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Issues, Workarounds & Localization

 
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Windows 10 FPS

Author
Doyey3731
Tactical Feed.
Pandemic Horde
#1 - 2016-03-29 18:51:25 UTC
Hi guys,

I posted a similar thread a few months ago, hopefully there's a solution now.

I have a Windows 10 system with 2 monitors. If I have two accounts open, one on each screen, the FPS on the none active screen drops to around 10 fps whilst the active screen is around 60fps. Once I select the 15fps account, that one jumps to 60fps and the now inactive screen drops to 15 fps. Does anybody have this problem, or a solution to it? This never used to happen on Windows 7. All drivers are up to date and patches installed.

I'm using a NVidea GeForce GTX 650.

Thanks
Jediseah Tophet
Star Frontiers
Brotherhood of Spacers
#2 - 2016-04-08 18:10:41 UTC
Doyey3731 wrote:
Hi guys,

I posted a similar thread a few months ago, hopefully there's a solution now.

I have a Windows 10 system with 2 monitors. If I have two accounts open, one on each screen, the FPS on the none active screen drops to around 10 fps whilst the active screen is around 60fps. Once I select the 15fps account, that one jumps to 60fps and the now inactive screen drops to 15 fps. Does anybody have this problem, or a solution to it? This never used to happen on Windows 7. All drivers are up to date and patches installed.

I'm using a NVidea GeForce GTX 650.

Thanks


Same issue on my PC running a i7 4790k / GTX 970...didn't happen in Windows 8.1 Pro either.
Daemun Khanid
Corbeau de sang
#3 - 2016-04-11 14:43:37 UTC  |  Edited by: Daemun Khanid
Has always been a thing when running multiple clients. Active client gets processing priority and secondary client/clients drop in FPS as a result. Seems to be a % of processing that gets allocated to the active client. If you're running in interval one the active client might be 60 and the inactive might be 45. If you're interval immediate active might be 180 and inactive 130. Certainly more than the 45 in interval one but always less than the active client.

If you're looking to keep both clients at 60 fps or higher at all times then your only real option is to set interval immediate and keep an eye on your graphic card temps. (most modern cards with decent cooling shouldn't have an issue I don't think but best to be safe and not melt anything)

Daemun of Khanid

Daemun Khanid
Corbeau de sang
#4 - 2016-05-31 21:00:24 UTC
Just an update to this topic if anyone else is out there dual boxing with similar issues.

I noticed that this problem went away for me for a whlie and then returned. I wasn't sure if it was an EvE update or a video driver update then I figured it out.

Under graphic settings (AMD Crimson) they added a setting a good while back called "Power efficiency."
External article link concerning the setting

Under normal operation (and before this option was added) the GPU reduces processor usage for tasks based on ... well who knows what criteria they base it on but it certainly effect's which window is currently in active use on multi-monitor setups. Turns out I'd disabled (turned off) the power efficiency setting a while back after reading up on it a bit and then forgot about it. After updating video drivers the setting was turned back on again. Besides the secondary client experiencing frame rate drops I noticed that even scrolling browser windows on my 3rd screen was very slow and jerky unless I clicked somewhere in the screen first to select it as the active display.

After turning it back off again I get smooth and solid frame rates on all monitors all the time. I don't know if Nvidia has a similar setting but based on other users reporting the same problem on Nvidia cards I assume that even if they don't present the option to disable it those cards are likely doing the same thing. Try digging through your desktop video card settings (as I said for AMD cards its in the Crimson controls under Games/Global settings) and see if you can find something to this effect. It may solve your issues.

o7

Daemun of Khanid

Rouixben Vercellino
Wealthy Tax Fugitives
The Curatores Veritatis Auxiliary
#5 - 2016-06-04 15:08:32 UTC  |  Edited by: Rouixben Vercellino
I'm having the same issue. Intel i7, Nvidia GEForce GT740.

Never had the problem with Windows 8.1. Just did the upgrade to 10 today and this issue started immediately after.

Keeping an eye on this post to see if a universal fix is identified.
Doyey3731
Tactical Feed.
Pandemic Horde
#6 - 2016-06-11 18:03:17 UTC
I had a reply from CCP. They told me this is done by design to prevent overheating. I think this unacceptable as it affects other things, not just eve, including YouTube/Facebook.

Please resolve this issue, CCP. Or at least give us an option to disable it.
Daemun Khanid
Corbeau de sang
#7 - 2016-06-11 18:58:02 UTC
Doyey3731 wrote:
I had a reply from CCP. They told me this is done by design to prevent overheating. I think this unacceptable as it affects other things, not just eve, including YouTube/Facebook.

Please resolve this issue, CCP. Or at least give us an option to disable it.


"Done by design to prevent overheating" sounds like the interval setting. Likely either the person responding didn't understand the problem or the person describing the problem to them did so poorly. The interval setting keeps frame rates down to 60 so that the card isn't rendering frames that aren't really visible and heating the GPU in the process. There is nothing in EvE that makes one client run at a lower frame rate than another client dependant on active screen. If there was I wouldn't be sitting locked at 60 on multiple screens right now. But if I enable "power efficiency" in my video cards driver settings I'd be sitting with one screen at 60 and the other at 40. What does that tell you?

Daemun of Khanid

Andrew McRayden
Explorers' Sanctum
The Ancients.
#8 - 2016-06-12 23:21:57 UTC
Same problem here with a nvidia 960, i haven't found a solution and is realy boringCry
Doyey3731
Tactical Feed.
Pandemic Horde
#9 - 2016-06-13 16:59:38 UTC
Daemun Khanid wrote:
Doyey3731 wrote:
I had a reply from CCP. They told me this is done by design to prevent overheating. I think this unacceptable as it affects other things, not just eve, including YouTube/Facebook.

Please resolve this issue, CCP. Or at least give us an option to disable it.


"Done by design to prevent overheating" sounds like the interval setting. Likely either the person responding didn't understand the problem or the person describing the problem to them did so poorly. The interval setting keeps frame rates down to 60 so that the card isn't rendering frames that aren't really visible and heating the GPU in the process. There is nothing in EvE that makes one client run at a lower frame rate than another client dependant on active screen. If there was I wouldn't be sitting locked at 60 on multiple screens right now. But if I enable "power efficiency" in my video cards driver settings I'd be sitting with one screen at 60 and the other at 40. What does that tell you?


Strange .. I can't find the equivalent option in my nvidia settings. I'll keep looking I suppose, not very happy with it. Why should I be stopped watching a YT video on one monitor whilst playing a game on the other?
Daemun Khanid
Corbeau de sang
#10 - 2016-06-13 18:38:22 UTC
Nvidia (if they do have a similar function) may not provide any option to disable it at all. Radeon only provided the option to turn it off as of driver version 16.3 (currently at 16.5) and I believe it's only for the 3xx and fury series cards according to the patch notes for 16.3.
16.3 patch notes

Daemun of Khanid