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I need you(r help) - Installing EVE on 2.4TB+ Hard drives

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CCP Sputnik
C C P
C C P Alliance
#1 - 2012-01-17 15:59:23 UTC
If you are playing EVE Online on a computer with a hard drive bigger then 2.4TB and want to help out a DEV please post here.

[TL;DR]
Recently I fixed a small bug in the EVE Online Installer and Patcher to add support for hard drives bigger then 2.4TB and I would like to recruit some guinea pigs (or hamsters are unfortunately all in use atm Blink) to help test this on various hard drive setups to make sure I didn't miss an edge cases.

Participation is quite simple, just use the EVE Online Installer or Patcher to update/install your Singularity client tomorrow and reply to this thread with a basic description of your computer (OS, CPU, RAM, Hard drive setup) and just a small comment about how the installation/patching worked on your computer.
[/TL;DR]

Any help you can offer is much appreciated.


PS. This is only an issue in the Installer/Patcher the RepairTool/Generic Patcher/Launcher and SISI Launcher are not affected by this issue.

CCP Sputnik | Software Engineer | Team Undone Unit

My EVElopedia Talk My Broadcast Log
CCP Sputnik
C C P
C C P Alliance
#2 - 2012-01-18 13:37:54 UTC
Bump.

The new Installer and Patcher are now available on SISI and can be tested by players which have a hard drive setup with a single partition bigger then 2.4TB.

CCP Sputnik | Software Engineer | Team Undone Unit

My EVElopedia Talk My Broadcast Log
CCP Sputnik
C C P
C C P Alliance
#3 - 2012-01-19 15:50:14 UTC
Bump.

There will be a new SISI update tomorrow - a new chance to test installer or patcher.

CCP Sputnik | Software Engineer | Team Undone Unit

My EVElopedia Talk My Broadcast Log
Bloodpetal
Tir Capital Management Group
#4 - 2012-01-19 16:03:56 UTC
CCP Sputnik wrote:
Bump.

There will be a new SISI update tomorrow - a new chance to test installer or patcher.


Hey, what ever happened to the "Splash Screen Launcher" that was supposed to happen? Was kinda looking forward to that.

Where I am.
CCP Sputnik
C C P
C C P Alliance
#5 - 2012-01-19 16:50:29 UTC
Bloodpetal wrote:
Hey, what ever happened to the "Splash Screen Launcher" that was supposed to happen? Was kinda looking forward to that.


The Launcher is actually quite far though the production pipeline and should be released as a BETA version to TQ soon(TM), there will be a Dev Blog about the details in 2 to 3 weeks.

This particular bit of code will most likely be used in the Installer for the Launcher as well (you dont want to install the 20MB Launcher on a Hard Drive which doesn't have additional space to also install the Game itself).

CCP Sputnik | Software Engineer | Team Undone Unit

My EVElopedia Talk My Broadcast Log
Bloodpetal
Tir Capital Management Group
#6 - 2012-01-19 16:52:50 UTC  |  Edited by: Bloodpetal
CCP Sputnik wrote:
Bloodpetal wrote:
Hey, what ever happened to the "Splash Screen Launcher" that was supposed to happen? Was kinda looking forward to that.


The Launcher is actually quite far though the production pipeline and should be released as a BETA version to TQ soon(TM), there will be a Dev Blog about the details in 2 to 3 weeks.

This particular bit of code will most likely be used in the Installer for the Launcher as well (you dont want to install the 20MB Launcher on a Hard Drive which doesn't have additional space to also install the Game itself).


Ya, I have a drive to install everything to that is definitely NOT my C:/ Windows drive, so that definitely needs support :)

Any chance of letting us move our "Cache files" to another drive in the future? Random question.

Where I am.
Fariius
Rattini Tribe
Minmatar Fleet Alliance
#7 - 2012-01-20 05:53:38 UTC
I patched my SISI installation with no issues at all. I've been running eve from a 3tb drive for quite some time now, never had an issue as far as I know.
elitatwo
Zansha Expansion
#8 - 2012-01-20 12:17:07 UTC  |  Edited by: elitatwo
So to help out a DEV, there are a few reasons why you have such problems but most of them could get solved with a little bios update on the motherboard the drive(s) are attached to.
Most of the recent mainboards from Gigabyte got those updates not too long ago. My first guess would be that disk drives are addressed 2^48 with is roughly 3 terabytes but if you clamp two 2 terabyte drive together you are "out of the 2^48" boundery and the bios has problems addressing beyond that address and the bios update raise the boundery to 2°64 or so.
So if your drive(s) is larger 2 terabytes you need such an update and most of them can even be done from withing "Windoze".
Btw Linux doesn't have this issues because the kernel doesn't really "care" what the bios is trying to it.

If you are an early apopter of new technology then you might have cought this and after you updated your bios, it should be fine.

BUT since you are changing the address range of your disk drives you will have to backup all your data before you do anything to the bios.
In the worst case scenarios I have encountered at work you will have to re-install Windows because the LBA address won't no longer match with the areas where Windows put the boot information to and the boot information won't match the ID that is generated when Windows is installed and the disk drive information which is kept in a cryptic hash address won't match the "new" disk size and you will no longe be able to boot Windows.

Speaking from experience it will take longer to repair that then backing up all your data and copying it back later.
And sorry for the inconvenience it will cost.

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Molly Mayhem
You're Out of Gas
#9 - 2012-01-24 12:10:46 UTC
Bloodpetal wrote:
CCP Sputnik wrote:
Bloodpetal wrote:
Hey, what ever happened to the "Splash Screen Launcher" that was supposed to happen? Was kinda looking forward to that.


The Launcher is actually quite far though the production pipeline and should be released as a BETA version to TQ soon(TM), there will be a Dev Blog about the details in 2 to 3 weeks.

This particular bit of code will most likely be used in the Installer for the Launcher as well (you dont want to install the 20MB Launcher on a Hard Drive which doesn't have additional space to also install the Game itself).


Ya, I have a drive to install everything to that is definitely NOT my C:/ Windows drive, so that definitely needs support :)

Any chance of letting us move our "Cache files" to another drive in the future? Random question.

You can already do that by using directory junctions on ntfs, I've had my cache files on a ramdrive for a couple of years now. This is also worth looking at if you're looking to workaround disk access bottlenecks (don't use it on your boot drive, there's some issue with windows update and corruption.)


Fariius wrote:
I patched my SISI installation with no issues at all. I've been running eve from a 3tb drive for quite some time now, never had an issue as far as I know.

Same here, my sisi install is on a 3TB drive and I've had no issue patching with the sisi launcher for as long as I can remember.
xarjin
International Speciality Machines
#10 - 2012-01-24 22:40:00 UTC  |  Edited by: xarjin
I started a thread on this subject 1 year ago to the day that's now in the old forum archives that CCP Atropos responded to Smile

http://www.eveonline.com/ingameboard.asp?a=topic&threadID=1454391

Whatever the problem was it seems to be a non issue for me now. I patched on a 5.5TB raid 5 LSI megaraid sata 3 array for both sisi and TQ (build 344471) without any issues or errors.

Computer Specs - Appease your inner geek!
Intel Core I7 - 920 D0 Stepping
12GB DDR3 1600hmz Corsair Vengeance triple channel
Gigabyte X58A-UD5 motherboard
7.5TB Sata 3 HDD space total
LSI 9260-4i sata 3 hardware raid controller running 5.5 TB raid 5
2 way MSI Nvidia 480GTX SLI
Enermax Revolution 85+ 1050 watt psu
Dual loop Danger Den cpu and GPU water cooling
Triple Samsung E2320 LCD displays

Hard disks used for the 5.5TB raid 5 are 4x seagate barracuda XT 2TB models if it's of any benefit to testing.