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Overview and tactical overview broken ?
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impli
Ministry of War
Amarr Empire
#1 - 2012-01-17 12:55:55 UTC
Hello CCP,

Just a request of a statement...

1. Overview, tactical view broken.. example.. fleet battle .. alignment set and burning primary call ... overview shows 9000 m from target tactical shows 60 km and logged target 40km .. all the same primary targets .. after a while bruning away from target .. lagg and reset of the half fleet into the enemy deimos fleet at 5km...

2. roaming through some systems .. jumping into a system ... all fine .. jumping into another takes about 2 minutes without loading system .. next system jump in .. all fine again few seconds system loaded...

Any explanation ?
are there other players with the same issues ?
Tiberius Sunstealer
Caldari Provisions
Caldari State
#2 - 2012-01-17 13:00:53 UTC  |  Edited by: Tiberius Sunstealer
This happens to me sometimes.
Othran
Route One
#3 - 2012-01-17 13:04:14 UTC
Your computers clock is drifting relative to the server.

There's a thread about it here

The tl;dr is that there's a potential fix on Sisi which involves re-synchronising the client every 10 minutes. It used to be done every jump and that got broken sometime around Crucible.
impli
Ministry of War
Amarr Empire
#4 - 2012-01-17 13:14:24 UTC
thanx for the replies so far .. the tl, clock could be a good explanation ... and yes it started with the release of crucible. Dont know the patch / build number for sure ..
Cyzlaki
BRAWLS DEEP
HYPE-TRAIN
#5 - 2012-01-17 13:22:21 UTC
Most annoying **** ever. Overview is ****** completely. So ******* annoying. CCP dont give any fucks about it though. You noticed how slowly the overview updates now too? Some times it's unplayable.
Othran
Route One
#6 - 2012-01-17 13:24:01 UTC  |  Edited by: Othran
impli wrote:
thanx for the replies so far .. the tl, clock could be a good explanation ... and yes it started with the release of crucible. Dont know the patch / build number for sure ..


The workaround for TQ is that you need to setup your computer to sync time with a network time server every 10 minutes. There are plenty of google pages on this but for Windows 7 its a couple of registry changes and a reboot.

Like I said in the thread, only reason I know about this is because I suffered from it back in 2009/2010 and I noticed it again in December.

Once you've done that then if you then have problems just tab to desktop go into Date & Time (on clock in taskbar), internet time, change settings, update now. That will get you past the immediate problem of traffic control/grid not loading etc. Note that there may not be an "update now" button if you haven't changed the registry.

Edit - this is where the thread starts talking about the problem
impli
Ministry of War
Amarr Empire
#7 - 2012-01-17 14:27:45 UTC  |  Edited by: impli
Windows 7 x64 ultimate time sync update:

start > run > regedit > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\Config > updateInterval > dec value 600 instead of 360.000

I hope that helps

edit: it is the key update interval not timer,,, I corrected it ...
Rixiu
PonyTek
#8 - 2012-01-17 14:36:00 UTC
This is incredibly annoying and it always happen the moment you least want it to happen. I can't recall this being a problem a year ago so it must be something "new", but it needs to be solved asap.
Ryans Revenge
Federal Navy Academy
Gallente Federation
#9 - 2012-01-17 14:38:34 UTC
Yep overview has been screwed for about 3 weeks. Distances wrong and everything.

Are you sure it's the same time sync problem? In that thread it's on about lagging jumping into system not de-sync like problems. I've recently been scrambled and webbed from 250km multiple times... Only to double tab to reload overview and then it shows they are actually at 7km..
Othran
Route One
#10 - 2012-01-17 14:42:02 UTC
impli wrote:
Windows 7 x64 ultimate time sync update:

start > run > regedit > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\Config > updateTimer > dec value 600 instead of 360.000

I hope that helps



I think you'll find that doesn't actually do what you think it does.

You need to change the "SpecialPollInterval"
Othran
Route One
#11 - 2012-01-17 14:42:26 UTC  |  Edited by: Othran
Ryans Revenge wrote:
Yep overview has been screwed for about 3 weeks. Distances wrong and everything.

Are you sure it's the same time sync problem? In that thread it's on about lagging jumping into system not de-sync like problems. I've recently been scrambled and webbed from 250km multiple times... Only to double tab to reload overview and then it shows they are actually at 7km..


Its the same. I bet you were in the system it happened in for a while.
Ryans Revenge
Federal Navy Academy
Gallente Federation
#12 - 2012-01-17 14:49:04 UTC
So by double tabbing you're somehow resync'ing then? How does that make sense :S
impli
Ministry of War
Amarr Empire
#13 - 2012-01-17 15:05:40 UTC
Othran wrote:
impli wrote:
Windows 7 x64 ultimate time sync update:

start > run > regedit > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\Config > updateTimer > dec value 600 instead of 360.000

I hope that helps



I think you'll find that doesn't actually do what you think it does.

You need to change the "SpecialPollInterval"



The problem is there is no specialpollinterval in win 7 x64 ultimate. is it recommended to add those key and value to the registry?.
Othran
Route One
#14 - 2012-01-17 15:06:45 UTC
Ryans Revenge wrote:
So by double tabbing you're somehow resync'ing then? How does that make sense :S


Oh gods don't ask me Lol

All I know is the CCP guy in the linked thread said the client was "re-synchronised" every jump and that "broke" with Crucible.

I doubt he means that this corrects the clock on the client machine.

I suspect that correcting the clock (as I do via ntp) forces the client to re-sync rather than anything else.

I'm speculating though....
impli
Ministry of War
Amarr Empire
#15 - 2012-01-17 15:08:52 UTC
Ryans Revenge wrote:
Yep overview has been screwed for about 3 weeks. Distances wrong and everything.

Are you sure it's the same time sync problem? In that thread it's on about lagging jumping into system not de-sync like problems. I've recently been scrambled and webbed from 250km multiple times... Only to double tab to reload overview and then it shows they are actually at 7km..


exactly what happened by me also... if we can not fix it with the windows reg edit I hope they will fix it in the next update. or client update. with those issues we loose a massiv amount of isk...
Scrapyard Bob
EVE University
Ivy League
#16 - 2012-01-17 15:11:04 UTC
It's rude to poll a public time server with a dumb client more often then every few hours. If your clock drifts that badly over 6 hours, then you need to install something like NTP which will discipline the local clock and keep it more accurate over time.
Othran
Route One
#17 - 2012-01-17 15:12:18 UTC
impli wrote:
Othran wrote:
impli wrote:
Windows 7 x64 ultimate time sync update:

start > run > regedit > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\Config > updateTimer > dec value 600 instead of 360.000

I hope that helps



I think you'll find that doesn't actually do what you think it does.

You need to change the "SpecialPollInterval"



The problem is there is no specialpollinterval in win 7 x64 ultimate. is it recommended to add those key and value to the registry?.


There is but its under W32Time\TimeProviders\NtpClient

I would recommend you google a bit more on "SpecialPollInterval" - there is a guide for XP/Vista which will work in Windows 7. Don't go reading the ntpserver links, its not the same.
Othran
Route One
#18 - 2012-01-17 15:18:26 UTC  |  Edited by: Othran
Scrapyard Bob wrote:
It's rude to poll a public time server with a dumb client more often then every few hours. If your clock drifts that badly over 6 hours, then you need to install something like NTP which will discipline the local clock and keep it more accurate over time.


Its not "rude" to poll a Stratum 2 NTP server every 10 minutes. Its quite acceptable and if you think otherwise I suggest you ask the admins of those servers. That's why they are provided and I'm not sure how you think I'm connecting without an ntp client?

Of course if you have multiple machines on your LAN then you setup a Stratum 3 server to both minimise external traffic and time skew between LAN machines. Edit - the latency reference was for multiple machines on same LAN independently syncing with external ntp server.

Off- topic now anyway.
impli
Ministry of War
Amarr Empire
#19 - 2012-01-17 15:20:35 UTC
I will look into it, but if the change to a ntp doesnt help and the windows shows the right time the bug should fixed by ccp.
if the time doesnt drift on the client there could be a issue with the session timer thingy ...
Othran
Route One
#20 - 2012-01-17 15:31:59 UTC  |  Edited by: Othran
impli wrote:
I will look into it, but if the change to a ntp doesnt help and the windows shows the right time the bug should fixed by ccp.
if the time doesnt drift on the client there could be a issue with the session timer thingy ...


See how it goes then, hopefully it helps.

Client clock drift WILL cause all sorts of weird crap as said in the other thread. I've been killed by people I can't see, who aren't in the same system as me and on one memorable occasion who I'd actually watched explode and then reappear Shocked

There is a proposed fix on sisi anyway - best test there before doing registry changes. If sisi works better then I suspect TQ will work much the same with the ntp client registry changes in Win 7.
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