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cannot connect to tranquility

Author
Air Jin
Special law enforcement department
Fraternity.
#1 - 2016-06-20 05:07:06 UTC
Yesterday I found that I could not connect to tranquility.
After running launcher and sign in, click 'play'. Then hang there , It says that: Login Authenticating ... After a long time, the screen turns black. Several minutes later, a window pop out and says: Connection lost, socket was closed!
I try to ping tranquility.servers.eveonline.com , and all request time out. But I can ping eveonline.com successfully. And pass the network diagnostic, both basic test and download test.

Anyone can help me out of this problem?
Air Jin
Special law enforcement department
Fraternity.
#2 - 2016-06-20 05:16:00 UTC
or there is a second way: After running launcher and sign in, it hang in Login Authenticating... Several minutes later, a window pop up and says: Connection failed, Connection Timeout , the server did not respond to the client's secure-handshake request within a reasonable amount of time.
Air Jin
Special law enforcement department
Fraternity.
#3 - 2016-06-20 05:34:27 UTC
And I already tested to log into test server, singularity. And it works!
I also can ping singularity.servers.eveonline.com and duality.servers.eveonline.com successfully.

Air Jin
Special law enforcement department
Fraternity.
#4 - 2016-06-20 14:34:57 UTC
problem solved! It seems like my local network have some trouble currently.