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Issues, Workarounds & Localization

 
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Blueprint Images Not Showing

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CCP Darwin
C C P
C C P Alliance
#21 - 2016-07-18 10:54:16 UTC  |  Edited by: CCP Darwin
Kalpel wrote:
btw this started when someone at CCP thought it would be a good idea to black out the screen when you split items, or doing anything like adjust your orbit etc etc

It's unlikely these changes are related. I will, however, pass along your feedback on the screen darkening behind dialog boxes to the appropriate team.

In the meantime, if you're looking for a way to maintain situational awareness while adjusting your orbit distance, try using the radial menu. It doesn't darken the space scene and can be done with a quick click/drag movement that I find much less cumbersome than using the dialog box.

(Just to be clear, I offer that suggestion as a potential workaround that you might find helpful, not as a comment on your feedback.)

CCP Darwin  •  Senior Software Engineer, Art & Graphics, EVE Online  •  @mark_wilkins
Max Fubarticus
K Diamond Holding LTD.
Bullets Bombs and Blondes
#22 - 2016-07-18 13:04:55 UTC
CCP Darwin wrote:
Thanks for the reports. Just wanted to say we're aware of the issue and will investigate.


Thanks for the reply to the thread Big D. Will be standing by for the fix Big smile

Max

Civil discourse is uniquely human. After all, when is the last time a pride of lions and a herd of water buffalo negotiated SOV over a watering hole? Never. Someone either gets their ass kicked or eaten. At the end of the day someone holds SOV.
Sikh Sattva
Vibe Squad
#23 - 2016-07-19 17:19:26 UTC
I've been getting this as well over the last few days Ugh
Tarax
Zealot Heavy Industries
Salty Sailors Federation
#24 - 2016-07-20 00:16:45 UTC
Iv'e got a ton doing the same. I can't tell a bpc from a bpo.. driving me nuts.
I went so far as to totally reinstall eve and the problem still occurs on both my PC's.

Is there a safe download for the missing icons that you guys trust?

Please,

Thanks
Eternus8lux8lucis
Guardians of the Gate
RAZOR Alliance
#25 - 2016-07-20 00:47:30 UTC
Tarax wrote:
Iv'e got a ton doing the same. I can't tell a bpc from a bpo.. driving me nuts.
I went so far as to totally reinstall eve and the problem still occurs on both my PC's.

Is there a safe download for the missing icons that you guys trust?

Please,

Thanks

Atm no, though I speak for myself in this alone, and I shall wait for a CCP fix. I kinda have a hunch it might be on how the pictures are called and is a coding issue but until further information its just my best guess at the issue and I am NOT a coder nor do I play one on tv. Blink

That we havent had a simple hot fix for it also likely means it might be a bit further into the code base than expected. Its a pretty far reaching issue so far by the responses in this thread alone so give CCP some time.

Have you heard anything I've said?

You said it's all circling the drain, the whole universe. Right?

That's right.

Had to end sometime.
Tommy Ork
Viziam
Amarr Empire
#26 - 2016-07-20 09:02:26 UTC
Oh I just reactivated my account several days ago and was welcomed with all fuzzy blueprints. I thought it was my own computer client problem since I patched for like half a year of patches ....

Now that I see this is a global issue, I feel releaved. At least I don't have to chase for unknown reasons.

CCP, I know problems do occur from time to time, we all do stupid things in our work too :). Anyway, please work hard to fix this soon :) Cheer for you :)Cool
CCP Darwin
C C P
C C P Alliance
#27 - 2016-07-20 10:54:17 UTC
Quick update on this, we should be deploying an update for this tomorrow. After the client patch, it may be necessary to clear your local cache files by going to the Esc menu > Reset Settings tab and clicking the button labeled "Clear All Cache Files."

Sorry for the inconvenience.

CCP Darwin  •  Senior Software Engineer, Art & Graphics, EVE Online  •  @mark_wilkins
Max Fubarticus
K Diamond Holding LTD.
Bullets Bombs and Blondes
#28 - 2016-07-20 12:13:19 UTC
CCP Darwin wrote:
Quick update on this, we should be deploying an update for this tomorrow. After the client patch, it may be necessary to clear your local cache files by going to the Esc menu > Reset Settings tab and clicking the button labeled "Clear All Cache Files."

Sorry for the inconvenience.



Thanks for the update Big smile

Max

Civil discourse is uniquely human. After all, when is the last time a pride of lions and a herd of water buffalo negotiated SOV over a watering hole? Never. Someone either gets their ass kicked or eaten. At the end of the day someone holds SOV.
Gil Warden
The Scope
Gallente Federation
#29 - 2016-07-20 13:43:24 UTC
Well, I can positively confirm that it is NOT a good idea to clear the cache today...
All of my BPO and BPC icons are now black .P

I'll try after tomorrows update.
Kudoku
Garoun Investment Bank
Gallente Federation
#30 - 2016-07-21 06:19:57 UTC
CCP Darwin wrote:
Thanks for the reports. Just wanted to say we're aware of the issue and will investigate.


good enough for me. i wouldn't necessarily call this high priority as it's purely cosmetic, but it's just annoying for us OCD people.
CCP Darwin
C C P
C C P Alliance
#31 - 2016-07-21 10:52:46 UTC
Gil Warden wrote:
Well, I can positively confirm that it is NOT a good idea to clear the cache today...

Sorry if I was unclear. After today's patch (going out during our downtime in about ten minutes), see if the issue is solved. If it is not, then clear the cache and it should be ok.

CCP Darwin  •  Senior Software Engineer, Art & Graphics, EVE Online  •  @mark_wilkins
Anogianos
Machiavellian Empire
Test Alliance Please Ignore
#32 - 2016-07-21 11:44:10 UTC
CCP Darwin wrote:
Gil Warden wrote:
Well, I can positively confirm that it is NOT a good idea to clear the cache today...

Sorry if I was unclear. After today's patch (going out during our downtime in about ten minutes), see if the issue is solved. If it is not, then clear the cache and it should be ok.


Fixed, thank you. Cool
Luscius Uta
#33 - 2016-07-21 12:51:42 UTC
CCP Darwin wrote:
Quick update on this, we should be deploying an update for this tomorrow. After the client patch, it may be necessary to clear your local cache files by going to the Esc menu > Reset Settings tab and clicking the button labeled "Clear All Cache Files."

Sorry for the inconvenience.


After clicking that button I got a message that my client will be restarted. I clicked "ok" (or "yes" - whatever the text was) but my client just quit, no restarting.

Workarounds are not bugfixes.
Max Fubarticus
K Diamond Holding LTD.
Bullets Bombs and Blondes
#34 - 2016-07-21 12:54:01 UTC
CCP Darwin wrote:
Gil Warden wrote:
Well, I can positively confirm that it is NOT a good idea to clear the cache today...

Sorry if I was unclear. After today's patch (going out during our downtime in about ten minutes), see if the issue is solved. If it is not, then clear the cache and it should be ok.


Thank you.

Worked just fine.

Makes you appreciate the "Not" so small things in life. Like Vision! Interesting how the human mind relies upon the sense of sight combined with the other senses to process information and make decisions. Also the ability to find a "work around" when one of those senses are absent. I know... I'm easily amused lol Big smile

Thanks for fixing guys

Max

Civil discourse is uniquely human. After all, when is the last time a pride of lions and a herd of water buffalo negotiated SOV over a watering hole? Never. Someone either gets their ass kicked or eaten. At the end of the day someone holds SOV.
Kudoku
Garoun Investment Bank
Gallente Federation
#35 - 2016-07-21 14:47:02 UTC
confirmed working after clearing cache.
Janis Park
10.K
#36 - 2016-07-21 19:00:10 UTC
Skiff blueprint is still blacked out. Everything else seems to be ok after clearing cache.
CCP Darwin
C C P
C C P Alliance
#37 - 2016-07-22 11:47:44 UTC
Janis Park wrote:
Skiff blueprint is still blacked out.

This has also been corrected internally and will be pushed out soon.

CCP Darwin  •  Senior Software Engineer, Art & Graphics, EVE Online  •  @mark_wilkins
Eternus8lux8lucis
Guardians of the Gate
RAZOR Alliance
#38 - 2016-07-22 16:27:37 UTC
CCP Darwin wrote:
Quick update on this, we should be deploying an update for this tomorrow. After the client patch, it may be necessary to clear your local cache files by going to the Esc menu > Reset Settings tab and clicking the button labeled "Clear All Cache Files."

Sorry for the inconvenience.

Thank you guys for rolling out fixes for us. It makes my inner bear happy in the pants. Bear

Have you heard anything I've said?

You said it's all circling the drain, the whole universe. Right?

That's right.

Had to end sometime.
Kalmr Varys
State War Academy
Caldari State
#39 - 2016-07-30 18:48:01 UTC
CCP Darwin wrote:
Janis Park wrote:
Skiff blueprint is still blacked out.

This has also been corrected internally and will be pushed out soon.


I'm still getting blacked out blueprints.
Eternus8lux8lucis
Guardians of the Gate
RAZOR Alliance
#40 - 2016-07-30 20:21:53 UTC
Kalmr Varys wrote:
CCP Darwin wrote:
Janis Park wrote:
Skiff blueprint is still blacked out.

This has also been corrected internally and will be pushed out soon.


I'm still getting blacked out blueprints.

Update to the newest Eve version and clear ur cache and it should be fine.

Have you heard anything I've said?

You said it's all circling the drain, the whole universe. Right?

That's right.

Had to end sometime.
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