprised if you don't get many people offering to help you.

First, I never said anywhere that i was disappointed about some kind of low participation to this topic. Few people browse forums, even less do answer and i had more than i expected.

Secondly, i didn't need help regarding a philosophical issue that would require hundreds of people to tinker around a single idea. This is not an open discussion about a vague issue, it's a pretty simple question, where the answer is YES or NO : "Is it still true ? Or do i have to use "Hours for PLEX" (if it's avaible) once i want to activate ?".

Just because you did not understand what the point was doesn't mean i have to discuss unrelated stuff at length (like i'm doind now).

Iria Ahrens wrote:
Are you a troll? Believing things is not and never has been exclusive to any religion. Belief pertains to any discussion. You are the OP, that means that the OP sets the general theme of the thread, but you don't own the thread, you are not a mod.

Fascinating. So let's say i open a topic somewhere about a potential tax evasion that i would like to avoid : should i be happy to converse with people who "believe" things because they don't really "know" and quickly start discussing how to save money on food ?
Or let's imagine i want to know about the diseases i might get while travelling in a third world country, in order to get preventive treatment beforehand : am i supposed to be delighted once, after a few exchanges to reach the conclusion that they don't really know if there's diseases over there, the participants start talking about the places i should visit ?

As i don't "own" the thread (whatever that means), am i still in charge of what kind of the answer(s) i'm looking for ? Am i still allowed to think and talk freely ? Or i do i have to go with the flow if the clueless herd starts talking about My Little Pony ?

You see, the ignorant nature of mankind is probably nice to discuss impalpable things, but sometimes (and sorry if you find that very offensive), you have to be precise in order to be RELEVANT.

Iria Ahrens wrote:

Pot. Kettle. In a discussion, it is perfectly acceptable to participate if you don't have all the facts, otherwise you wouldn't be able to participate in your own discussion. Now preaching is something someone shouldn't do unless they have the facts, but that doesn't stop some people.

Oh sure it's acceptable, i won't call for death penalty on that (close call though). Now, feel free to enlight me about how it is usefull, ESPECIALLY (once again) when the original question should lead to a YES/NO answer.
Yeah, preaching would be bad, but what about developping purely meaningless talking points because you don't know the basics of the problem ?

And by the way, what "facts" did i miss exactly before engaging this conversation ? "Pot. Kettle." because i don't know the answer of a question i'm asking, which is the starting point of the topic ? Are you a rhetorical genius ?

ergherhdfgh wrote:

I was just trying to help you. No reason for you to be an ******* to me like you did here.

I guess stating multiple times that i was thankful for your willingness to help and trying to avert you from wasting your time wasn't enough to prevent you perceiving me as an *******.

Unless it's a new exemple of your lack of understanding, who knows...


So anyway, allow me to consider this conversation closed and thanks to everybody for participating in my topic that i don't own.
KaarBaak
Squirrel Team
#16 - 2016-09-26 22:11:56 UTC
Imma GonnaDieSoon wrote:
...
.
.
.
Tripe
.
.
.

Would it help if the folks who tried to help you took up a collection and donated it to you to NOT renew your account?

KB

Dum Spiro Spero

Iria Ahrens
Space Perverts and Forum Pirates
#17 - 2016-09-27 00:07:18 UTC
Imma GonnaDieSoon wrote:

I guess stating multiple times that i was thankful for your willingness to help and trying to avert you from wasting your time wasn't enough to prevent you perceiving me as an *******.

Unless it's a new exemple of your lack of understanding, who knows...


So anyway, allow me to consider this conversation closed and thanks to everybody for participating in my topic that i don't own.


Yea, sorry it doesn't work that way. The conversation is closed when the topic is locked, or the other people participating in the conversation lose interest. In case you haven't noticed you aren't the only person active in this thread.

Saying you are thankful after smarting off to someone only makes you sound like a hypocrite. It is no different that when a person says, "To each their own." in an obviously disapproving voice. They say "to each their own" but they obviously don't mean it. Just as you say you are thankful, but otherwise display that you are not.

But really, you've come across as nothing but arrogant. Just because you didn't take the time and effort to understand my point, doesn't mean that I'm the one that lacks understanding.

My choice of pronouns is based on your avatar. Even if I know what is behind the avatar.

Nat Silverguard
Aideron Robotics
Aideron Robotics.
#18 - 2016-09-27 04:14:42 UTC
OP, with this attitude, you'll definitley enjoy this game! good luck! o7


/s

Just Add Water

Vortexo VonBrenner
Doomheim
#19 - 2016-09-29 15:56:07 UTC
Dear new players, this OP is a good example of how not to be.


Iria Ahrens
Space Perverts and Forum Pirates
#20 - 2016-09-29 17:58:09 UTC
AAAaaaaand. The OP is gone. Hopefully he learned and recreated.

My choice of pronouns is based on your avatar. Even if I know what is behind the avatar.