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Issues, Workarounds & Localization

 
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launcher removing accounts

First post
Author
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Albert Madullier
Vanishing Point.
The Initiative.
#1 - 2016-03-27 11:08:00 UTC
the new launcher just randomly removes accounts sometimes, its really quite annoying
Cosa Nostro
Science and Trade Institute
Caldari State
#2 - 2016-03-31 16:40:01 UTC
And I just lost my UI and can't get it back, even by copying from old launcher wtf I have to reset it all ?! fck this really
CCP Snorlax
C C P
C C P Alliance
#3 - 2016-03-31 17:38:00 UTC
Albert Madullier wrote:
the new launcher just randomly removes accounts sometimes, its really quite annoying

Please file a bug report, attaching the logs from %LOCALAPPDATA%\CCP\EVE\Launcher. We need to see logs from a session where this happens to help us track this down.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
Niko Lorenzio
United Eve Directorate
#4 - 2016-03-31 17:51:42 UTC
Yeah that's why I'm staying away from it for now. Still using the old old login screen lol

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Mr Mac
Dark Goliath
#5 - 2016-03-31 20:32:54 UTC
CCP Snorlax wrote:
Albert Madullier wrote:
the new launcher just randomly removes accounts sometimes, its really quite annoying

Please file a bug report, attaching the logs from %LOCALAPPDATA%\CCP\EVE\Launcher. We need to see logs from a session where this happens to help us track this down.

Yesterday an account was removed from the launcher. I have many logs, which one to send?
Vincent Athena
Photosynth
#6 - 2016-03-31 22:32:52 UTC
Mr Mac wrote:
CCP Snorlax wrote:
Albert Madullier wrote:
the new launcher just randomly removes accounts sometimes, its really quite annoying

Please file a bug report, attaching the logs from %LOCALAPPDATA%\CCP\EVE\Launcher. We need to see logs from a session where this happens to help us track this down.

Yesterday an account was removed from the launcher. I have many logs, which one to send?

It will have a name like:

launcherlog-2016.03.31-12.56.30.207

Note the name contains the date and the (eve) time. Send the log for the time when the bug occurred.

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