These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

EVE General Discussion

 
  • Topic is locked indefinitely.
Previous page123
 

Dev Response to Open Letter

Author
Pandora Carrollon
Provi Rapid Response
#41 - 2016-08-22 21:09:42 UTC
Ugh, I love ya Sole but officially, the sandbox analogy has now gone TOO far... LOL! Shocked

Look, we really have about 3 threads hitting hard on this same topic or at least are always brought back around to it.

We are mixing up desire, speculation, stats, and a whole junkyard full of opinion into a subject that will never get any kind of resolution until we get CCP to officially acknowledge the future.

They are afraid, we are afraid, there's enough fear mongering to fill an ocean of tears. I suggest we all stop and come up with a HANDFUL of questions we demand CCP answer. Something like a "State of EVE conference" and not the convention style, or with sales and marketing running blocking interference, give us the low down truth, we can handle it. Things like:

1. Are you growing EVE to be more inclusive of players that do not possess the desire to do ship to ship PvP?
2. Are you intentionally protecting players that would rather play against the computer instead of against other players which would seem to violate your past direction of the game?
3. Do you realize that much of your more experienced player base is actually terrified of items #1 & #2? And what do you intend to do to protect THEIR game experience from being nerfed by the vs Computer players?
4. What is the roadmap for EVE in the future and are you actually going to respond to player concerns about the push toward marketing EVE only for the sake of gaining more money and not consulting the player base at all?
5. Will you ever listen to the player base about balance issues because much of the game is altered when you rebalance things to fix one problem and create another. Entire player careers for their capsuleers are being wiped out with play balance issues. Does it actually matter to you?

There, FIVE solid questions that might help resolve this discrepancy.

I think CCP would be afraid to answer those questions for fear of losing subs one way or the other.

In my view though, I think them being open and honest with us about the direction the game is headed at a high level strategic direction, not just the latest gizmo being added would actually create a tighter bond with the player base. It would at least give us the illusion of being heard.

I think that might be what Solecist is actually trying to get at with all this but it's probably a mix in my head of several viewpoints from many posters that is gelling around up there.

What say you guys, do you think we are capable of generating a small list of questions we can push either the CSM or CCP directly to get answered?
Shae Tadaruwa
Science and Trade Institute
Caldari State
#42 - 2016-08-22 21:16:03 UTC  |  Edited by: Shae Tadaruwa
We are customers, not shareholders.

We can't demand anything, let alone that CCP answer our questions.

Either buy their product, or don't. Just like any other business-consumer transaction. Just like every other business that consumers buy from, we can only look at what they publish and what values they express, when making decisions about the company and its direction.

But demand answers?

Dracvlad - "...Your intel is free intel, all you do is pay for it..." && "...If you warp on the same path as a cloaked ship, you'll make a bookmark at exactly the same spot as the cloaky camper..."

Pandora Carrollon
Provi Rapid Response
#43 - 2016-08-22 21:23:23 UTC
Shae Tadaruwa wrote:
We are customers, not shareholders.

We can't demand anything, let alone that CCP answer our questions.

Either buy their product, or don't. Just like any other business-consumer transaction. Just like every other business that consumers buy from, we can only look at what they publish and what values they express, when making decisions about the company and its direction.

But demand answers?


Customers have the right to answers as much as shareholders do, in fact, a good shareholder would insist on it because it's the customers that actually matter.

Don't throw away your purchasing power or think it only gives you access to the game. Enough players insist on the answers (yeah, the word is demand) you will get answers.

They may not be what you, me or anyone wants to hear, but you'll get an answer.
Shae Tadaruwa
Science and Trade Institute
Caldari State
#44 - 2016-08-22 21:33:38 UTC  |  Edited by: Shae Tadaruwa
Pandora Carrollon wrote:
Shae Tadaruwa wrote:
We are customers, not shareholders.

We can't demand anything, let alone that CCP answer our questions.

Either buy their product, or don't. Just like any other business-consumer transaction. Just like every other business that consumers buy from, we can only look at what they publish and what values they express, when making decisions about the company and its direction.

But demand answers?


Customers have the right to answers as much as shareholders do, in fact, a good shareholder would insist on it because it's the customers that actually matter.

...

Bullshit.

Customers do not have the same rights to answers as shareholders do. That's delusional.

Of every purchase I make with my money, CCP already do far more to engage and explain things to individual customers specific questions, than other companies.

Do you think you have the right to demand answers from your local grocery store about its planned future and direction?
Do you think you have the right to demand answers from the company that makes your car about their planned future direction?
What about the companies that make your clothes? Ever demanded to know what their thoughts are about their future?

In all cases, if you did ask questions, they'll point you to their annual report, website, or other publicly available information they publish. You don't get to demand they answer your specific questions.

Dracvlad - "...Your intel is free intel, all you do is pay for it..." && "...If you warp on the same path as a cloaked ship, you'll make a bookmark at exactly the same spot as the cloaky camper..."

John Revenent
Revenent Defence Corperation
Ishuk-Raata Enforcement Directive
#45 - 2016-08-22 21:42:49 UTC  |  Edited by: John Revenent
"The customer is always right!"

I hear that a lot in my profession, its wrong most of the time. Plus the ones who say that are the people who throw tantrums at Wallymart.

Ishukone Loyalist - Private Contractor

"Holding on to anger is like grasping a hot coal with the intent of throwing it at someone else; you are the one who gets burned."

Caco De'mon
The Conference Elite
Safety.
#46 - 2016-08-22 21:51:03 UTC  |  Edited by: Caco De'mon
Shae Tadaruwa wrote:
Bullshit.

Customers do not have the same rights to answers as shareholders do. That's delusional.

Of every purchase I make with my money, CCP already do far more to engage and explain things to individual customers specific questions, than other companies.

Do you think you have the right to demand answers from your local grocery store about its planned future and direction?
Do you think you have the right to demand answers from the company that makes your at about their planned future direction?
What about the companies that make your clothes? Ever demanded to know what their thoughts are about their future?

In all cases, if you did ask questions, they'll point you to their annual report, website, or other publicly available information they publish. You don't get to demand they answer your specific questions.



You're right...."rights" is the wrong word; "power" is the right word. Customers have all that power to make or break a company. A good company knows this and would want to keep and attract as many new customers as possible. So when asked about by customers about "future and direction" or whatever, what do you think installs more consumer confidence; a big"fack you consumer scum" or "glad you asked, here is what we are planning" approach.

Quote:
You don't get to demand they answer your specific questions

Actually you do. Maybe not individually but as a group, an informed and educated group with the ability to communicate, you can. Better still, you always have the media.

*"See now that I, even I, am he, and there is no god with me: I kill, and I make alive; I wound, and I heal: neither is there any that can deliver out of my hand."

John Revenent
Revenent Defence Corperation
Ishuk-Raata Enforcement Directive
#47 - 2016-08-22 23:22:50 UTC
CCP has often informed the player-base (their customers) of their 'future and direction'. But more often then not, its just not what a few toxic loud individuals (who feel they can't manipulate the game to suit their sense of 'entitlement') want. So we end up with articles like the one presented to us.

Plenty of us welcome the changes in place, as they are far superior to the past. Adapt.

Ishukone Loyalist - Private Contractor

"Holding on to anger is like grasping a hot coal with the intent of throwing it at someone else; you are the one who gets burned."

Looblaloobla Timmay
Federal Navy Academy
Gallente Federation
#48 - 2016-08-22 23:37:12 UTC
Have any of you guys stopped to think, that perhaps it's you who's acting a little bit "entitled"? You have played this game for over a decade, and now that CCP wants to make some changes to the game, you feel like they are stabbing you in the back? Here is the problem. All of you guys are incredibly vocal with your opinions, but you fail to realize that....THE VAST MAJORITY, does not seem to share your opinion. They ultimately voted with their wallets, because going on the forums has always, ALWAYS been a circus. Thanks in great part to you guys. So with that I want to thank you. Thank you guys, for helping this game get to a point where CCP needs to find new ways to solve this game's short comings in a more radical manner, when it would have been easier, and better to deal with them years ago.
Shae Tadaruwa
Science and Trade Institute
Caldari State
#49 - 2016-08-22 23:48:25 UTC  |  Edited by: Shae Tadaruwa
Caco De'mon wrote:
Shae Tadaruwa wrote:
Bullshit.

Customers do not have the same rights to answers as shareholders do. That's delusional.

Of every purchase I make with my money, CCP already do far more to engage and explain things to individual customers specific questions, than other companies.

Do you think you have the right to demand answers from your local grocery store about its planned future and direction?
Do you think you have the right to demand answers from the company that makes your at about their planned future direction?
What about the companies that make your clothes? Ever demanded to know what their thoughts are about their future?

In all cases, if you did ask questions, they'll point you to their annual report, website, or other publicly available information they publish. You don't get to demand they answer your specific questions.



You're right...."rights" is the wrong word; "power" is the right word. Customers have all that power to make or break a company. A good company knows this and would want to keep and attract as many new customers as possible. So when asked about by customers about "future and direction" or whatever, what do you think installs more consumer confidence; a big"fack you consumer scum" or "glad you asked, here is what we are planning" approach.

Quote:
You don't get to demand they answer your specific questions

Actually you do. Maybe not individually but as a group, an informed and educated group with the ability to communicate, you can. Better still, you always have the media.

If history is to go by, "the feck you" option has been CCPs approach on occasion.

The buying power of 'the community' did affect CCP back in 2011 because so much of the community was disillusioned with CCP's direction for Eve.

Hilmar apologised (or signed an apology written by someone else) and as a community we have so far gone back to individual buying power, rather than coordinated buying power as a community.

There is no 'coordinated buying power'. Each of us make individual spending decisions and individually we don't make much of an impact on CCP's revenue. 2011 was a bit of a rare situation, where there was coordination.

That goes back to my earlier statement. Buy or don't buy. That's where our influence over CCP lies.

On the whole, CCP are great at engaging with its customers. They do it across a number of platforms both formally and informally.

Dracvlad - "...Your intel is free intel, all you do is pay for it..." && "...If you warp on the same path as a cloaked ship, you'll make a bookmark at exactly the same spot as the cloaky camper..."

Khergit Deserters
Crom's Angels
#50 - 2016-08-23 00:16:35 UTC
Drago Shouna wrote:
Solecist Project wrote:
Moac Tor wrote:
Drago Shouna wrote:
It also comes across as a pve is wrong thread.." While there are some enthusiastic PVE'ers out there (I'm no exception), that isn't what the EVE Experience™ is about."

The EVE experience is what you make it, not how others would like you to make it.

Yes, what a load of BS. If anything the Eve experience is defined by the fact that it is a sandbox, and so trying to distil the Eve experience simply down to blob warfare just shows how blinkered and foolish the article really is.

I expect the majority of Eve players will never fight in a big battle and will be no worse of for the fact.

Counterpoint:

There isn't much of any EVE experience when all you do is mining in highsec or running missions.*


Therefore I claim "it's sandbox, play how you want" is unrelated to what she said ...
... and if you don't actually play in the sandbox ...
... then you can't claim that you are a part of it.

To play in a sandbox you have to use its sand and do something with it.


* instead, it is a generic experience available in most other games.




Here's something related then..This morning I was still waiting out a timer as all 3 of my accounts are in null.

I did something else while I waited instead of moaning about it.

Do you have a permit for the AFK timer waiting?
Solecist Project
#51 - 2016-08-23 08:24:04 UTC  |  Edited by: Solecist Project
Dude, your hair!
It's gone! :O

And so is half of your face!
Is this your war portrait?

That ringing in your ears you're experiencing right now is the last gasping breathe of a dying inner ear as it got thoroughly PULVERISED by the point roaring over your head at supersonic speeds. - Tippia

Khergit Deserters
Crom's Angels
#52 - 2016-08-23 12:37:41 UTC
My doctor thinks it might be Mole Syndrome. It can happen if you don't undock for about three weeks. Doing that while also forums posting exponentially multiplies the risk.
Jenn aSide
Soul Machines
The Initiative.
#53 - 2016-08-23 12:51:32 UTC
I didn't even read the blog past the 1st couple sentences. If 9 years playing EVE has taught me anything, it's that CCP should never listen to null sec players when it comes to null sec. I still cringe at the words "Farms and fields".
Capri Sun KraftFoods
Full Broadside
Deepwater Hooligans
#54 - 2016-08-27 05:20:11 UTC
would you rather have a hernia or would you rather have a gf?
Josef Djugashvilis
#55 - 2016-08-27 05:52:21 UTC
If someone chooses to just mine (as an example) and do very little else, then that is as valid a game play style as any other.

So long as none of CCP's rules are being broken, you pays your money, you makes your choice.

Everything else amounts to, 'play it my way or you are doing it wrong'

This is usually disguised as, if you do it 'my' way, you will get the 'real' Eve experience.



This is not a signature.

Sarcasim
HOW to PEG SAFETY
#56 - 2016-08-27 05:55:34 UTC
Jenn aSide wrote:
I didn't even read the blog past the 1st couple sentences. If 9 years playing EVE has taught me anything, it's that CCP should never listen to null sec players when it comes to null sec. I still cringe at the words "Farms and fields".

In the 6 years I have played and read these forums, I never thought I would be typing these words but........ I agree with Jenn Shocked
Solecist Project
#57 - 2016-08-27 06:24:10 UTC
Shae Tadaruwa wrote:
We are customers, not shareholders.

We can't demand anything, let alone that CCP answer our questions.

Either buy their product, or don't. Just like any other business-consumer transaction. Just like every other business that consumers buy from, we can only look at what they publish and what values they express, when making decisions about the company and its direction.

But demand answers?

We can ask.
Asking works often.

Weirdly enough does it feel easier to ask for the catsuits than asking for this...

That ringing in your ears you're experiencing right now is the last gasping breathe of a dying inner ear as it got thoroughly PULVERISED by the point roaring over your head at supersonic speeds. - Tippia

Previous page123