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What does it take to become a GM for this game?

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Morganta
The Greater Goon
#21 - 2011-09-14 13:07:09 UTC
Tear Anasarsy wrote:
GM Homonoia wrote:
Sofia Bellard wrote:
I was wondering what kind of knowledge does it take to become a Game Master for this gameQuestion


Here are the musts:
- Fluency in English
- Ability to relocate to Reykjavik, Atlanta, or Shanghai
- Must fit in with the culture at CCP and the customer support department
- Must be able to work days, evenings, nights and weekends
- Must be able to work methodically and with attention to detail

Highly desirable (and we really do not hire people that do not have at least some of these qualities):
- Previous customer support experience
- Very experienced player within EVE Online (for game related support)
- Experience in dealing with confidential and private information (especially for billing/account support)
- Experience in technical support and a deep knowledge of hardware/software (for technical support)
- Fluency in either German, Russian or Japanese
- Experience working in the games industry, especially for other MMOs

Our open positions can be found here: http://www.ccpgames.com/en/jobs?

At the moment we have no open positions for game masters, but we do tend to hire new game masters regularly.



Strangly, I am quilified for this job, with plenty of previous experiance and knowledge..

Just a shame the GF wont move :(
Maybe if I talk to her nicely, I hear Atlanta is nice this time of year :P


well you certainly have the English fluency thing nailed Roll
David Grogan
University of Caille
Gallente Federation
#22 - 2011-09-14 13:35:30 UTC  |  Edited by: David Grogan
GM Homonoia wrote:


- Must be able to work methodically and with attention to detail




so does this include saying "our logs show nothing" and glossing over petitions that then end up having to be escalated at customer's request to a senior gm in order to get the petition actually read correctly?

Everytime you buy something that says "made in china" you are helping the rising unemployment in your own country unless you are from china, Buy locally produced goods and help create more jobs.
Pok Nibin
Doomheim
#23 - 2011-09-14 13:51:06 UTC
Now. I can pee in a bottle. I've done that before. All that other stuff I can learn on the job, right?

The right to free speech doesn't automatically carry with it the right to be taken seriously.
Lady Spank
Get Out Nasty Face
#24 - 2011-09-14 14:15:00 UTC
According to a friend whom received a warning from a GM, killing a noob player in low sec is against the rules, so I assume this 'in depth knowledge' of the game involves knowing how to undock and operate a stargate Roll

(ಠ_ృ) ~ It Takes a Million Years to Become Diamonds So Lets Just Burn Like Coal Until the Sky's Black ~ (ಠ_ృ)
Richard Hammond II
Doomheim
#25 - 2011-09-14 15:49:19 UTC  |  Edited by: Richard Hammond II
GM Homonoia wrote:

- Experience in dealing with confidential and private information (especially for billing/account support)



- experience not giving items in game to other gamers
- experience not leaking internal messages and memos

GM Homonoia wrote:

- Must be able to work days, evenings, nights and weekends
- Must be able to work methodically and with attention to detail


but only on NeX store items. Not in game bugs other than ones that affect the CQ

Lady Spank wrote:
According to a friend whom received a warning from a GM, killing a noob player in low sec is against the rules, so I assume this 'in depth knowledge' of the game involves knowing how to undock and operate a stargate Roll


how.... exactly are we supposed to figure that out? You can see how old the character is but when noobs can buy characters of any age....

Goons; infiltration at its best - first bob... now ccp itself. They dont realize you guys dot take this as "just a game". Bring it down guys, we're rooting for you.
Burseg Sardaukar
Free State Project
#26 - 2011-09-15 01:43:53 UTC
malaire wrote:
Ciar Meara wrote:

cencored

from Forum Rules:
"Immediate banning from the forum can result from any of the following: ... posts which discuss or illustrate illegal activity ..."


Uhh... illegal where? It's January 2013 and President Ron Paul got rid of those nonsense bans in the U.S.

Can't wait to dual box my Dust toon and EVE toon on the same machine!
Tear Anasarsy
Reverse Engineering LTD
#27 - 2011-09-15 12:34:16 UTC
Meryl SinGarda wrote:
I wouldn't want to be a GM.

Who here played Anarchy Online and took part in the ARK at some point in time? (volunteer GMs)

I did. It was cool, until you began to see all the stupid things players did and the infractions they get against themselves. Couldn't believe a lot of it.

Here you have a guy that exploited a few times, griefed even more times (which was against AOs rules) and had a tendency to verbally harass people. You get a petition from him and you have to pretend you don't know any of these things and act as if you really care about his issue.



Oh how I miss AO, wish they would finish the new engine already!
Sumos Tigerclaw
Native Freshfood
Minmatar Republic
#28 - 2011-09-15 18:46:20 UTC
GM Homonoia wrote:
Sofia Bellard wrote:
I was wondering what kind of knowledge does it take to become a Game Master for this gameQuestion


Here are the musts:
- Fluency in English
- Ability to relocate to Reykjavik, Atlanta, or Shanghai
- Must fit in with the culture at CCP and the customer support department
- Must be able to work days, evenings, nights and weekends
- Must be able to work methodically and with attention to detail

Highly desirable (and we really do not hire people that do not have at least some of these qualities):
- Previous customer support experience
- Very experienced player within EVE Online (for game related support)
- Experience in dealing with confidential and private information (especially for billing/account support)
- Experience in technical support and a deep knowledge of hardware/software (for technical support)
- Fluency in either German, Russian or Japanese
- Experience working in the games industry, especially for other MMOs

Our open positions can be found here: http://www.ccpgames.com/en/jobs?

At the moment we have no open positions for game masters, but we do tend to hire new game masters regularly.


You forgot to mention the non-refundable application fee to goonwaffe.
Zagam
Caldari Provisions
Caldari State
#29 - 2011-09-15 19:17:37 UTC
Meryl SinGarda wrote:
I wouldn't want to be a GM.

Who here played Anarchy Online and took part in the ARK at some point in time? (volunteer GMs)

I did. It was cool, until you began to see all the stupid things players did and the infractions they get against themselves. Couldn't believe a lot of it.

Here you have a guy that exploited a few times, griefed even more times (which was against AOs rules) and had a tendency to verbally harass people. You get a petition from him and you have to pretend you don't know any of these things and act as if you really care about his issue.



I was in ARK for a good year, and it was fun at times (especially the greetings, as you mentioned), but it also sucked. There were quite a few people who would lie about something just to get a freebie - and then get all kinds of bent out of shape because I said "no" as part of a script I had to do.

It was kinda sad, actually.

Of course, then Funcom basically broke AO when they tried to add another game on (Shadowlands), and it just went downhill from there.
Zagam
Caldari Provisions
Caldari State
#30 - 2011-09-15 19:18:22 UTC
Tear Anasarsy wrote:
Meryl SinGarda wrote:
I wouldn't want to be a GM.

Who here played Anarchy Online and took part in the ARK at some point in time? (volunteer GMs)

I did. It was cool, until you began to see all the stupid things players did and the infractions they get against themselves. Couldn't believe a lot of it.

Here you have a guy that exploited a few times, griefed even more times (which was against AOs rules) and had a tendency to verbally harass people. You get a petition from him and you have to pretend you don't know any of these things and act as if you really care about his issue.



Oh how I miss AO, wish they would finish the new engine already!


AO is still alive? How? And aren't they F2P now?
Meryl SinGarda
Belligerent Underpaid Tactical Team
#31 - 2011-09-15 19:58:00 UTC
Zagam wrote:
Tear Anasarsy wrote:
Meryl SinGarda wrote:
I wouldn't want to be a GM.

Who here played Anarchy Online and took part in the ARK at some point in time? (volunteer GMs)

I did. It was cool, until you began to see all the stupid things players did and the infractions they get against themselves. Couldn't believe a lot of it.

Here you have a guy that exploited a few times, griefed even more times (which was against AOs rules) and had a tendency to verbally harass people. You get a petition from him and you have to pretend you don't know any of these things and act as if you really care about his issue.



Oh how I miss AO, wish they would finish the new engine already!


AO is still alive? How? And aren't they F2P now?


They are F2P, but only for Notum Wars. You can upgrade to Shadowlands for 5 bucks a month or go all out and pay 15 bucks a month for the entire game.

They've added a whole slew of expansions, addons, an MT store, a few new systems and areas, but, as was mentioned, they're still working on the new engine and apparently have a very small team working on it. Doesn't help that the population is much tinier than it used to be.
Nyio
Federal Navy Academy
Gallente Federation
#32 - 2011-09-15 20:06:52 UTC
Meryl SinGarda wrote:
Zagam wrote:
Tear Anasarsy wrote:
Meryl SinGarda wrote:
I wouldn't want to be a GM.

Who here played Anarchy Online and took part in the ARK at some point in time? (volunteer GMs)

I did. It was cool, until you began to see all the stupid things players did and the infractions they get against themselves. Couldn't believe a lot of it.

Here you have a guy that exploited a few times, griefed even more times (which was against AOs rules) and had a tendency to verbally harass people. You get a petition from him and you have to pretend you don't know any of these things and act as if you really care about his issue.



Oh how I miss AO, wish they would finish the new engine already!


AO is still alive? How? And aren't they F2P now?


They are F2P, but only for Notum Wars. You can upgrade to Shadowlands for 5 bucks a month or go all out and pay 15 bucks a month for the entire game.

They've added a whole slew of expansions, addons, an MT store, a few new systems and areas, but, as was mentioned, they're still working on the new engine and apparently have a very small team working on it. Doesn't help that the population is much tinier than it used to be.


This is a bit offtopic for this thread but meh..

AO was/is a pretty cool game and it was sad to see the game decline.
I left once it was clear they had almost no devs still working on it, in favor of AOC.

One thing AO had that was very cool was the ability to set up those corp chatbots.
At one point I was all caught up in that and forgot to play, I had a few of the corp bots and were working on finishing a helpbot.

Fun times. Smile (Never made it past level 90 ish on any char.)

Golem • CCP In-Game Event 2011.11.23 • Nyio • Grenade?
Sofia Bellard
Doomheim
#33 - 2011-09-16 00:08:07 UTC
Please stay on topic.

Poor sad little pirates,  why you so mad?
Triggadex
Absolute Order
Absolute Honor
#34 - 2011-09-16 00:12:32 UTC
GM Homonoia wrote:
Sofia Bellard wrote:
I was wondering what kind of knowledge does it take to become a Game Master for this gameQuestion


Here are the musts:
- Fluency in English
- Ability to relocate to Reykjavik, Atlanta, or Shanghai
- Must fit in with the culture at CCP and the customer support department
- Must be able to work days, evenings, nights and weekends
- Must be able to work methodically and with attention to detail

Highly desirable (and we really do not hire people that do not have at least some of these qualities):
- Previous customer support experience
- Very experienced player within EVE Online (for game related support)
- Experience in dealing with confidential and private information (especially for billing/account support)
- Experience in technical support and a deep knowledge of hardware/software (for technical support)
- Fluency in either German, Russian or Japanese
- Experience working in the games industry, especially for other MMOs

Our open positions can be found here: http://www.ccpgames.com/en/jobs?

At the moment we have no open positions for game masters, but we do tend to hire new game masters regularly.


Funny, i have all but one.

CCP Guard's Day | Wake up --- Make Coffee --- Read and Reply on forums for 7 hrs --- Have meeting --- Sleep on couch in Office
The Apostle
Doomheim
#35 - 2011-09-16 00:25:47 UTC
Quote:
At the moment we have no open positions for game masters, but we do tend to hire new game masters regularly.


Hmmm. Is it because of this type of crap you guys have to deal with?

Quote:
Incompetence
Inability to read
Inability to responde in a decent time frame or with anything other than copy and paste


Quote:
so does this include saying "our logs show nothing" and glossing over petitions that then end up having to be escalated at customer's request to a senior gm in order to get the petition actually read correctly?


Just shutup already.

[i]Take an aspirin. If pain persists consult your local priest. WTB: An Austrian kangaroo![/i]
nahtoh
Vega Farscape
#36 - 2011-09-16 00:31:50 UTC
grazer gin wrote:
Incompetence
Inability to read
Inability to responde in a decent time frame or with anything other than copy and paste




Well thts the players end sorted but what about the GMs?

And you missed the total and utter inablity to understand you fecked something up all by yourself...

Yeah I work in tech support...
Mr M
Sebiestor Tribe
#37 - 2011-09-16 00:44:54 UTC
Tear Anasarsy wrote:
Just a shame the GF wont move :(

Have you seen the Icelandic chicks? Just saying.

Share your experience

Write for the EVE Tribune

www.eve-tribune.com
Jenshae Chiroptera
#38 - 2011-09-16 01:19:15 UTC
Meryl SinGarda wrote:
Nyio wrote:
Meryl SinGarda wrote:
I wouldn't want to be a GM.

Who here played Anarchy Online and took part in the ARK at some point in time? (volunteer GMs)

I did. It was cool, until you began to see all the stupid things players did and the infractions they get against themselves. Couldn't believe a lot of it.

Here you have a guy that exploited a few times, griefed even more times (which was against AOs rules) and had a tendency to verbally harass people. You get a petition from him and you have to pretend you don't know any of these things and act as if you really care about his issue.



I bet it was you that got me killed once on noob island, when you suddenly appeared infront of me with a "Greetings!". Lol


lol! The greetings were the fun part. Most of the time, people were just happy to have someone to talk to that knew what they were doing.


I was quickly ostracised.

Chaotic Neutral does not work well in Lawful "Good" environment.


I have helped far more people as a president of an org that I would ever have done as an ARK.
First off, I can tell them specific things about how to play better, not just general guide lines.
I can link people to various third party sites.
I can give them items and credits to get along their way.
I can be a friend and a contact.
I can let them join a group want to support them further (one of our main goals)

So forth and so on. ARK was pretty hollow with a lot of rules and a lot of brown nosing. Half the people there were there for the wrong reasons. The only time that they are needed is for technical issues. Even things like harassment and other social issues can usually be dealt with by the players if they really wanted to do that.
As a programmer, I probably would have dealt with those technical issues a whole lot better than constantly escalating them to the overworked staff.

CCP - Building ant hills and magnifying glasses for fat kids

Not even once

EVE is becoming shallow and puerile; it will satisfy neither the veteran nor the "WoW" type crowd in the transition.
Carcosa Hali
Perkone
Caldari State
#39 - 2011-09-16 02:22:09 UTC

Clearly, you need iron skin... and an ability to forgive dumbasses for their histrionics...


I had neither the last time I decided to GM.. ended up getting run out of a fairly nice game by a player who targeted me specifically... Just learn to roll with it. =)


Good Luck.
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