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Sound Problem
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Calael Aeg
Caldari Provisions
Caldari State
#1 - 2016-08-10 19:42:43 UTC  |  Edited by: Calael Aeg
Hello,

When I'm launching the game, I have sound ONLY in the game. It cuts the sound of everything else, like Ts3, or even in my eve online screen alt too.

I have this only since the patch I think ...

I don't find solutions (I already installed sound drivers etc...).
CrazzyElk
Big Shadows
The Initiative.
#2 - 2016-08-10 20:17:03 UTC  |  Edited by: CrazzyElk
Have the same issue.

When I launch eve just the first client has sound and all other eve clients and other sound producing programs/applications all go mute, including windows, skype, chrome, other games etc.

I've tried uninstalling and reinstalling the sound card, disconnecting and reconnecting the sound card, switched sound card. Nothing has helped.

Once I've closed eve down sound returns to normal.

Edit: Disabling eve audio removes the issue..... sounds like I'm going back to silent eve.. ;)
Calael Aeg
Caldari Provisions
Caldari State
#3 - 2016-08-10 20:25:21 UTC  |  Edited by: Calael Aeg
Good, I'm not alone, and I think we are a lot in this case in fact :D

I saw " sound improved " in the last patch. Maybe it comes from this ?
Ruslan Hirl
Brutor Tribe
Minmatar Republic
#4 - 2016-08-10 20:29:51 UTC  |  Edited by: Ruslan Hirl
I have the same problem.

It is very annoying

I tried to turn off sound in one window - and sound in another worked fine.
If I turned off both windows - system sound works good.

I have tried to play music in browser and player in the same time - it worked
Ruslan Hirl
Brutor Tribe
Minmatar Republic
#5 - 2016-08-10 20:48:48 UTC  |  Edited by: Ruslan Hirl
I saw " sound improved " in the last patch. Maybe it comes from this ?[/quote]

irreparable improve...

UPD:
I have found some info
https://forums.eveonline.com/default.aspx?g=posts&m=6592228#post6592228
cya m8
Intermittent Explosive Disorder
#6 - 2016-08-11 11:01:56 UTC
having this same problem

i've found that if you open the program prior to starting the eve client, sound will work just fine. anything opened after you open eve will be muted though

so as a temp work-around just open the programs either before you start eve, or while restarting the client
Calael Aeg
Caldari Provisions
Caldari State
#7 - 2016-08-11 13:50:53 UTC  |  Edited by: Calael Aeg
Yes but it doesn't solve the fact you can't have sound on 2 eve online instances ^^. But I saw on the forum, thanks to Ruslan Hirl, this bug is for all usb audio devices or things like that. I'm using a PC 363D with external audio card indeed.

They are trying to fix it. We have to wait.
CrazzyElk
Big Shadows
The Initiative.
#8 - 2016-08-11 14:51:59 UTC
Calael Aeg wrote:
Yes but it doesn't solve the fact you can't have sound on 2 eve online instances ^^. But I saw on the forum, thanks to Ruslan Hirl, this bug is for all usb audio devices or things like that. I'm using a PC 363D with external audio card indeed.

They are trying to fix it. We have to wait.



I'm using the same headphones/usb soundcard as you... might have something to do with that...
Aeron Wareson
Rent -IS- Due
NeighbourRoach.
#9 - 2016-08-12 00:39:51 UTC
I am also having this issue. I however am not using a USB sound device. I'm using an ASUS Xonar DG sound card.
Orophim Elensar
The Scope
Gallente Federation
#10 - 2016-08-12 07:52:27 UTC
Same problem, Asus Xonar DX here. In game audio but cuts everything else, voice comms as well.
Calael Aeg
Caldari Provisions
Caldari State
#11 - 2016-08-12 09:14:23 UTC  |  Edited by: Calael Aeg
Good to know, this isn't only 1 kind of device. Usb or not.

I see that we have one common point. These devices are 3D Sound cards, with 5.1 or things like that. It's a good point. Maybe they encounter problems with the sound virtualization.
Loreen Parker
Doomheim
#12 - 2016-08-12 14:07:30 UTC  |  Edited by: Loreen Parker
same here.

soundcard: esi ESP 1010

edit: its a pci card + 19" io
Cyrano Duvak
Ervp
#13 - 2016-08-12 19:16:16 UTC  |  Edited by: Cyrano Duvak
Hello I have the same problem. Only one client is with sound and cuts out almost all other outputs as well (chrome, spotify, team speak etc...). I do not have 5.1 sound system. Using realtek opt. output and carat ruby external DAC.

It was fine for over two years now.
cya m8
Intermittent Explosive Disorder
#14 - 2016-08-13 14:40:35 UTC
using an ASUS xonar essence STX personally so there does seem to be a trend

if i disable audio in-game it will allow audio from other sources again. it cuts out spotify after a certain period of time regardless, so i just play without sound now

if devs / mods have anything that users can test to make this go away faster that'd be tops. pretty annoying problem
Linix Jouhinen
Protean Concept
Minmatar Fleet Alliance
#15 - 2016-08-13 17:31:01 UTC
ASUS Zonar Essence STX here. Same issue. Eve takes sounds over everything. Apps need to be open before Eve to work.
Ludkamon
eden.fair.trade.and.logistics
Eden Network
#16 - 2016-08-14 14:27:48 UTC
Same here on Asus D2X.
Serge Bussier
Dark Flame in the Dark
#17 - 2016-08-15 13:21:25 UTC  |  Edited by: Serge Bussier
Same problem right after 118.7 - no sounds outside EVE after at least 1 EVE Window launched. Besides, no sound on other EVE windows if there is more than one. With EVE client shut down - everything is OK. Repeatable.
ASUS Xonat ST (PCI), Win7 SP1. Never had any sound problems...

P.S. Seems like other applications must be launched before EVE client start if we want to have another sounds.
Soltys
Brutor Tribe
Minmatar Republic
#18 - 2016-08-15 15:10:37 UTC  |  Edited by: Soltys
Serge Bussier wrote:
Same problem right after 118.7 - no sounds outside EVE after at least 1 EVE Window launched. Besides, no sound on other EVE windows if there is more than one. With EVE client shut down - everything is OK. Repeatable.
ASUS Xonat ST (PCI), Win7 SP1. Never had any sound problems...

P.S. Seems like other applications must be launched before EVE client start if we want to have another sounds.


Exact same issue here (Asus xonar dg / Win7sp1).

Disabling other devices (usually hdmi output) but the one used workarounds the issue for now (as mentioned in the other thread).

Jita Flipping Inc.: Kovl & Kuvl
Serge Bussier
Dark Flame in the Dark
#19 - 2016-08-15 19:01:41 UTC  |  Edited by: Serge Bussier
Well, disabling other sound devices does not look like a fix. What if I need, for example, HDMI output?

I reallly like CCP for entertaining us with ridiculous bugs over years and years... Never seen any game which made my sounds switched off Ugh But EVE coders managed to do that! Yeah!
Baethas
Infinite Point
Pandemic Horde
#20 - 2016-08-15 23:48:44 UTC
Serge Bussier wrote:
Well, disabling other sound devices does not look like a fix. What if I need, for example, HDMI output?

I reallly like CCP for entertaining us with ridiculous bugs over years and years... Never seen any game which made my sounds switched off Ugh But EVE coders managed to do that! Yeah!


Yeah... that workaround doesn't work for me either...

CCP, please fit it ASAP...
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