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Download Everything

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Bishop Bob
Ministry of War
Amarr Empire
#1 - 2016-06-09 21:49:16 UTC
Please make it clear that 'Download everything' downloads everything AGAIN and it isn't a checkbox to download everything instead of downloading on demand. i.e. It doesn't download additional content you haven't demanded yet, which is what 'download everything' implies and is what it means in every other download on demand game...
CCP Snorlax
C C P
C C P Alliance
#2 - 2016-06-09 23:05:15 UTC
Setting the 'Download everything' flag instructs the launcher to download the full set of resources used by the game, so that the EVE client will not have to download anything.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
Bishop Bob
Ministry of War
Amarr Empire
#3 - 2016-06-10 18:37:25 UTC  |  Edited by: Bishop Bob
CCP Snorlax wrote:
Setting the 'Download everything' flag instructs the launcher to download the full set of resources used by the game, so that the EVE client will not have to download anything.


Your answer still doesn't provide clarity, as it doesn't say 'when' it downloads the full set of resources. If it already has the full set, it shouldn't need to download it again, yet it does this repeatedly, even if it has already downloaded everything. i.e. As I said in my post, there is no logic, it just 'downloads everything' AGAIN.
CCP Darwin
C C P
C C P Alliance
#4 - 2016-06-10 19:02:04 UTC  |  Edited by: CCP Darwin
Bishop Bob wrote:
Your answer still doesn't provide clarity, as it doesn't day 'when' it downloads the full set of resources. If it already has the full set, it shouldn't need to download it again, yet it does this repeatedly, even if it has already downloaded everything. i.e. As I said in my post, there is no logic, it just 'downloads everything' AGAIN.

What you describe is certainly not intended. If you set that setting, on first install it will download approximately 7GB (this number may be a bit bigger, I'm not sure of the exact current figure) of assets. Then, when it's launched, it will only download new files as needed by subsequent software updates.

For example, I just opened the launcher on a computer whose Eve install hasn't been updated in about a week, during which there were a few patches plus a new launcher version.

Looking over my launcher logs from tonight (which has the Download Everything checkbox checked), I see one download for 138.32 MB (the new launcher), a "Downloader for Tranquility" download of 26.56 MB, a "Resource Prefetch for Tranquility" download of 129.33 MB, and a "Full Resource Download for Tranquility" download of 206.60 MB.

Total downloaded data was 500.81 MB. Now, that's not what I'd call a small download, but it did encompass multiple patches, and it's a small fraction of the 15.5 GB that are contained in my SharedCache folder (which, in my case, includes the required resource files for Tranquility plus the Singularity and Duality test servers.)

If you're seeing downloads in the one- to five-hundred-megabyte range, you're likely just picking up our patches, which we release as often as daily. If you run the launcher, let it update fully, then launch it a second time anytime between now and Sunday, no new data should be downloaded by the launcher, since we won't be patching the game over the weekend.

If you are actually experiencing a multiple-gigabyte download each and every time you start the launcher, something is wrong. Try opening the launcher and choosing the E menu in the upper right (the View menu in the menu bar if you're on a Mac) and choose Shared Cache... You can then either fix permissions of your shared cache folder or verify the integrity of the files that are there.

If you do these things and continue to have the problem, please consider submitting a bug report, including your launcher logs. You can get to your launcher logs by choosing Launcher Logs from the Show in Explorer choice on that same E menu (or Reveal in Finder on the View menu on a Mac.) The bug report submission form is here.

Hope that helps shed a little light on what's going on.

CCP Darwin  •  Senior Software Engineer, Art & Graphics, EVE Online  •  @mark_wilkins
Bishop Bob
Ministry of War
Amarr Empire
#5 - 2016-06-10 22:12:25 UTC  |  Edited by: Bishop Bob
CCP Darwin wrote:
Bishop Bob wrote:
Your answer still doesn't provide clarity, as it doesn't day 'when' it downloads the full set of resources. If it already has the full set, it shouldn't need to download it again, yet it does this repeatedly, even if it has already downloaded everything. i.e. As I said in my post, there is no logic, it just 'downloads everything' AGAIN.

What you describe is certainly not intended. If you set that setting, on first install it will download approximately 7GB (this number may be a bit bigger, I'm not sure of the exact current figure) of assets. Then, when it's launched, it will only download new files as needed by subsequent software updates.

For example, I just opened the launcher on a computer whose Eve install hasn't been updated in about a week, during which there were a few patches plus a new launcher version.

Looking over my launcher logs from tonight (which has the Download Everything checkbox checked), I see one download for 138.32 MB (the new launcher), a "Downloader for Tranquility" download of 26.56 MB, a "Resource Prefetch for Tranquility" download of 129.33 MB, and a "Full Resource Download for Tranquility" download of 206.60 MB.

Total downloaded data was 500.81 MB. Now, that's not what I'd call a small download, but it did encompass multiple patches, and it's a small fraction of the 15.5 GB that are contained in my SharedCache folder (which, in my case, includes the required resource files for Tranquility plus the Singularity and Duality test servers.)

If you're seeing downloads in the one- to five-hundred-megabyte range, you're likely just picking up our patches, which we release as often as daily. If you run the launcher, let it update fully, then launch it a second time anytime between now and Sunday, no new data should be downloaded by the launcher, since we won't be patching the game over the weekend.

If you are actually experiencing a multiple-gigabyte download each and every time you start the launcher, something is wrong. Try opening the launcher and choosing the E menu in the upper right (the View menu in the menu bar if you're on a Mac) and choose Shared Cache... You can then either fix permissions of your shared cache folder or verify the integrity of the files that are there.

If you do these things and continue to have the problem, please consider submitting a bug report, including your launcher logs. You can get to your launcher logs by choosing Launcher Logs from the Show in Explorer choice on that same E menu (or Reveal in Finder on the View menu on a Mac.) The bug report submission form is here.

Hope that helps shed a little light on what's going on.


The issue is around the name, not the behaviour. When I first checked the check box, it downloaded everything, which surprised me, as I thought I had a full install. I then tried to stop it, so unchecked it, but it carried on downloading everything. As it didn't stop, I checked it again anyway, but when it finished downloading everything, it then downloaded a large amount of files again. This led me to assume that it just downloads everything, so now I never want to check it again. I also note that in this situation, the white square on a PC application settings window is a check box, yet..

.. it took me 2 days to realise the white check box on the launcher next to the account I'd logged in on was a stop button and not a check box. I got very confused why trying to check the box, so that account was chosen, caused the game to crash...