These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

EVE Launcher

 
  • Topic is locked indefinitely.
 

Launcher forgets all but two accounts

First post
Author
Rain6637
Simulacra and Simulation
Goonswarm Federation
#1 - 2016-03-02 21:15:04 UTC
http://i.imgur.com/NpSSCVI.png
Quote:

Description

If I run the launcher without admin rights, it forgets eight out of ten clients. The two accounts it remembers remain the same. Most of the time it also hangs "please wait."

I've tried launching it with admin rights and this issue doesn't occur.

Reproduction Steps

have several accounts registered in launcher
close the launcher and open it without admin rights
the list of stored accounts is much shorter.


http://i.imgur.com/R5fPWai.png

Quote:
An unexpected error occurred while submitting your bug report. Please try again later.
Kaya Vandan
EGD Mining Group
#2 - 2016-03-03 12:31:15 UTC
Even started as an admin, I can add a new account, but that stays only during this session.
After adding I can't select any other pilot, maybe the session timer of the main login has gone?
Rain6637
Simulacra and Simulation
Goonswarm Federation
#3 - 2016-03-03 13:56:18 UTC
Rain6637
Simulacra and Simulation
Goonswarm Federation
#4 - 2016-03-05 09:55:38 UTC
Rain6637
Simulacra and Simulation
Goonswarm Federation
#5 - 2016-03-07 21:50:37 UTC
To be Biomassed
Dummy corppp
#6 - 2016-03-31 20:09:37 UTC
Update did it yo you?

Mine keep forgetting acounts, its randomic.

I have like 28 accounts, need to add at least 20 again every 4 days.
Joshua Foiritain
Coreli Corporation
Pandemic Legion
#7 - 2016-04-06 15:38:31 UTC
To be Biomassed wrote:
Update did it yo you?

Mine keep forgetting acounts, its randomic.

I have like 28 accounts, need to add at least 20 again every 4 days.


It keeps randomly forgetting accounts for me every 1-2 days as well Oops

The Coreli Corporation is recruiting.

CCP Snorlax
C C P
C C P Alliance
#8 - 2016-04-06 19:23:26 UTC
Joshua Foiritain wrote:
To be Biomassed wrote:
Update did it yo you?

Mine keep forgetting acounts, its randomic.

I have like 28 accounts, need to add at least 20 again every 4 days.


It keeps randomly forgetting accounts for me every 1-2 days as well Oops

Please file a bug report, attaching the logs from %LOCALAPPDATA%\CCP\EVE\Launcher

We have seen reports of this but have no repro case inhouse, so logs are very important for us to be able to figure this out.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/

Maja Chou
#9 - 2016-04-07 11:06:20 UTC
is this problem might be falling from the table?

https://forums.eveonline.com/default.aspx?g=posts&m=6395158#post6395158





Da die auf Schildwall vorhandenen Informationen nur einen minimalen Einfluss auf das Endergebnis der Neuspielererfahrung von EVE als ganzes gehabt hätten,habe ich beschlossen, die Informationen so zu belassen, wie CCP sie zu liefern in der Lage ist.

CCP Snorlax
C C P
C C P Alliance
#10 - 2016-04-07 12:36:39 UTC
Maja Chou wrote:
is this problem might be falling from the table?

https://forums.eveonline.com/default.aspx?g=posts&m=6395158#post6395158






Sorry, the web team has been overloaded lately. This is still on the todo list.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/

To be Biomassed
Dummy corppp
#11 - 2016-05-05 03:50:41 UTC
CCP Snorlax wrote:
Joshua Foiritain wrote:
To be Biomassed wrote:
Update did it yo you?

Mine keep forgetting acounts, its randomic.

I have like 28 accounts, need to add at least 20 again every 4 days.


It keeps randomly forgetting accounts for me every 1-2 days as well Oops

Please file a bug report, attaching the logs from %LOCALAPPDATA%\CCP\EVE\Launcher

We have seen reports of this but have no repro case inhouse, so logs are very important for us to be able to figure this out.


Thanks Snorlax, i did this a few weeks ago and i tought it was fixed already because the frequency is much slower.

Turned off the computer, went to college, now i have only 3 accounts listed, from previous 27 i think.

Will upload those archives again

thanks
Blade Darth
Room for Improvement
Good Sax
#12 - 2016-06-24 11:57:03 UTC
Accounts dissapear every 2-3 days for me, i think since last update. Didn't happen before.
CCP nLock
C C P
C C P Alliance
#13 - 2016-06-24 12:26:37 UTC
Blade Darth wrote:
Accounts dissapear every 2-3 days for me, i think since last update. Didn't happen before.


Have you tried again after GUI patch 1.979?