These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

EVE Launcher

 
  • Topic is locked indefinitely.
 

Launcher is transparent non-usable

First post
Author
Karifann
Deep Core Mining Inc.
Caldari State
#1 - 2016-06-09 13:22:55 UTC
Since no one in CCP cares to reply to my ticket (for couple of weeks waiting), maybe someone had / solved this issue.
I install new launcher without any problems, but when I run it, it opens totally transparent with some visible borders. Surely in no way I can use it.
Tried numerous times, same damn thing. Old launcher works without a glitch. I wouldn't have worried about it all, should CCP not decided to stop supporting the old one after June 30th :(

Has onyone had similar issues, maybe?
Thank you!

CCP Snorlax
C C P
C C P Alliance
#2 - 2016-06-09 23:13:06 UTC
Try setting an environment variable called QT_OPENGL to one of the following values:
desktop
angle
software

See http://www.computerhope.com/issues/ch000549.htm if you are unsure of how set environment variables.

This environment variable controls how Qt, the framework used by the launcher, renders it's UI. It seems that on some systems the default values result in drawing problems, and this may be a workaround until we figure out the issue.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/

Karifann
Deep Core Mining Inc.
Caldari State
#3 - 2016-06-10 12:06:34 UTC  |  Edited by: Karifann
Thank you for your prompt reply. I must admit I'm not greatly friendly with all these variables, but I used your link and found where it could be. Unfortunately, I couldn't find the environment variable 'QT_OPENGL'. Maybe I need to create one? Your advice here would help,
Thank you
Best,

PS. I created a 'new' variable QT_OPENGL and set it as 'desktop'. It worked! I feel myself a hacker Big smile
Thanks
Problem solved
Neorin Zolgar
The Resurging Wind
Brennivin Alliance
#4 - 2016-06-11 01:45:39 UTC
I was having the same problem as Karifann, and setting the QT_OPENGL variable worked for me too. Thanks CCP Snorlax!

If it helps with debugging any, here is a little more info.
- I'm on Win7 64-bit
- QT_OPENGL=desktop works
- QT_OPENGL=angle works
- QT_OPENGL=software results in semi-transparent frame, just like no QT_OPENGL variable at all.