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Issues, Workarounds & Localization

 
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Gray Screen on Undock, Crashing, etc

Author
Roenok Baalnorn
Baalnorn Heavy Industries
#1 - 2016-05-26 05:10:39 UTC  |  Edited by: Roenok Baalnorn
Problem #1: Since the last patch or two( hard to tell since they were back to back), ive had issues undocking. Undocking will sometimes give me a grayish background with a tint of red. The HUD will load as will overview i just cant see anything. I can use the other two camera modes and they will work fine. To fix the problem for orbit camera i have to jump systems or redock and undock again.

This has happened to me in a pod, noctis, pilgrim, legion, and crusader( got something against amarr?). It has not happened to me in a rattlesnake despite half of all my undocks being in that ship. It happens most frequently in a pod. Also it has only happened on amarr stations so far though 90% of my dock/undock are in these stations so that may be irrelevant.

Problem #2: Trying to dock or change camera because of problem #1 has caused my client to crash( which literally never happens) multiple times but not every time( maybe 25% of the time).

Problem #3: Loading space on an undock is excessively long. My HUD will load( mostly) on a black screen. Everything but mods, the overview( though the overview box with load), and space background/ship/ things in space will load. after a pause of several seconds it will finish loading. I should note that this is when space is fairly empty around the dock( IE: not a fleet sitting outside of it).

I think it may have something to do with the automatic "zoom" on ships in the dock. I notice that it zooms really far out when i get in my rattlesnake but zooms up close in smaller ships. I also noticed that the camera seems to travel up out of the floor when loading the dock. and the grayish red color i get in problem 1 is similar to what it would look like if you was stuck in the floor of an amarr station, When loading the dock in the snake the camera is set much farther back from the "pad" your ship is parked on/above.

Edit to add: I remember hearing a couple other people mentioning that their client crashed while on TS today during an OP. Considering it was only a 45-60 min op with 60 people i thought that number was kind of high. i was one of 3 people out of 60 that had a client crash in that 45-60 minutes. Thats rather high.

Update: grey screened in my rattlesnake today the only time i undocked. crashed when i tried to redock. Im almost certain its the last patch.
Gemini Sixx
Deep Core Mining Inc.
Caldari State
#2 - 2016-05-28 00:36:17 UTC
For the record, this happens to me sometimes as well. When I get the gray screen, I can sometimes dock up real fast and then undock again without any problems but sometimes the client totally crashes as well. I will attempt to capture the error message when it happens again and post it here.

Roenok Baalnorn
Baalnorn Heavy Industries
#3 - 2016-05-28 02:50:25 UTC
Gemini Sixx wrote:
For the record, this happens to me sometimes as well. When I get the gray screen, I can sometimes dock up real fast and then undock again without any problems but sometimes the client totally crashes as well. I will attempt to capture the error message when it happens again and post it here.




I forgot eve comes with its own repair tool. I tried it and these are the files the repair tool made changes to:

1284131710.336 - common.ini, missing 159.0 bytes (100.000%)
1284131740.163 - bin\Extensions.dll, missing 41.5 KB (100.000%)
1284131740.662 - bin\python27.dll, missing 922.2 KB (84.567%)

This may also explain why my client crashes when i try to turn the audio on. We will see.