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Lost all settings after launcher update

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Kiandras
Center for Advanced Studies
Gallente Federation
#1 - 2016-06-09 19:05:32 UTC
So I updated to the new launcher, but I lost all settings (I watched the video posted somewhere on the forum!

The strange thing is, that in my old folders, the caches are bugged or something like that! I didnt delete anything yet. Is there a way to securely restore all my settings for all my accounts?

Greetings
CCP Snorlax
C C P
C C P Alliance
#2 - 2016-06-09 23:08:39 UTC
On Windows, clicking the E icon in the top right corner brings up a drop down menu (on Mac, it's up on the menu bar as the View menu) - select Client Settings... This brings up a dialog that allows you to migrate any settings profiles from previous installations.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
Kiandras
Center for Advanced Studies
Gallente Federation
#3 - 2016-06-10 18:03:51 UTC
CCP Snorlax wrote:
On Windows, clicking the E icon in the top right corner brings up a drop down menu (on Mac, it's up on the menu bar as the View menu) - select Client Settings... This brings up a dialog that allows you to migrate any settings profiles from previous installations.


That's the problem, it wont show. I already navigated to the folder where the settings are (or were) saved, and all folders are empty...
Zeerse Solaris
EVE University
Ivy League
#4 - 2016-06-13 06:39:26 UTC
Kiandras wrote:
So I updated to the new launcher, but I lost all settings (I watched the video posted somewhere on the forum!

The strange thing is, that in my old folders, the caches are bugged or something like that! I didnt delete anything yet. Is there a way to securely restore all my settings for all my accounts?

Greetings


I just fixed the same issue for myself, it maybe something different for you.

I went to the menu drop down top right corner, selected client settings which brings up the profile migration box, although I had copied across the settings as the wizard took me through, there was a 'default' profile above it on the right side.

It appeared to be taking priority so I removed the default, leaving the filepath one to my old settings in place, logged in and I'm back to old client settings.
Joia Crenca
Science and Trade Institute
Caldari State
#5 - 2016-06-14 14:52:13 UTC
Zeerse Solaris wrote:
Kiandras wrote:
So I updated to the new launcher, but I lost all settings (I watched the video posted somewhere on the forum!

The strange thing is, that in my old folders, the caches are bugged or something like that! I didnt delete anything yet. Is there a way to securely restore all my settings for all my accounts?

Greetings


I just fixed the same issue for myself, it maybe something different for you.

I went to the menu drop down top right corner, selected client settings which brings up the profile migration box, although I had copied across the settings as the wizard took me through, there was a 'default' profile above it on the right side.

It appeared to be taking priority so I removed the default, leaving the filepath one to my old settings in place, logged in and I'm back to old client settings.




THANK YOU!!! I'd just upgraded and was confronted by this as well. There doesn't seem to be a way to prioritize the client settings, so I removed the default profile and was back to my preferred settings once I reloaded.

CCP Snorlax, ISP, could we sticky this one? I imagine this question will come up a lot.