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Issues, Workarounds & Localization

 
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Ticket system not working (website) - solved
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Vherana
Native Freshfood
Minmatar Republic
#1 - 2016-06-30 15:43:51 UTC  |  Edited by: Vherana
Since tuesday the ticket system does not show my old tickets anymore, new tickets can't be placed 'could not add your entry'.
Scripts are allowed, nothing blocked.

At the moment my new ticket is visible, the older ones are still missing...
Dismalone Anaheim
Army of Bile
#2 - 2016-07-03 10:51:36 UTC
My Tickets worked.

Granted there is 2 different support ticket submit forms online too.

I used both.

One the client will open & another from the Help center 'submit ticket' button.
Thargan Thegol
#3 - 2016-07-18 17:12:02 UTC
Yes this issue is still real.

There is a workaround with clear your Cache Folder, something like this, but it works just one time, so it seems.
There is so much waste in the moment... :-(
Vherana
Native Freshfood
Minmatar Republic
#4 - 2016-07-21 13:50:44 UTC
Dismalone Anaheim wrote:
Granted there is 2 different support ticket submit forms online too.


This was the "problem"

solved now