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Login security, is a username and password enough

First post
Author
Maxpie
MUSE LLP
#101 - 2012-01-12 15:57:50 UTC
CCP Sreegs wrote:
Ok, let's see what we can do here...

1) Username/Password combinations as sole authenticating factors are basically yesterday's news. We need to catch up with the times on that.

2) I'm pushing to have us catch up with the times on that.

3) I will race to the forums with a dev blog and multiple joyous posts when I get to a point where I'm confident an additional factor is being delivered in some way.

The real problem here is that there are some dependencies which must be met first that are getting finalized right now. Once they're finalized we'll communicate them and I'll make certain you understand that they're a pre-requisite for additional authentication factors.

This is a topic that has rightfully come up continuously and while it may sound a bit droll I'm fairly confident on seeing some progress on it in some way fairly soon.

I apologize for some vagueness but I have to play a bit of a dance here with what can be communicated right this second without leaving you all completely in the dark.



Please consider keeping it optional. For some of us less paranoid types (yes, I know, Eve teaches us the value of paranoia, but still), username/password are sufficient in a video game. As much as I love Eve, it's a game, not online banking. I know much of security these days revolves around the perception that something is being done to protect us, but not all of us need that type of reassurance. I know getting an account compromised can happen, but personally, I've never had any account compromised in anything I do online - and anything I can do online, I pretty much always do online. Not banking, not email, not games, not anything. The extra hassle just doesn't appeal to me, particularly in the case of a game.

No good deed goes unpunished

Crasniya
The Aussienauts
#102 - 2012-01-12 16:05:06 UTC
I would only use an authenticator if it was available as an Android app, like WoW and TOR have.

Soraya Xel - Council of Planetary Management 1 - soraya@biomassed.net

Neo Agricola
Gallente Federation
#103 - 2012-01-12 16:12:55 UTC
Fearless M0F0 wrote:
Doggy Dogwoofwoof wrote:
ENOUGH, XKCD explained this alreadyhttp://xkcd.com/936/ . now STOP arguing. Roll


This....


Yeah since nobody is using wordlists for hacking, that kind of PW is totaly save... o wait...






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Ma'kal
State War Academy
Caldari State
#104 - 2012-01-12 16:28:29 UTC
Crasniya wrote:
I would only use an authenticator if it was available as an Android app, like WoW and TOR have.


Although the industry has been saying that smart phone virus are coming soon for years. I really think we are just around the corner. I think we are really entering that age quick. There was a demo at the last Def con about how to root an Android in about 2-3 minutes. I really don't think it will be too long until an attack like that is weaponized.

I really think soon more will have to be done for smart phone safety especially because a lot of people are using them for sensitive information ie banking, stock trading, ordering, and etc.
Othran
Route One
#105 - 2012-01-12 16:32:07 UTC
Neo Agricola wrote:
Fearless M0F0 wrote:
Doggy Dogwoofwoof wrote:
ENOUGH, XKCD explained this alreadyhttp://xkcd.com/936/ . now STOP arguing. Roll


This....


Yeah since nobody is using wordlists for hacking, that kind of PW is totaly save... o wait...


Its statistically safer for protecting individual accounts from external intrusion assuming some sanity with authentication.

Depending on the hash algorithm used to store user details it could be argued its not safer if someone has the userbase files.

None of this is rocket science.
Othran
Route One
#106 - 2012-01-12 16:39:53 UTC  |  Edited by: Othran
Ma'kal wrote:
Crasniya wrote:
I would only use an authenticator if it was available as an Android app, like WoW and TOR have.


Although the industry has been saying that smart phone virus are coming soon for years. I really think we are just around the corner. I think we are really entering that age quick. There was a demo at the last Def con about how to root an Android in about 2-3 minutes. I really don't think it will be too long until an attack like that is weaponized.

I really think soon more will have to be done for smart phone safety especially because a lot of people are using them for sensitive information ie banking, stock trading, ordering, and etc.


Phones are money unless they are the "pay as you go" variety. They are linked to your bank account via direct debit (or whatever the worldwide version of a variable debit is) and you can probably load a few euros/dollars onto a monthly account without the victim noticing.

Now I love Android but it is an accident waiting to happen - and it will. If for no other reason than phone manufacturers don't bother doing updates after a year or two.

I can't stand Apple but for mobile devices which are networked and linked to your bank account then I can't help feeling the "walled garden" approach with approved apps is better. For now at least.
Ma'kal
State War Academy
Caldari State
#107 - 2012-01-12 16:44:18 UTC
Othran wrote:
Ma'kal wrote:
Crasniya wrote:
I would only use an authenticator if it was available as an Android app, like WoW and TOR have.


Although the industry has been saying that smart phone virus are coming soon for years. I really think we are just around the corner. I think we are really entering that age quick. There was a demo at the last Def con about how to root an Android in about 2-3 minutes. I really don't think it will be too long until an attack like that is weaponized.

I really think soon more will have to be done for smart phone safety especially because a lot of people are using them for sensitive information ie banking, stock trading, ordering, and etc.


Phones are money unless they are the "pay as you go" variety. They are linked to your bank account via direct debit (or whatever the worldwide version of a variable debit is) and you can probably load a few euros/dollars onto a monthly account without the victim noticing.

Now I love Android but it is an accident waiting to happen - and it will. If for no other reason that phone manufacturers don't bother doing updates after a year or two.

I can't stand Apple but for mobile devices which are networked and linked to your bank account then I can't help feeling the "walled garden" approach with approved apps is better. For now at least.


I have to totally agree with you. That is the only reason I use a iPhone. I might not to get some of the cool stuff on my phone but it is a heck of a lot safer. Now Apple's OS is another story...
Othran
Route One
#108 - 2012-01-12 16:50:59 UTC  |  Edited by: Othran
Ma'kal wrote:
I have to totally agree with you. That is the only reason I use a iPhone. I might not to get some of the cool stuff on my phone but it is a heck of a lot safer. Now Apple's OS is another story...


Indeed and that's why Google bought Motorola.

A free(ish) and ubiquitous operating system for a phone is great for expanding the market for that OS but once the customers get bitten on the bum by no updates.....

Edit - we are so far off-topic I'm expecting a covert cyno and bombers from the mods soon P
Zag'mar Jurkar
Legion Du Lys
#109 - 2012-01-12 16:57:36 UTC
Neo Agricola wrote:
Fearless M0F0 wrote:
Doggy Dogwoofwoof wrote:
ENOUGH, XKCD explained this alreadyhttp://xkcd.com/936/ . now STOP arguing. Roll


This....


Yeah since nobody is using wordlists for hacking, that kind of PW is totaly save... o wait...








You'd have to test ALL words, then all the words with 1 additional character (the space), then do the same, adding all the words again, till you get the 3rd word correctly. This would be painfully long.
Talya Obreshinko
WeebleCORP
#110 - 2012-01-12 17:03:45 UTC  |  Edited by: Talya Obreshinko
My trade platform has an interesting added layer of security which doesn't take much coding but works effectively.

Basically, they have the user/pass combination. Then they have a pin you need to use to input. It works this way:

a number pad 1-9+0 is displayed. Within each cell for each number is a subset of randomly generated numbers (i.e. the button for "1" has numbers 2 9 displayed). Each number cell has randomly generated numbers. Say my pin is 1234. I know my pin and so does the login. I use my pin to decode the keypad and input the correct sequence. So the sequence of this login might be something like 48802924. Best part of this system is the number of decode numbers in each cell can be random from displaying 1 to 6 so your decoded pin will always be different lengths.

This is a quick and easy way to add easy security to the log in as nobody but the user needs to know the pin, there is no reason at all to give the pin to any one else ever. The login randomly assigns the decoded numbers to the display pad each time it is shown. Now you have a constantly/randomly rotating security feature that a key logger would be unable to crack as the decode numbers are random and it would need to reverse engineer the algo to get the pin.

To further the security, you display the numbers like captcha so the computer can't easily determine. Adds less than 2 seconds to the log in, no need to manufacture decoders and the coding can be very simple to implement.
Diomedes Calypso
Aetolian Armada
#111 - 2012-01-12 17:12:04 UTC
I just want to add that the optional WoW integrator is very easy to use .... it takes me less than a minute to walk to find my phone (well, sometimes it takes me longer to find my phone) and about 10 seconds to hit the app and type in a 9 digit (or is it 10) random number.

- It's font is pretty big too and,

-because it is all numbers (key feature) I find it very hard to fat key it...I am a master of typo's but pretty fast with a number pad that requires only using my right hand and with only moving my fingers and no shifting of my palm positions.

- It remembers my computer's NiC card numbe I'd guess so I rarely need to re-enter it if I've only been logging in from a single computer.... maybe once every few days.. although I tend to keep my computer on 24/7 so that might be a factor in how frequently i need to spend the 10 seconds extra during the log in process.





(Yeah, I've given the walk in cartoon action movie another spin... it doesn't have a real economy, doesn't have real pvp (more like an episodic console game pvp), doesn't have intricate player politics with guilds vying actively against each other ....

.... but is is a fine beer and pretzels exploration of a cartoon book...which can be sorta fun like watching a TV show with a bit more input.)

.

Ma'kal
State War Academy
Caldari State
#112 - 2012-01-12 18:52:45 UTC
Well to bring my comments back on topic. I would really like a hard token that was not my phone for a second factor of authentication. I am all for having my assets in Eve be more secure, and I would easily pay $30 to have a separate device to protect my accounts.

I would like to have one device for my accounts who wants to have one token per account. But considering the nature of Eve where most dedicated players have at least two accounts. It would be a bad design to make one token able to line to more than one account.
MailDeadDrop
Archon Industries
#113 - 2012-01-12 20:03:26 UTC
Doggy Dogwoofwoof wrote:
ENOUGH, XKCD explained this already http://xkcd.com/936 . now STOP arguing. Roll

Neo Agricola wrote:
Yeah since nobody is using wordlists for hacking, that kind of PW is totaly save... o wait...

Zag'mar Jurkar wrote:
You'd have to test ALL words, then all the words with 1 additional character (the space), then do the same, adding all the words again, till you get the 3rd word correctly. This would be painfully long.

According to the Oxford Dictionary folks, there are about 171,476 words in current use in English. Ignoring the effect of a possible optional separator space, the key space volume is the combinations of 171,476 taken 4 at a time. That is 3.6E+19, or roughly 2^65 combinations. Substantially better than a single garbled password.

MDD
CCP Sreegs
CCP Retirement Home
#114 - 2012-01-12 20:39:59 UTC
Maxpie wrote:
CCP Sreegs wrote:
Ok, let's see what we can do here...

1) Username/Password combinations as sole authenticating factors are basically yesterday's news. We need to catch up with the times on that.

2) I'm pushing to have us catch up with the times on that.

3) I will race to the forums with a dev blog and multiple joyous posts when I get to a point where I'm confident an additional factor is being delivered in some way.

The real problem here is that there are some dependencies which must be met first that are getting finalized right now. Once they're finalized we'll communicate them and I'll make certain you understand that they're a pre-requisite for additional authentication factors.

This is a topic that has rightfully come up continuously and while it may sound a bit droll I'm fairly confident on seeing some progress on it in some way fairly soon.

I apologize for some vagueness but I have to play a bit of a dance here with what can be communicated right this second without leaving you all completely in the dark.



Please consider keeping it optional. For some of us less paranoid types (yes, I know, Eve teaches us the value of paranoia, but still), username/password are sufficient in a video game. As much as I love Eve, it's a game, not online banking. I know much of security these days revolves around the perception that something is being done to protect us, but not all of us need that type of reassurance. I know getting an account compromised can happen, but personally, I've never had any account compromised in anything I do online - and anything I can do online, I pretty much always do online. Not banking, not email, not games, not anything. The extra hassle just doesn't appeal to me, particularly in the case of a game.


Two factor was always intended to be optional. I do think though that we all have our own ideas in our own heads of what an implementation will look like and two factor can mean a lot of things, some of which are a more convenient for some than others.

"Sreegs has juuust edged out Soundwave as my favourite dev." - Meita Way 2012

CCP Sreegs
CCP Retirement Home
#115 - 2012-01-12 20:43:11 UTC
As a small example to the above:

*DISCLAIMER* I AM NOT SAYING THIS IS SOMETHING WE'RE DOING MERELY HAVING A GAB

Current generation Intel CPUs have some two-factor capability built into them.

http://www.intel.com/content/www/us/en/architecture-and-technology/identity-protection/identity-protection-technology-general.html

"Sreegs has juuust edged out Soundwave as my favourite dev." - Meita Way 2012

Othran
Route One
#116 - 2012-01-12 20:50:47 UTC
CCP Sreegs wrote:
[
Two factor was always intended to be optional. I do think though that we all have our own ideas in our own heads of what an implementation will look like and two factor can mean a lot of things, some of which are a more convenient for some than others.


I think the fact its been viewed as optional has been hugely detrimental to a sensible and ubiquitous two-factor system.

It is of course interesting that the insurers drive what is considered necessary - my own bank hands out tokens in the Pacific Rim area but not in Europe for exactly that reason.
Ravcharas
Infinite Point
Pandemic Horde
#117 - 2012-01-12 23:33:09 UTC
What happened to those keyfobs you handed out at fanfest?
Cherry Nobyl
Sebiestor Tribe
Minmatar Republic
#118 - 2012-01-13 01:32:06 UTC
Othran wrote:


It is of course interesting that the insurers drive what is considered necessary - my own bank hands out tokens in the Pacific Rim area but not in Europe for exactly that reason.



it's all about the liability. until such tools are considered mandatory and/or profit generating (they either lower the effective insurance rate, or compel customer switching to generate revenues) then lowest common denominator applies.

personally, i don't bank via computer/pay bills online on any system (exception being the use of one time use credit card numbers for light purchases) i have as the only relevant factor is time to a compromised state. whether you are aware of the compromise or not is irrelevant, as the damage is always after the fact. i would not be surprised to discover that a compromising entity would allow for indexing and specific file search for items of interest, then sell the indexed/compromised machines for harvest at a later date.

it's a bit like this risk assessment i had to explain to a property manager once : is there sensitive/expensive equipment in the area? yes. is the door exposed to an outside area? yes. does the door have a lock?. yes. is the door locked? yes. is the door made of untreated, yet lightly tempered glass?....

in this case there wasn't even an alarm on the door, yet even if there had been, the window of opportunity was substantial enough to remove approx 300k worth of equipment in under 2 minutes. why was it in this state? because it was insured. yet i had to explain that just because the equipment was insured, your lost time/product/man hours were not. the approximate loss of that was around 250k from loss to replacement to up and running.
Janus Nightmare
Exploding Kitties
#119 - 2012-01-13 01:41:33 UTC
Mangua Desnart wrote:
Bayushi Tamago wrote:
A lot of people I know don't have smartphones of any description and no way of making online purchases, therefore, having these authenticators being optional would be most optimal, unless they offered a text based version (CCP texts your phone with the code)
e: People pay with plex sometimes because they have no other options


Forgive me Bayushi, but how can you play Eve and not yet have a way of making an online purchase?



I do. My initial subscription I paid with a credit card, yes, but I haven't ever since that first month, on any of my accounts. I play with PLEX these days, but I could pay with Paypal which doesn't require a credit card, just a bank account. I don't know for certain, but it's possible that some of the PLEX authorized merchants may accept things like Paysafe cards which can be purchased at your local Gamestop. It's not the easiest way to do it, but for those like me who are paranoid about credit card security, there are options.

On topic, I like the idea of an optional authentication app. My Google password was hacked once, and I now use their two-step verification system which works with an app on my phone. The app generates a random number, I type it in, and I'm verified. They also have a backup system in the event my phone is lost/stolen or whatever (or my battery simply dies). It could definitely be implemented as an optional feature for Eve, perhaps even tie it into an OFFICIAL ANDROID EVE GATE ANDROID APP (hint hint CCP) or something Big smile
Ai Shun
#120 - 2012-01-13 01:42:23 UTC  |  Edited by: Ai Shun
Zag'mar Jurkar wrote:
You'd have to test ALL words, then all the words with 1 additional character (the space), then do the same, adding all the words again, till you get the 3rd word correctly. This would be painfully long.


And how long would it take before the CCP authentication system locks your account? I have not tested it yet, but I'm wagering they'd detect a brute-force / wordlist based attack.

Quote:
I do. My initial subscription I paid with a credit card, yes, but I haven't ever since that first month, on any of my accounts. I play with PLEX these days, but I could pay with Paypal which doesn't require a credit card, just a bank account. I don't know for certain, but it's possible that some of the PLEX authorized merchants may accept things like Paysafe cards which can be purchased at your local Gamestop. It's not the easiest way to do it, but for those like me who are paranoid about credit card security, there are options.


Here in NZ I can walk into a PostShop (Post Office) and buy a credit card with a pre-loaded $ value. It is one of the safest ways to make online purchases. I don't like exposing my Credit Card details either.