These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

EVE Launcher

 
  • Topic is locked indefinitely.
 

Using Launcher with a Surface Book

First post
Author
Previous Topic Next Topic
Rorhke Shardani
Royal Amarr Institute
Amarr Empire
#1 - 2016-09-08 05:10:31 UTC
I have been using the exefile to launch EVE on my Surface Book because I just can't get it to work any other way.

With direct exefile launch access going away in 2 weeks, I am looking for some help in resolving this issue.

In the comments thread of the announcement, I posted:

https://forums.eveonline.com/default.aspx?g=posts&m=6626074#post6626074

Quote:

I have a Surface Book that I sometimes use to run EVE if I am away from my main gaming rig (such as travelling).

It has a dual GPU thing going on - the integrated Surface table one and there's a secondary NVIDIA GPU that seems to be housed in the keyboard portion (I am unsure on the specifics).

The only way I have been able to get the EVE client to launch on the Surface Book is to run the exefile directly, set to run in Windows 8 compatibility mode and using the NVIDIA GPU.

Any attempt to run the launcher fails miserably. It runs, accepts the login but when I try to launch the client it just hangs (exefile.exe never even appears in task manager)

Is this a known issue with the launcher ? I can only assume that there's something in the passing of settings from the launcher to the client where settings aren't getting passed over.

As it stands at the moment, desupport of the launcher means I can't use that machine for EVE any more - I realize I'm just one player out of thousands, but it would be nice if I could still use the portable device to play :)


CCP Darwin's initial response (which he has since edited pointing me here), said:

Quote:

A troubleshooting step that I've seen resolve some issues where the launcher appears to work fine but the client won't start:

Exit the launcher.

Navigate to C:\ProgramData\CCP\Eve\SharedCache (or wherever your shared cache is located, if you've chosen a nonstandard location.)

Delete the directory named "tq" and all of its contents.

Start the launcher and launch the game.

Let me know if that helps.


It didn't help.

So, the only way I've been able to get EVE to run on my Surface Book is to tell the NVIdia GPU manager to use the NVidia GPU when running exefile and to put it in WIndows 8 compatibility mode.

Launching the game via the launcher accepts a login and then does nothing and I've tried to tweak it using the tricks mentioned here and it still won't launch the client when I try to play.

Any assistance here is greatly appreciated.
CCP Snorlax
C C P
C C P Alliance
#2 - 2016-09-09 17:03:45 UTC
Could you try logging in to Singularity? There was a recent change in the client that should force it to use the Nvidia GPU - I believe that change has made it to the test server so it would be interesting to see if it helps with your issue.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
Rorhke Shardani
Royal Amarr Institute
Amarr Empire
#3 - 2016-09-10 22:02:03 UTC  |  Edited by: Rorhke Shardani
I will work out how to do that and give it a try, thanks

EDIT: Thanks Snorlax. That seems to have done the trick.

Sisi connection worked. Logged in, got the cinematic, connected to a station I was in a few weeks ago.

Now, just need to get THAT little piece onto TQ :)

Thanks!
Rorhke Shardani
Royal Amarr Institute
Amarr Empire
#4 - 2016-09-30 18:24:30 UTC
Any idea when this might be hitting TQ, Snorlax ?

Since the change to block exefile access, I can't play EVE on my laptop, would be really nice to be able to have that flexibility again ....

Thanks