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pc freezes randomly when running eve after windows 10 install.
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redeamerspawn
Republic University
Minmatar Republic
#1 - 2016-03-13 20:23:13 UTC
I'm running a year old custom home built gaming pc and originally used windows 7. had no issues running eve online. then upgraded to windows 10 and now eve online seems to cause my entire pc to freeze and become unresponsive. it's random and can happen after a few minutes or half a day running the game. and happens regardless of what I'm doing in game. forcing me to hard boot my pc. the pc did have some freezing issues initially with out eve after the upgrade to 10 but those were largely removed after various patches to the OS. is this a known issue? is there a fix? is it something being worked on? help plz! here are my rig's specs.

XFX Radeon R9 290X Double Dissipation Video Card - 4GB GDDR5, 512 Bit Memory, 1000MHZ Core Clock, PCI-Express 3.0x16, 4096 x 2160 Resolution, AMD CrossFire, 5000MHz Memory Clock - R9-290X-EDFD

ASUS M5A99FX Pro R2.0 Socket AM3+ Motherboard - ATX, Socket AM3+, AMD 990FX/SB950 Chipset, 2133MHz DDR3 (O.C.), 8-CH Audio, Gigabit LAN, USB 3.0, CrossFireX Ready

AMD FX-9590 Processor - Eight-Core, 4.7 GHz, 8MB Cache, Socket AM3+ - FD9590FHHKWOF

Patriot Viper Xtreme 8GB Desktop Memory Module - DDR3, 1600MHz, PC3-12800, CL 11, 1.5V - PX38G1600C11 x4

Seagate 600 Series 480GB SSD - 2.5" Form Factor, SATA III 6Gb/s, Up To 500 MB/s Read Speed, Up To 400 MB/s Write Speed, 7mm z-Height - ST480HM000

Corsair Hydro Series H105 240mm Liquid CPU Cooler - Aluminum Material, 2 x 120mm Fans, 800 RPM - 2700 RPM Speed, 73 CFM Airflow, 37.7 dBA Noise Level, 3.9 mm/H20 Static Pressure - CW-9060016-WW

Seagate 2TB Internal Desktop Hard Drive- 3.5" Form Factor, SATA III 6 Gb/s, 64 MB Cache, OEM Package - ST2000DM001

LG Electronics 24X SATA Super-Multi DVD Internal Rewriter - With M-Disc Support -GH24NSB0B
Joe Auduin
Sebiestor Tribe
Minmatar Republic
#2 - 2016-03-16 14:34:43 UTC  |  Edited by: Joe Auduin
Hey there,

I am no expert, but I think you are partly right. I was playing EVE with Windows 10 installed not too long ago when my computer froze up and my hard drive crashed. My suspicion is it's more of an issue with Windows 10 than it is with the actual EVE client itself.

I had Windows 10 installed since it became available worldwide last year, and I had noticed it was doing exactly what you are describing. It has done this just after booting up and logging in, or either running certain games (such as EVE). No other way to remedy it but to a hard shut off and then start it back up. Eventually, this kept happening too much where one day it actually crashed my hard drive completely, while playing EVE. Very frustrating, I know. Luckily I still have my Windows 7 disk, so I just reinstalled 7 and everything is fine again. I suggest you do the same and KEEP BACKUPS. I learned the hard way.
redeamerspawn
Republic University
Minmatar Republic
#3 - 2016-03-20 03:54:51 UTC
I think I may have found the problem... last week the last thing I did was run a few combat sites and my pc froze 5 times within 1 hour.. before I was only doing light work maintaining my PI and indy, doing research agent missions.. and it was intermittently freezing my pc once or 2x a day.. but today I found a thread on a different site that referenced direct x as the problem with win 10.. so today I set eve to run with direct x 9. and did a lot of active graphics intense things.. no freezing issues after this.. I also noticed that before this change eve was causing my processor to run in the 150 degree Fahrenheit range. since I set it to direct x 9 it runs steady between 98 and 102 degrees F max... in short windows 10 + direct x 11 = overheating processor. and that causes the freezing. or at least that's what it appears to be.. if it freezes again my hypothesis will be proven wrong if not...
redeamerspawn
Republic University
Minmatar Republic
#4 - 2016-03-21 17:31:05 UTC
after 2 straight days playing with out issue the problem is defiantly direct x related...
zzyazoo
Republic Military School
Minmatar Republic
#5 - 2016-06-04 19:45:31 UTC
I am having issues with computer freeze also. OS win 10 with direct x 11.