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Issues, Workarounds & Localization

 
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Account suspended (security is compromised)

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Augus Aivo
State War Academy
Caldari State
#1 - 2016-04-29 13:01:01 UTC  |  Edited by: CCP Falcon
Good day.

I paid a second account because I can not see a link to the ticket and do not get a an answer for three days.

April 26 I decided that I want to return to the game.
My game character: Zvir Psyho
I was activated for 4 hours.
Translated remnants of my money on account of the corporation. What would my friend bought us plexes from gold reserves,in case of our return.

After a few minutes, i received an e-mail with the notice that my account has been hacked. I can not follow the instructions because my account has been suspended.

Cancel Please ban for my account. I promise that I will change passwords and do two-level authentication. That was not such an issue in next time. I really want to play.

Une vie
Augus Aivo
State War Academy
Caldari State
#2 - 2016-04-30 10:20:59 UTC
Dear developers and customer support. Please reply me at least something. Cry

Une vie
Augus Aivo
State War Academy
Caldari State
#3 - 2016-05-04 16:49:56 UTC
Can me at least someone tell how long will my application be considered? Cry

Une vie
Mr Mac
Dark Goliath
#4 - 2016-05-05 04:16:06 UTC
CCP Falcon
#5 - 2016-05-05 11:46:41 UTC
Please wait for a response from customer support, and don't share GM Correspondence, as this is against the EULA.

Thanks.

CCP Falcon || EVE Universe Community Manager || @CCP_Falcon

Happy Birthday To FAWLTY7! <3