These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

EVE Launcher

 
  • Topic is locked indefinitely.
 

Launcher not Working
Author
Previous Topic Next Topic
KerbalOne
Federal Navy Academy
Gallente Federation
#1 - 2016-09-14 12:50:54 UTC  |  Edited by: KerbalOne
Hello World,

since 08:33 Eve Time Today i got socket loss and can´t connect to the game.

1.Launcher is not working on tq (timeout) "Center of the Launcher Black".
2. Singularity Works fine
3. Diagnostics says he can´t reach, client.eveonline.com 87.237.34.202
4. On W10 Ipconfig /dnsflush "didn´t help"
5. Rebootet Router (Kabel-Deutschland/vodafone) 2 times got to different IP.... no luck
6. Rebootet W10 and Deactivated FW still no luck

Ok after some digging, i found that after hop 9 he gets timeout.... but i don´t know ips of 10 and 11. (removed Hop 1and2)


3 15 ms 21 ms 14 ms ip5886cb67.dynamic.kabel-deutschland.de [88.134.203.103]
4 17 ms 18 ms 17 ms ip5886ca50.dynamic.kabel-deutschland.de [88.134.202.80]
5 21 ms 25 ms 20 ms ip5886cb7d.dynamic.kabel-deutschland.de [88.134.203.125]
6 16 ms 21 ms 16 ms ae8-100-xcr1.hac.cw.net [195.10.62.5]
7 39 ms 41 ms 41 ms hbg-b1-link.telia.net [62.115.9.133]
8 42 ms 39 ms 38 ms hbg-bb4-link.telia.net [213.155.135.88]
9 56 ms 70 ms 38 ms ldn-bb2-link.telia.net [62.115.142.113]
10 * * * Zeitüberschreitung der Anforderung.
11 * * * Zeitüberschreitung der Anforderung.
12 28 ms 41 ms 27 ms srv202-c.ccp.cc [87.237.34.202]


Some Ideas ?

KerbalOne
Maja Chou
#2 - 2016-09-14 14:05:22 UTC  |  Edited by: Maja Chou
i have also KD connection but the tracerroute looks find

launcher here also not working and it looks like eve forum/website is slow

Routenverfolgung zu srv202-c.ccp.cc [87.237.34.202] über maximal 30 Abschnitte:
3 14 ms 11 ms 37 ms 83-169-183-94-isp.superkabel.de [83.169.183.94]
4 14 ms 14 ms 11 ms ip5886ea41.dynamic.kabel-deutschland.de [88.134.
234.65]
5 20 ms 19 ms 19 ms ip5886cbf0.dynamic.kabel-deutschland.de [88.134.
203.240]
6 18 ms 19 ms 19 ms ip5886ca7b.dynamic.kabel-deutschland.de [88.134.
202.123]
7 31 ms 31 ms 29 ms et-1-1-0-100-xcr1.fri.cw.net [166.63.204.169]
8 24 ms 24 ms 24 ms ffm-b1-link.telia.net [80.239.132.37]
9 24 ms 24 ms 24 ms ffm-bb4-link.telia.net [62.115.116.159]
10 38 ms 39 ms 34 ms prs-bb3-link.telia.net [62.115.143.211]
11 75 ms 42 ms 39 ms ldn-bb3-link.telia.net [62.115.134.99]
12 38 ms 39 ms 39 ms ldn-b1-link.telia.net [62.115.142.231]
13 38 ms 34 ms 34 ms ccp-ic-316224-ldn-b1.c.telia.net [62.115.144.151
]
14 38 ms 34 ms 34 ms srv202-c.ccp.cc [87.237.34.202]

Da die auf Schildwall vorhandenen Informationen nur einen minimalen Einfluss auf das Endergebnis der Neuspielererfahrung von EVE als ganzes gehabt hätten,habe ich beschlossen, die Informationen so zu belassen, wie CCP sie zu liefern in der Lage ist.
KerbalOne
Federal Navy Academy
Gallente Federation
#3 - 2016-09-14 14:28:04 UTC
Thank you for your reply...

Why your route works i don´t know. I just hope it is a Temporary thing ...

Maja Chou
#4 - 2016-09-14 14:48:41 UTC
my route is working dont say my launcher can start the game^^

Da die auf Schildwall vorhandenen Informationen nur einen minimalen Einfluss auf das Endergebnis der Neuspielererfahrung von EVE als ganzes gehabt hätten,habe ich beschlossen, die Informationen so zu belassen, wie CCP sie zu liefern in der Lage ist.
Joohn Kion
Pandemic Horde Inc.
Pandemic Horde
#5 - 2016-09-14 14:50:18 UTC
I've got the same problem...
KerbalOne
Federal Navy Academy
Gallente Federation
#6 - 2016-09-14 15:02:11 UTC
So it seem to be a routing problem from kd/vodafone
Ich hasse KD/Vodafone
Daylz
Deep Core Mining Inc.
Caldari State
#7 - 2016-09-14 16:56:12 UTC
Yep I'm with KD/Vodafone too, can't play some of my online games including EVE. Even Steam has problems connecting...
Navigation Hazard
State War Academy
Caldari State
#8 - 2016-09-14 17:17:28 UTC
same ******* problem
Maja Chou
#9 - 2016-09-14 17:26:45 UTC
Kabeldeutschland Support answers me it could be a problem with IP6 routing and he are switching my system to ip4 only (need 24h^^)

Da die auf Schildwall vorhandenen Informationen nur einen minimalen Einfluss auf das Endergebnis der Neuspielererfahrung von EVE als ganzes gehabt hätten,habe ich beschlossen, die Informationen so zu belassen, wie CCP sie zu liefern in der Lage ist.
KerbalOne
Federal Navy Academy
Gallente Federation
#10 - 2016-09-14 17:32:38 UTC  |  Edited by: KerbalOne
Thats what my conclusion is. For those of you non Germans reading this, it means that since about 1 year now KD/Vodafone has begun to switch "ipV4" to "ipv4 DS Lite" Protocoll ( https://en.wikipedia.org/wiki/IPv6_transition_mechanism#Dual-Stack_Lite_.28DS-Lite.29 ).
Ekapia Thiesant
State War Academy
Caldari State
#11 - 2016-09-14 17:42:06 UTC
KD customer as well.
Don't think this is a problem with KD but peering problem with telia.net.

EVE works fine when using a VPN tunnel.
Joohn Kion
Pandemic Horde Inc.
Pandemic Horde
#12 - 2016-09-14 17:44:13 UTC
Maja Chou wrote:
Kabeldeutschland Support answers me it could be a problem with IP6 routing and he are switching my system to ip4 only (need 24h^^)



Just let us know if it works :-)
Maja Chou
#13 - 2016-09-14 18:18:38 UTC
restarted modem (got new IP) usually this switch the internetaccess instant to new configuration

updated my router firmware (still no ip6 support with it)
set eve launcher to development version type channel (and ignore certification errors)

it works now but i cant say with of all this was the issue

even switched off my launcher minimize to tray on close (because hey why not in 2016 we work like in win95)

hope this will help

Da die auf Schildwall vorhandenen Informationen nur einen minimalen Einfluss auf das Endergebnis der Neuspielererfahrung von EVE als ganzes gehabt hätten,habe ich beschlossen, die Informationen so zu belassen, wie CCP sie zu liefern in der Lage ist.
KerbalOne
Federal Navy Academy
Gallente Federation
#14 - 2016-09-14 18:48:22 UTC
Got it to work again after caling KD Support. I had "Ipv4 DS Lite" . Now i have "Ipv4 DS" (Dual Stack... Not the lite Version). It is working now !!!
Big smileBig smileBig smileBig smileBig smileBig smile
Vazkez Ramon
Orbital Defense Battalion
#15 - 2016-09-14 19:06:41 UTC
I am having the same issue and also using KD, but since I cannot speak German calling to get it fixed is not an option. Do you think this will get fixed by its own, or will I need to cal yes or yes to get it fixed?
KerbalOne
Federal Navy Academy
Gallente Federation
#16 - 2016-09-14 19:12:18 UTC
Vazkez Ramon wrote:
I am having the same issue and also using KD, but since I cannot speak German calling to get it fixed is not an option. Do you think this will get fixed by its own, or will I need to cal yes or yes to get it fixed?


You need to call them. if you are usnig ipv4 DS Lite .. Ask them to speak to a Eng Support... One or two of them should be able to Speak fluent english
Vazkez Ramon
Orbital Defense Battalion
#17 - 2016-09-15 06:20:31 UTC  |  Edited by: Vazkez Ramon
I called this morning and they fixed it immediately! It´s working now!

Thanks a lot! Big smile