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UNSCHEDULED DOWNTIME EXTENSION - 2016/02/29

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Jack Maw
State War Academy
Caldari State
#381 - 2016-03-01 00:22:32 UTC
Now when you say 'monitoring' do you mean just looking, because otherwise get your god damn hand off that button. Really, again?
Aviola von Yodalgut
Doomheim
#382 - 2016-03-01 00:23:47 UTC
SWJesus wrote:
ButtFungus wrote:
EULA (Remember thing you agree to in order to play) Section 11

"There is no warranty against interference with your enjoyment of the Game. CCP does not warrant that the operation of the System or your access to the System, or that your use of the Software, will be uninterrupted or error-free

You agree to take bad with good when you agree to play. CCP owe you nothing when unscheduled downtime or crash happens.


THE EULA of microfail also contains lot of bullshit,
a lot of european corts have already eaten all these bullshit fineprints sir.
CCP can write what they want all day, in the end they selling a Service for
Real live cash in a real live market inviroment that is ruels by LAWS.
Reasonable downtimes can be argued with,
* u see what i did there REASONABLE* 3 times a day and 6 tiems of the corse of a weekend
is shure not REASONABLE.
I want compensation, and i can fully understand other ppl wanting to.
i can make ppl sing "EULA" agreeing to hand me theyr soul, will it be legal binding, AHAHA fock no.


I don't see anything unreasonable about what they've been doing to fix it.

These days some people just want compensation for everything. Don't remember in the old days getting anything for downtime during updates. Often they took awhile too and sometimes afterwards you still couldn't play as the update wouldn't work with one of your drivers.
Bloodbray
Caldari Provisions
Caldari State
#383 - 2016-03-01 00:25:47 UTC
Dear Developer

Our Developer who art in the ccp headquarter, Hallowed be Thy name. Thy client come. Thy will be done on client, as it is on server. Give us today our daily downtime. And forgive us our ganks. As we forgive those who gank against us. And lead us not into gate camps, But deliver us from errors. For Thine is the sourcecode, The power and the glory, Forever, Ccp
Kurughan Dallocort
The Scope
Gallente Federation
#384 - 2016-03-01 00:35:43 UTC
A simple notification would spare those people at CCP and the player base a LOT of frustration.

Just imagine the periodically recurring shitstorm after days like this from the perspective of CCP. How much work comes at them, looking through all these tickets, how much money they lose to frustrated people, be it as unreasonable as it may be.

Again a big chance wasted to highlght the bonds between players and gamemakers.

Why not ask people" Yo! We need some Load on the System to see if everything works. Would you be part of that? We´d greatly appreciate it! Oh, and by the way, dont get in situations you cant afford to loose control of."

I know, i know, you learn by pain. But this goes in both directions.

The players learn to "not play on patch day", but what does CCP learn? From a cynical point of view i´d say: "1.Throw them into unfinished business 2. Let them test and pay for testing. 3.??????? (Success--Fail? 4. Doesent matter. 5. PROFIT!!

Learning would be to integrate people in the process and be open. It is that simple. Take a day for big changes, grant access to a limited number of players and let them go about their business, when everything is done, everybody gets a cookie and all sides are happy.
Drizzd
Opera Gomera Liquidate 03
#385 - 2016-03-01 00:42:27 UTC  |  Edited by: Drizzd
ButtFungus wrote:
EULA (Remember thing you agree to in order to play) Section 11

"There is no warranty against interference with your enjoyment of the Game. CCP does not warrant that the operation of the System or your access to the System, or that your use of the Software, will be uninterrupted or error-free

You agree to take bad with good when you agree to play. CCP owe you nothing when unscheduled downtime or crash happens.



if you believe that ... LOLOL


we are paying customers and thus have rights .. Right of working service and so on ...

And by the way CCP Phantom ...

please make sure that your "Replacement Port" #3724 is working again .. I had to rewrite about 24 prefs.ini files to switch back to 26000 to log in again ... after tedious hours of waiting and trying everything else
Ruskarn Andedare
Lion Investments
#386 - 2016-03-01 00:44:16 UTC
Ruppster Rotineque wrote:
Still getting the port 3724 error when trying to use the old launcher. CCP, is this going to be looked at some time later on or is the old launcher DOA from now on?

I have the opposite- new launcher won't let me in but eve.exe works fine (run repair first just in case)
Brel Marcus
Ruddy.Inc
#387 - 2016-03-01 00:50:45 UTC
All this rage and angst.

Given it was Monday, you could have all been chilling to the Bob Ross stream rather than venting your spleen on here.

Keep those devs fueled with caffeine and pizza.
Nafensoriel
Brutor Tribe
Minmatar Republic
#388 - 2016-03-01 01:06:10 UTC
Ok.. For those who think today requires they get something for their money..

You pay 15 bucks a month(tops) for EVE per account.
One day is 50 cents. (30daysx24hrs)

When someone f*cks up your starbucks order you have more grounds to complain than losing one day of EVE by your very own logic.
ButtFungus
SOONWAFFE
#389 - 2016-03-01 01:14:22 UTC
Drizzd wrote:
ButtFungus wrote:
EULA (Remember thing you agree to in order to play) Section 11

"There is no warranty against interference with your enjoyment of the Game. CCP does not warrant that the operation of the System or your access to the System, or that your use of the Software, will be uninterrupted or error-free

You agree to take bad with good when you agree to play. CCP owe you nothing when unscheduled downtime or crash happens.



if you believe that ... LOLOL


we are paying customers and thus have rights .. Right of working service and so on ...



Failures happen. Your phone goes down because the telecom company has issues, you get no refund for unavailable phone. Your cable goes down because cable has issues, you do not get a refund for unavailable cable. Your internet goes down because isp issues, you get no refund for unavailable internet. Eve goes down because of CCP issues, you get no refund for unavailable Eve. Think different then get a lawyer and take CCP to court. Good luck with that.
Bunny Ellecon
Suo-SHEE Browncoats
#390 - 2016-03-01 01:18:07 UTC
I think the (base) problem is still there, going to assume some kind of synchronization problem.

Using the launcher, have 3 accounts. If I log off one, then try to log back on it says I can't....because it can't copy files while the client is in use.

Logging out of all the clients solves the problem, but that's just plain annoying.
DrugsDen
Asylum Misfits
Brave Collective
#391 - 2016-03-01 01:18:13 UTC
Still not working thats 16 hours now ffs
ButtFungus
SOONWAFFE
#392 - 2016-03-01 01:19:52 UTC
Nafensoriel wrote:
Ok.. For those who think today requires they get something for their money..

You pay 15 bucks a month(tops) for EVE per account.
One day is 50 cents. (30daysx24hrs)



Love this! Perhaps one of our Lawyer players can file a class action lawsuit on behalf of all players who lost Eve time! We all lost 1/4 day of service, so sue CCP for 12.5 cents times number of active accounts plus legal fees and court costs. With 4 accounts I would get 50 cents, which would buy me a can of pop at work vending machine!

Free Pop for no Eve... Please some lawyer take this case!!!@!
Bunny Ellecon
Suo-SHEE Browncoats
#393 - 2016-03-01 01:24:23 UTC  |  Edited by: Bunny Ellecon
The Launcher just isn't working right. I'm going to bet a ton of ISK that there will be further downtimes, probably until all the ops and devs get to work in the AM.
Bunny Ellecon
Suo-SHEE Browncoats
#394 - 2016-03-01 01:26:15 UTC  |  Edited by: Bunny Ellecon
Nafensoriel wrote:
Ok.. For those who think today requires they get something for their money..

You pay 15 bucks a month(tops) for EVE per account.
One day is 50 cents. (30daysx24hrs)

When someone f*cks up your starbucks order you have more grounds to complain than losing one day of EVE by your very own logic.



Here's another way of looking at it. If you can make 1 bill ISK a day, but couldn't play all day....you lost a PLEX.

Now compare the cost of a PLEX to a cup of coffee (please don't go to Starbucks, you're paying a fortune for flavored sugar water).
Shala Raan
Abyss Tracker Holding
#395 - 2016-03-01 01:34:36 UTC
Thanks for bringing TQ back online <3

(つ☯ᗜ☯)つ TRILLIONAIRE.PRO
Nafensoriel
Brutor Tribe
Minmatar Republic
#396 - 2016-03-01 01:35:54 UTC
Actually you cant use that method of logic. Legally your only grounds of complaint against CCP is right of access. You pay them for right of access to the EVE gameworld servers. Failure for CCP to provide access beyond the limits of their EULA(which btw they haven't failed in providing access) is your only ground for complaint when the server isnt up.

A plex cannot be converted to cash legally thus remains with zero currency value. An item with zero real world currency value has no value. Additionally earning 1b isk for a plex is gameplay. CCP satisfied an obligation to acquiring that plex by providing a gameworld where it is possible.

In short people. 6hrs. 12.5 cents USD. At best you could challenge 1 full day of lost service or 50 cents USD.
Please.. sue CCP for 50 cents. Even class action. A mentally ******** legal team would destroy you and charge YOU for their legal fees.
Bunny Ellecon
Suo-SHEE Browncoats
#397 - 2016-03-01 01:41:37 UTC  |  Edited by: Bunny Ellecon
Nafensoriel wrote:


A plex cannot be converted to cash legally thus remains with zero currency value. An item with zero real world currency value has no value. Additionally earning 1b isk for a plex is gameplay. CCP satisfied an obligation to acquiring that plex by providing a gameworld where it is possible..



This would be a good point, if CCP didn't put a cash value/game time on a plex.


Lemme make this simple for you, if I play well enough to make enough ISK...I can buy a PLEX. The PLEX allows me to continue playing without having to pay real $$$.


So there's a currency value there...if you see it or if you don't. If I can't play, I can't make IS (sorta). If I can't make ISK I can't buy a PLEX. If I can't buy a PLEX with ISK, then I have to spend IRL $$$ to buy it.

Not sure how you're blind to this...
Syri Taneka
NOVA-CAINE
#398 - 2016-03-01 01:41:52 UTC
I got lucky. My client stopped accepting inputs BEFORE I went into a battle which would have killed me if I'd DC'd in the middle of it.

Of course, it also means a hostile NOmen didn't get to die.

*shrugs*
Nafensoriel
Brutor Tribe
Minmatar Republic
#399 - 2016-03-01 01:45:36 UTC
Second post to explain why CCP has not failed to provide right of access or "acceptable uptime"

You. the customer/client, have accepted 30min daily 7 days a week or 3hrs 30min or 15hrs Monthly or 7.5 Days Yearly.
Losing 6hrs does not appreciably increase the amount of time CCP cannot provide access to their game world. Thus it cannot be construed as a violation of their side of the EULA agreement. For CCP to violate "uptime" claims you would have to see 30-50% more downtime consistently and regularly generally due to neglect or lack of proper maintenance or professional oversight.

CCP has provided professional oversight.
CCP has provided regular consistent maintenance
CCP has provided regular QOL and Technology related upgrades to their service.
CCP stands in good faith while recovering assets lost within their game world due to their own fault.
CCP stands in good faith by regularly(see start of post and twitter) updating customers/clients during unexpected issues.

In short.. Please again.. sue or legally file against CCP. It would be popcorn worthy and hilarious. CCP has done better than many many other companies in regards to uptime and customer support.
Flyint Reverente
Perkone
Caldari State
#400 - 2016-03-01 01:54:34 UTC
meh, must be nice to have it working. Plenty of us out here are still hung in never never land.