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Issues, Workarounds & Localization

 
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Vidoe Driver Crash and PC restarts

First post
Author
Jang Ezhdeha
The Northerners
Pandemic Horde
#1 - 2016-02-16 20:46:58 UTC
I've been having an issue since the last patch update. It first started with driver crash and restore and then escalated to PC reboots with no BSOD and no "windows shutdown unexpectedly" messages upon startup. I uninstalled EVE and reinstalled it and got no more driver crash reports but my system still reboots only while playing EVE. Stress test of the CPU and GPU don't have any effect. Heat is also not an Issue with my system. Since the Issue began I have tried the following:

Updated Graphics drivers
Updated the BIOS
Reinstalled EVE
Re-imaged my machine and reinstalled everything thinking I had a corrupt file of some sort.
Turned off Automatic restart after updates in windows.
Turned off automatic restart in windows

It seems to be the same Issues the people with AMD cards were having except I have Nvidia graphics card. My system is as follows:

Windows 10 Professional x64
Intel i7 5930K 6Core @3.5GHz
32GB RAM
ASRock x99 Professional (latest BIOS update)
EVGA GTX 780 (361.91 Drivers)
Samsung XP941 M.2 256GB SSD

In the past I could run 3 clients with minimal issues and 2 clients with no issues at all. Now I cant even run one client with out crashing.
Crosi Wesdo
War and Order
#2 - 2016-02-17 01:04:08 UTC
I had driver resets, and what i thought to be unrelated PC resets.

CCP told me to turn off GPU particles and trails. Since i rebuilt my PC the PC resets have stopped, and since i turned off GPU partles and trails my graphics driver no longer resets.

Graphics are crap tho :p
Jang Ezhdeha
The Northerners
Pandemic Horde
#3 - 2016-02-17 11:54:52 UTC
Crosi Wesdo wrote:
I had driver resets, and what i thought to be unrelated PC resets.

CCP told me to turn off GPU particles and trails. Since i rebuilt my PC the PC resets have stopped, and since i turned off GPU partles and trails my graphics driver no longer resets.

Graphics are crap tho :p



Since the post I have done the same as was suggested to you as well as running the client in DX9 with limited success. I played for about an hour afterwards with a single client and began running an anomaly with no issue but when I logged in a second account and warped to the site I got a screen freeze and multiple driver crashes until I logged out the second account.
CCP Darwin
C C P
C C P Alliance
#4 - 2016-02-17 12:41:48 UTC
Can you submit a bug report using the in-game bug reporting tool? Hit F12 and use the "Report Bug" button.

Reporting a bug from in-game will give us information about your system that can help us reproduce the issue if possible.

CCP Darwin  •  Senior Software Engineer, Art & Graphics, EVE Online  •  @mark_wilkins

Crosi Wesdo
War and Order
#5 - 2016-05-10 19:26:50 UTC  |  Edited by: Crosi Wesdo
Ive been on the potato settings i put above since then and its been perfectly fine.

I thought id go back to windows 10, and having installed it, worked well for a couple of days with full settings, then just did some FW missions (which is what generally triggered problems before) and had a huge graphics issue again.

I never got the driver reset dialogue, system was running in the background as i could here the sound, and one screen had come back but was mostly frozen, while the other screen came back and was covered in gibberish sprites. I couldnt wait for the error message, and the computer was not responding to CTRL+ALT+DEL or CTRL+SHIFT+ESC, so i had to just reset so my toons were not just sat in a mission with hostiles in the system.

I was told by a GM that other people were having driver issues at the time, just wondered if those were resolved before i start poking around for other problems?
Gizan
Deep Core Mining Inc.
Caldari State
#6 - 2016-05-22 10:29:52 UTC
have the same issues with pixels in space, screen freezing, and BSOD with Video schedule error. ive messed arround with different video drivers, but im currently running the only stable.
Merdian Nox
Blackout Brigade
Test Alliance Please Ignore
#7 - 2016-05-24 18:10:04 UTC
Same problem here, the reboot happens mostly when one of my characters is docked.
no overheat, no psu problem and this only happens when playing eve online... ps interval one chosen to supress fps but without succes :(