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Issues, Workarounds & Localization

 
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Screen Goes Black, Computer Shuts Down
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Dyaven
#1 - 2012-01-17 17:16:04 UTC  |  Edited by: Dyaven
No error message or anything. This started happening after I updated my graphics card drivers, never had an issue before. Rolling back my graphics card is not an option. I'm using an ASUS G73 notebook with and ATI Mobility Radeon HD 5800 series graphics card.
Sellendis
The Ares project
#2 - 2012-01-17 17:55:25 UTC
Only with Eve or any other 3d app? Try other games, try FurMark to see if the VGA is overheating or something. Did ya check the system temperatures?
Try some of those stuff and let us know.
Dyaven
#3 - 2012-01-17 18:11:32 UTC
Admittedly the only things I've played since upgrading my driver is EVE and Minecraft, and only EVE has given issues. I have a raid in WoW tonight and it would really suck to find out that I'm having issues there too.

I ran FurMark for 4 minutes before I started getting weird screen flickering and turned it off. My mouse cursor is weird and distorted now, the only way I can think of how to describe is that it looks like MissingNo from Pokemon. O_o
Sellendis
The Ares project
#4 - 2012-01-17 18:15:24 UTC
VGA overheating probably, download Everest and check system temperatures. That would be the cheap and easy solution.
Cleaning would be a harder one, since you say trying older drivers is not a possibility.
Dyaven
#5 - 2012-01-17 18:17:56 UTC
I know that the older drivers will work, but that would prevent me from playing Minecraft, which I why I wanted to rule it out as it would fix one problem to go back to another I had just fixed.
Sellendis
The Ares project
#6 - 2012-01-17 18:28:56 UTC
So if you have latest drivers, and somehow last ones didn't let ya play minecraft, try one before that or something. Find a combo that will work.
Rascal deJascal
Aliastra
Gallente Federation
#7 - 2012-01-17 18:56:45 UTC
This has been happening to me for the last several days. Nothing changed on my computer, but I have noticed my vid card is really hot and may be triggering the shutdowns.

I have set my fan to 100% manual, and when eve is running, the temp will go to 100-101C and when I shut eve down it drops to 78C.

Something changed in Eve.

What are some of the better things to turn down to drop the GPU temperature?
Sellendis
The Ares project
#8 - 2012-01-17 19:12:27 UTC
What card are we talking about, and those temps are way to high for idle.
Clean the card, dust the fan out...unless its a laptop, then its only harder to do if you are new to it.
Make better airflow in the PC case, in the worst case (and laziest) just put 1-2 80mm fans on top of your vga card (lift fans somehow by 1cm or something, be inventive) and let them shave a few C off.
Rascal deJascal
Aliastra
Gallente Federation
#9 - 2012-01-17 19:37:26 UTC
Sellendis wrote:
What card are we talking about, and those temps are way to high for idle.
Clean the card, dust the fan out...unless its a laptop, then its only harder to do if you are new to it.
Make better airflow in the PC case, in the worst case (and laziest) just put 1-2 80mm fans on top of your vga card (lift fans somehow by 1cm or something, be inventive) and let them shave a few C off.


The card (XFX ATI Radeon 4870) is not dusty, and the temps only became a problem in the last few days. I went to all low settings with Eve and the temp range is 84-92C.
Sellendis
The Ares project
#10 - 2012-01-17 20:41:59 UTC  |  Edited by: Sellendis
Hmm, my experience with 4870 was at 40-50 idle, and 70 full load, and that was in summer times.

http://img.hexus.net/v2/graphics_cards/shootout/175/DSCF8309-copy-big.jpg

If this is like yours card (XFX) dust it, air-ducts inside get full of dust (hard to see from the stickers and crap) and no more airflow.
http://en.expreview.com/img/review/hd4800/his_radeon_hd4870_22.jpg metal heat-sink in the middle is usually the problem, easy to get clogged with dust since the fan pushes a lot of air around.

Had similar problems with 2900pro, just using a vacuum cleaner and (in my case) airbrush to dislodge the dust from one side and vacuum from the other should give you 10-15c at least.
That is the easy way, more sure one would be to take the complete heat-sink off, take it apart, clean everything, put new thermal paste on gpu/ram and reassemble.
Rascal deJascal
Aliastra
Gallente Federation
#11 - 2012-01-17 21:43:07 UTC
Rascal deJascal wrote:
...

Something changed in Eve. ...



Well, no it did not.

I pulled the card when I found running 3 clients - normal for me, was pushing temps to 108+.

Time to pull the card, which I did and found the fan was running slow, maybe 25%. Would have been handy for the card to have a 3 wire fan so the actual RPM was known rather than just the percentage of max.

I then pulled the fan, glopped on a CPU fan and it is steady as a rock at 60C.