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EVE Launcher

 
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EVE Launcher - Feedback and issues

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Isabelle Case
Khanid Regional Reconciliation
Khanid Kingdom Regional Directorate
#361 - 2016-03-23 15:04:43 UTC
CCP Snorlax wrote:

Reinstall from the main download page. The download is ~50MB and it reuses the shared cache from a previous install. You won't have to download everything again, even when reinstalling the launcher.

I hope I didn't type this too fast... :)


So I have the new launcher thing... but its not doing its job. I haven't actually used the launcher to -launch- EVE in a very long time due to the fact that when I attempt to screen capture the game all it does is show the launcher window and not the game window.

While the game seems to play from the launcher, any patches that it says it download doesn't apply to the EVE.exe file which makes screen capturing impossible for me. and to add ontop of that pain in the ass all the settings I had have been reset. I don't frikkn remember all those settings.
CCP Snorlax
C C P
C C P Alliance
#362 - 2016-03-23 15:22:13 UTC
Isabelle Case wrote:

So I have the new launcher thing... but its not doing its job. I haven't actually used the launcher to -launch- EVE in a very long time due to the fact that when I attempt to screen capture the game all it does is show the launcher window and not the game window.

While the game seems to play from the launcher, any patches that it says it download doesn't apply to the EVE.exe file which makes screen capturing impossible for me. and to add ontop of that pain in the ass all the settings I had have been reset. I don't frikkn remember all those settings.

If you are bypassing the launcher to start the game, note that the executable lives in a new place. There should now be a tq folder under your shared cache folder, containing the client for connecting to Tranquility. Other folders are used for the test servers.

Your shared cache location can be seen from Settings, Shared Cache Settings.

You can then run the game from sharedcachelocation\tq\bin\exefile.exe.

You can migrate your settings from old installations. Click the cog wheel to the right of your account name, Manage Profiles. See https://forums.eveonline.com/default.aspx?g=posts&m=6304808#post6304808 for more information.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
Isabelle Case
Khanid Regional Reconciliation
Khanid Kingdom Regional Directorate
#363 - 2016-03-23 15:40:52 UTC
CCP Snorlax wrote:

If you are bypassing the launcher to start the game, note that the executable lives in a new place. There should now be a tq folder under your shared cache folder, containing the client for connecting to Tranquility. Other folders are used for the test servers.

Your shared cache location can be seen from Settings, Shared Cache Settings.

You can then run the game from sharedcachelocation\tq\bin\exefile.exe.

You can migrate your settings from old installations. Click the cog wheel to the right of your account name, Manage Profiles. See https://forums.eveonline.com/default.aspx?g=posts&m=6304808#post6304808 for more information.



Alright I can understand all that. I seemed to get all my settings back.. there is just the small problem that my shared cache folder is completely empty.. Yes I've set the folder options to show invisible files. its still empty and its digital footprint reflects that.

In an earlier attempt to fix the problems its had the repair disapeared when I attempted to use it... there is a maintenance tool aswell which simply tells me the game is corrupt and gives me only one option to reinstall. the same thing happens when I attempt to use windows control panel to repair the game. it just gives me one and only option to reinstall from scratch.. Whis is completely un-necessary it still plays from the launcher...

I'm so confuse...
CCP Snorlax
C C P
C C P Alliance
#364 - 2016-03-23 15:52:05 UTC
Isabelle Case wrote:
CCP Snorlax wrote:

If you are bypassing the launcher to start the game, note that the executable lives in a new place. There should now be a tq folder under your shared cache folder, containing the client for connecting to Tranquility. Other folders are used for the test servers.

Your shared cache location can be seen from Settings, Shared Cache Settings.

You can then run the game from sharedcachelocation\tq\bin\exefile.exe.

You can migrate your settings from old installations. Click the cog wheel to the right of your account name, Manage Profiles. See https://forums.eveonline.com/default.aspx?g=posts&m=6304808#post6304808 for more information.



Alright I can understand all that. I seemed to get all my settings back.. there is just the small problem that my shared cache folder is completely empty.. Yes I've set the folder options to show invisible files. its still empty and its digital footprint reflects that.

In an earlier attempt to fix the problems its had the repair disapeared when I attempted to use it... there is a maintenance tool aswell which simply tells me the game is corrupt and gives me only one option to reinstall. the same thing happens when I attempt to use windows control panel to repair the game. it just gives me one and only option to reinstall from scratch.. Whis is completely un-necessary it still plays from the launcher...

I'm so confuse...

You must be looking at the wrong location - did you look in Settings, Shared Cache Settings? Use the Show in Explorer button to open that folder up. The game wouldn't run from the launcher if this folder is empty.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
Isabelle Case
Khanid Regional Reconciliation
Khanid Kingdom Regional Directorate
#365 - 2016-03-23 17:46:01 UTC  |  Edited by: Isabelle Case
[quote=CCP Snorlax
You must be looking at the wrong location - did you look in Settings, Shared Cache Settings? Use the Show in Explorer button to open that folder up. The game wouldn't run from the launcher if this folder is empty.[/quote]

I was looking in the wrong place.. I seem to have found all the things but there are still lingering problems.

Logging in with the launcher gives me all my settings but using the backdoor .exe returns to completely blank slate settings.
CCP Snorlax
C C P
C C P Alliance
#366 - 2016-03-23 20:23:41 UTC
Isabelle Case wrote:
[quote=CCP Snorlax
You must be looking at the wrong location - did you look in Settings, Shared Cache Settings? Use the Show in Explorer button to open that folder up. The game wouldn't run from the launcher if this folder is empty.


I was looking in the wrong place.. I seem to have found all the things but there are still lingering problems.

Logging in with the launcher gives me all my settings but using the backdoor .exe returns to completely blank slate settings.[/quote]
OK, we're almost there. You need to add a command line argument to specify the settings profile to use. Add /settingsProfile=Default (or whatever profile you want) to the command line for running exefile.exe.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
Isabelle Case
Khanid Regional Reconciliation
Khanid Kingdom Regional Directorate
#367 - 2016-03-23 21:16:57 UTC
CCP Snorlax wrote:

OK, we're almost there. You need to add a command line argument to specify the settings profile to use. Add /settingsProfile=Default (or whatever profile you want) to the command line for running exefile.exe.


alright~ This is where you really have to start treating me like I'm completely un-educated. I group stuff like editing script alongside brain surgery~ One fuckup and the entire script implodes~ I'm prone to fuckups.
Lyron-Baktos
The Scope
Gallente Federation
#368 - 2016-03-25 15:08:39 UTC
How do you set a default profile? I keep deleting the current default profile, select the profile I want to use yet everytime I relog, the original default profile is still selected
Nitrogenium
Mad Hucksters
#369 - 2016-03-26 16:08:44 UTC  |  Edited by: Nitrogenium
Hi, I've downloaded the latest launcher (1021473), don't have any other files of the game. When I start it there is just a white window with the "Checking GUI version..." header and nothing heppening. How can I fix this problem?
To be Biomassed
Dummy corppp
#370 - 2016-03-31 20:13:03 UTC
CCP Snorlax wrote:
To be Biomassed wrote:
While multiboxing, it causes to wipe all account data from launcher, when you close it all together it seems.

Happened a lot of times with me already

I am adding 50 acounts per week on eve launcher. Permabug. Add all of your accounts, then just a matter of few days to need to add it again.

For most of them, it even ask for a pilot name, because i never logged in with that IP before.

Make something where we can store our login info, then when theproblem happens, we reroll it.

Utterly annoying

Please file a bug report, attaching the logs from %LOCALAPPDATA%\CCP\EVE\Launcher.


Doing it right now. THis time, those acounts were cleared without any previous patterns, i had no logged in acccounts and nothing related to DT. I took a nap, then came back again to login my trader, and nothing there.

Filling the bug report
Sgt Ocker
What Corp is it
#371 - 2016-04-01 18:41:05 UTC
Lyron-Baktos wrote:
How do you set a default profile? I keep deleting the current default profile, select the profile I want to use yet everytime I relog, the original default profile is still selected

Rename the profile to whatever you want and it will/should remain persistent in client settings.

My opinions are mine.

  If you don't like them or disagree with me that's OK.- - - - - - Just don't bother Hating - I don't care

It really is getting harder and harder to justify $23 a month for each sub.
Sgt Ocker
What Corp is it
#372 - 2016-04-01 18:58:15 UTC
CCP Snorlax, the new launcher is pretty awesome for multiboxers, congrats to you and the team.

It would be nice though if TQ status was working again, it has been absent for a while now and having to guess when the server comes back up after DT is getting a bit old..

PS; Having used the new launcher from beta I have been spoilt and now want my TQ status back Blink

My opinions are mine.

  If you don't like them or disagree with me that's OK.- - - - - - Just don't bother Hating - I don't care

It really is getting harder and harder to justify $23 a month for each sub.
Another Greedy Alt
Science and Trade Institute
Caldari State
#373 - 2016-04-01 19:31:39 UTC
To be Biomassed wrote:
CCP Snorlax wrote:
To be Biomassed wrote:
While multiboxing, it causes to wipe all account data from launcher, when you close it all together it seems.

Happened a lot of times with me already

I am adding 50 acounts per week on eve launcher. Permabug. Add all of your accounts, then just a matter of few days to need to add it again.

For most of them, it even ask for a pilot name, because i never logged in with that IP before.

Make something where we can store our login info, then when theproblem happens, we reroll it.

Utterly annoying

Please file a bug report, attaching the logs from %LOCALAPPDATA%\CCP\EVE\Launcher.


Doing it right now. THis time, those acounts were cleared without any previous patterns, i had no logged in acccounts and nothing related to DT. I took a nap, then came back again to login my trader, and nothing there.

Filling the bug report


As reported before, somethign new happened.

My launcher cant store any login thats is not added. It forgot more than 15 accounts and i cant add any now.

Once added, i log on it, get into the game, close the launcher, and its done. need to add again
C'Nedra Rain
Blue Republic
RvB - BLUE Republic
#374 - 2016-04-01 22:34:31 UTC  |  Edited by: C'Nedra Rain
- i downloaded Eve online from the official page ( Eve -Launcher - 1024032.exe ) windows 7 version

- I run it.

- The wizard started and did all the job

- When I start the game I get always this message and the Launcher doesn't work

" LoadLibrary Failed with error 87. The parameter is wrong"

Please ...Can some1 help out on this ?

Thank you
Odrade Zamayid
Die Hard Carebears
#375 - 2016-04-03 21:36:40 UTC
Hi,

I just switched to the new launcher and I am having trouble reading the screen. I have an iMac 27', and the font size is just terrible. The launcher should allow the user to configure its desired font size, as most applications do.

Thank you for understanding.
Drew Partin
Doomheim
#376 - 2016-04-06 09:21:49 UTC
I installed the new launcher and I am having an issue now where I have no sound. All other programs have sound and I still have system sounds, but nothing for EVE. I ran LogLite to see if it would show me what was going wrong and I received an error that says "download failed for res:/Audio/Interface.bnk from http://res.eveonline.ccpgames.com/ - retrying from backup server". A little further down I get one that says "No registered file system could open res:/Audio/Interface.bnk". After the first error message I get an error saying "curl_easy_perform() failed: Unrecognized or bad HTTP Content or Transfer-EncodingHTTP response code: 200".

All of that sounds like the audio file isnt being downloaded and that is why I am not able to hear anything, but I am not up to speed on reading these errors. I would think, if I am reading that right, that my audio problem isnt my own hardware or software but an issue with the file I am trying to retrieve from the server? Maybe someone on here can help me out? Thanks.
CCP Snorlax
C C P
C C P Alliance
#377 - 2016-04-06 09:27:18 UTC
Drew Partin wrote:
I installed the new launcher and I am having an issue now where I have no sound. All other programs have sound and I still have system sounds, but nothing for EVE. I ran LogLite to see if it would show me what was going wrong and I received an error that says "download failed for res:/Audio/Interface.bnk from http://res.eveonline.ccpgames.com/ - retrying from backup server". A little further down I get one that says "No registered file system could open res:/Audio/Interface.bnk". After the first error message I get an error saying "curl_easy_perform() failed: Unrecognized or bad HTTP Content or Transfer-EncodingHTTP response code: 200".

All of that sounds like the audio file isnt being downloaded and that is why I am not able to hear anything, but I am not up to speed on reading these errors. I would think, if I am reading that right, that my audio problem isnt my own hardware or software but an issue with the file I am trying to retrieve from the server? Maybe someone on here can help me out? Thanks.

You are correct, the problem appears to be with the download of the file. Please file a bug report from within the game, we'll look into this.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
Drew Partin
Doomheim
#378 - 2016-04-06 13:07:23 UTC
Thank you. Bug Report submitted.
Saladin Yusuf IbnAyyub
Doomheim
#379 - 2016-04-10 05:49:23 UTC
I use the google authenticator on this account. When I switched to the new launcher it first errored out for a few moments then it just logged me on without asking for the authenticator code.

Is this not set up yet? Seems like a security issue. Thanks.
John Moreau
JEM Co.
#380 - 2016-04-21 08:08:59 UTC
Hi. Just wanted to post some feedback for the launcher.

The EVE launcher is super tiny on my Surface Book. On my 2k desktop monitor it looks fine, but on the Surface Book's 3000x2000 screen it is crazy small.

I assume this is because of the weird resolution of the surface. I hope there is an option to make it larger in the future.