These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

Macintosh

 
  • Topic is locked indefinitely.
12Next page
 

March release - Mac feedback and issues

First post
Author
CCP Phantom
C C P
C C P Alliance
#1 - 2016-03-09 10:51:49 UTC  |  Edited by: CCP Phantom
The March release has been deployed on March 9th during an extended downtime. Please use this thread for general discussion and to report issues with the release on the Mac.

This release brings a whole host of changes to New Eden, including increased Drifter activity in Drifter wormhole systems, along with new boosters, more module tiericide and tweaks to ECM and ECCM, changes to the watch list system, the introduction of Project Discovery, user interface and camera improvements, new skills in preparation for the release of Citadels and new Stasis Grappler modules.

The full details of all changes and improvements are available in the March release patch notes.

For general discussion of this release on the PC, please use the general feedback thread.
Please report issues with the release on the PC in the PC issues thread.

CCP Phantom - Senior Community Developer

Ozzie Grey
XV CorpSE
#2 - 2016-03-09 22:51:58 UTC
AttentionAqua w. MasterCard

Seriously this is weird; Though not so much for a so called ''bug'' report
Brokk Witgenstein
Sebiestor Tribe
Minmatar Republic
#3 - 2016-03-10 05:37:23 UTC  |  Edited by: Brokk Witgenstein
You FIXED IT??

You actually fixed the dealbreaking stargate-jump-lagging sonofabitch bug??

Client behaves different today. It's loading asynchonously; jump delay is gone.
(crossing my fingers for now cause I still can't believe it's really gone, but ... This patch is absolutely astonishing. So much "general" stuff to love, and now even the Mac client works too? I LOVE YOU GUYSSSSSS!)




Oh yea baby. Just went over the logs. Errors gone man. Gone. Please convey my personal gratitude to the programmer who did that. It's awesome.
Elithiel en Gravonere
KarmaFleet
Goonswarm Federation
#4 - 2016-03-10 14:24:01 UTC
I'm constantly crashing since the new update. The client isn't even loading anymore. Sad
Gavascon
need more power inc.
#5 - 2016-03-14 05:28:47 UTC  |  Edited by: Gavascon
i'm using a macbook pro with OS X 10.11.3 with 2 accounts running

per prior issues, have created a copy of the client and change the info.plist file each time the 2nd copy's launcher is loaded.
because the crash issue using 1 launcher hasn't been corrected.


since the march release, both clients are freezing with impunity.
usually when entering warp or after jumping a gate.
the second (alt account) will freeze first. generally 4 to 6 times before this account does the same.
the freezes alternate between accounts - so 1 account runs ok for a short time.
sometimes one of the clients will crash.

error message as follows:
Exception Raised:
Unhanded page fault on read access to 0x00000024 at address 0x92fa78d6

i've also noticed fps will drop below 1 before/after jumping a gate.
normally both clients will run around 60 fps.

have filed a bug report 3 days ago without response.
Elithiel en Gravonere
KarmaFleet
Goonswarm Federation
#6 - 2016-03-14 13:18:38 UTC
Gavascon wrote:
i'm using a macbook pro with OS X 10.11.3 with 2 accounts running

per prior issues, have created a copy of the client and change the info.plist file each time the 2nd copy's launcher is loaded.
because the crash issue using 1 launcher hasn't been corrected.


since the march release, both clients are freezing with impunity.
usually when entering warp or after jumping a gate.
the second (alt account) will freeze first. generally 4 to 6 times before this account does the same.
the freezes alternate between accounts - so 1 account runs ok for a short time.
sometimes one of the clients will crash.

error message as follows:
Exception Raised:
Unhanded page fault on read access to 0x00000024 at address 0x92fa78d6

i've also noticed fps will drop below 1 before/after jumping a gate.
normally both clients will run around 60 fps.

have filed a bug report 3 days ago without response.


Yes, this is pretty much the same issue I'm having I think. I can log in and everything loads up, but after a short time, it locks up and everything is frozen. The mouse moves, but nothing else does. I've noticed a few Mac users all complaining of the same bug. I've logged bug reports and support ticket but other than they've attached it to a known issue, there's been no response or feedback privately or officially. In the meantime, I'm still locked out from playing the game since I posted the post above yours until now.
Elithiel en Gravonere
KarmaFleet
Goonswarm Federation
#7 - 2016-03-14 15:17:02 UTC
One thing I've just done, which has worked, is switch to the Wine wrapper under EVE preferences. That fixed it. It seems to be a bug problem with the Cider wrapper and the new March release.
Brokk Witgenstein
Sebiestor Tribe
Minmatar Republic
#8 - 2016-03-14 15:53:57 UTC
Elithiel en Gravonere wrote:
switch to the Wine wrapper under EVE preferences.


Shocked HOW ?
Acrel
Viziam
Amarr Empire
#9 - 2016-03-15 14:12:35 UTC
I am having two issues.

The first is, as some have mentioned, where my game freezes when running two clients. This happened less after I turned my graphics settings down but is still a problem. Also, if I quit one client with another client open, the second client will freeze.

If the client freezes while I am looking at the game, I cannot alt-tab out and have to restart my computer. If I am alt-tabbed out when the client freezes, the OS X dock will temporarily vanish and I can force quit the game. If I try to look at EVE after the client freezes though, I get either a white or black screen and have to restart the computer.

The second issue is that I will have an extra icon for EVE appear in the dock sometimes whether I am running 1 or 2 clients. Clicking on this icon or attempting to alt-tab into it doesn't do anything.

I am on a 2015 MacBook Pro Retina 15 inch, running OS X 10.11.3.
miss often
Motherluving Moon Miners
#10 - 2016-03-16 08:20:01 UTC
Game freezes for me as well.

Mouse still moves. But everything else is stuck. Have to hard reset the machine..

Happened twice since the March update.

I'm running a Mid 2011 iMac, OS X 10.11.13
Elithiel en Gravonere
KarmaFleet
Goonswarm Federation
#11 - 2016-03-16 11:29:29 UTC
Brokk Witgenstein wrote:
Elithiel en Gravonere wrote:
switch to the Wine wrapper under EVE preferences.


Shocked HOW ?

Launch the Eve client. In the top left corner of your screen go to Eve Launcher>Preferences then change your wrapper from cider to wine. Then, close it down and relaunch the eve launcher.

It'l download all these new WINE files. Wait until that's done. Then it'll tell you to relaunch i think. redo that and then you're ready to play.

If it doesn't work, go back to and switch back to Cider.
Gavascon
need more power inc.
#12 - 2016-03-16 15:23:22 UTC
Elithiel en Gravonere wrote:
Brokk Witgenstein wrote:
Elithiel en Gravonere wrote:
switch to the Wine wrapper under EVE preferences.


Shocked HOW ?

Launch the Eve client. In the top left corner of your screen go to Eve Launcher>Preferences then change your wrapper from cider to wine. Then, close it down and relaunch the eve launcher.

It'l download all these new WINE files. Wait until that's done. Then it'll tell you to relaunch i think. redo that and then you're ready to play.

If it doesn't work, go back to and switch back to Cider.



ok, i must be blind because i cannot find Eve Launcher>preferences
steps: started launcher....nothing in the upper left corner.
logged in and pressed "play".
got to character selection screen: nothing in upper left corner.
selected character: nothing in "esc" menu for Eve Launcher>preferences
nothing for Eve Launcher>preferences using 3 white bars menu tree above toon pic.

so, where is it? hahaha
CCP Snorlax
C C P
C C P Alliance
#13 - 2016-03-16 16:57:48 UTC
The preferences for the launcher on Mac are in the menu bar, where you'd expect to find them in a Mac application.

Start the launcher, click EVE Launcher up on the menu bar, select Preferences...

You can also use Command , (comma) with the launcher window active.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/

Gavascon
need more power inc.
#14 - 2016-03-16 17:08:02 UTC
right, that would be next to the apple symbol.
except, when "eve online" is highlighted there isn't a choice for eve launcher>preferences.
choices are:

services: sub menu: services preferences.
hide launcher
hide others
show all
quit launcher

Gavascon
need more power inc.
#15 - 2016-03-16 17:20:01 UTC
ok - found it after i downloaded the new version of the launcher.
apparently i was using a different version.
all is good now....thanks
Gavascon
need more power inc.
#16 - 2016-03-16 20:03:28 UTC  |  Edited by: Gavascon
got it all running....took a while - LOL

except...
every few jumps this full screen video appears about project discovery.
can't escape out of it or get it to quit.
then the client crashes.

any thoughts?


also - and this is a real nightmare.....
lost all my window placements and chat settings loading this new launcher.
spent 20 mins re-doing everything.

now returned to cider....guess what? everything i did with wine is now lost.
have to redo all the settings and window placements.
NOT GOOD!!!!
CCP Snorlax
C C P
C C P Alliance
#17 - 2016-03-16 20:09:48 UTC
Gavascon wrote:
got it all running....took a while - LOL

except...
every few jumps this full screen video appears about project discovery.
can't escape out of it or get it to quit.
then the client crashes.

any thoughts?

I'll investigate this issue.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/

Gavascon
need more power inc.
#18 - 2016-03-16 21:23:32 UTC
the problem with freezes appears to be with the launcher version 1014041
am now using version 1018996.

new version doesn't freeze after a few jumps (while using cider).
although fps can drop quite a bit before and after jumping gates.

the project discovery video appeared while running launcher version 1018996 using wine.
haven't seen the video since returning to cider.

apologize for all the posts.
this should do it for me.

thank you for everyone's patience.
Alexander Nastase
Federal Navy Academy
Gallente Federation
#19 - 2016-03-19 22:31:42 UTC
Launcher Starts ... hit start shows the full screen and loading and than ... nothing, black screen and I only see the arrow ... tried it on two macbooks same thing ... it doesn't launch ... I CAN'T PLAY!
Brokk Witgenstein
Sebiestor Tribe
Minmatar Republic
#20 - 2016-03-20 16:15:33 UTC
Gavascon wrote:

the project discovery video appeared while running launcher version 1018996 using wine.
haven't seen the video since returning to cider.


Can confirm.
Also, cannot escape these vids. (no ESC key, no clicking .... I strongly suspect they are supposed to be on the billboards in highsec but I can't be sure)

reverting to Cider.
12Next page