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Issues, Workarounds & Localization

 
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Socket Closed - Launcher only

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ISD Max Trix
ISD Community Communications Liaisons
ISD Alliance
#101 - 2016-02-16 15:32:05 UTC
Quote:
10. Posting of private CCP communication is prohibited.

The posting of private communication between the Game Masters, EVE Team members, Moderators, Administrators of the forums and forum users is prohibited. CCP respect the right of our players to privacy and as such you are not permitted to publicize private correspondence (including support ticket responses and emails) received from any member of CCP staff.


I have removed a post for the above reason.

ISD Max Trix

Lieutenant

Community Communication Liaisons (CCLs)

Interstellar Services Department

I do not respond to EVE mails about forum moderation.
pajedas
Doomheim
#102 - 2016-02-16 16:16:09 UTC
ISD Max Trix wrote:
Quote:
10. Posting of private CCP communication is prohibited.

The posting of private communication between the Game Masters, EVE Team members, Moderators, Administrators of the forums and forum users is prohibited. CCP respect the right of our players to privacy and as such you are not permitted to publicize private correspondence (including support ticket responses and emails) received from any member of CCP staff.


I have removed a post for the above reason.

We want this fixed!

You guys take the time to censor the forums but not fix the problem...

🐇
Ansharah Opium
The Opium Sisters
#103 - 2016-02-16 16:27:05 UTC
Anyone else still having this problem?
pajedas
Doomheim
#104 - 2016-02-16 16:34:45 UTC
Ansharah Opium wrote:
Anyone else still having this problem?

I spoke with about a dozen people online last night that were.

I signed in today for about 15 minutes before, "The Socket Closed".

🐇
Luukje
The Vendetta Mercenaries
Vendetta Mercenary Group
#105 - 2016-02-16 17:17:22 UTC
have had 9 socket closures today, always 1-2 at a time, never all my accounts at once. get this fixed, it's getting ridiculous.
3ulldog
GOODBYE EVE THANKS FOR THE FISH
#106 - 2016-02-16 18:43:23 UTC
ISD Max Trix wrote:
Quote:
10. Posting of private CCP communication is prohibited.

The posting of private communication between the Game Masters, EVE Team members, Moderators, Administrators of the forums and forum users is prohibited. CCP respect the right of our players to privacy and as such you are not permitted to publicize private correspondence (including support ticket responses and emails) received from any member of CCP staff.


I have removed a post for the above reason.


I posted it because for the first time someone has acknowledged that there may be a problem.
Removing it shows that you do not really care about your customers problems and you have gone back to putting your head in the sand.
Stig Anderson
KarmaFleet University
#107 - 2016-02-17 10:06:53 UTC
Same here. At least every couple hours. Sometimes just one character and sometimes all.
Luukje
The Vendetta Mercenaries
Vendetta Mercenary Group
#108 - 2016-02-17 15:00:04 UTC
Had around 20 socket closures yesterday, been on for an hour and have had 3 already today.
Guess i'll keep putting in support tickets for every DC until devs get on this..
Ansharah Opium
The Opium Sisters
#109 - 2016-02-17 16:24:36 UTC
I have many accounts. This time, my boosters socket closed........then systematically, another accounts socket closed, then several stayed online....as if being deliberately targeted.

Would would cause one or two to be closed? The most important ones, but the rest stay online?

Being deliberately targeted.
Penisman
Native Freshfood
Minmatar Republic
#110 - 2016-02-17 18:06:47 UTC
Still happening
Luukje
The Vendetta Mercenaries
Vendetta Mercenary Group
#111 - 2016-02-17 18:33:17 UTC
9 today and counting...
Jake Benji
University of Caille
Gallente Federation
#112 - 2016-02-17 19:55:02 UTC
Would like to add my concern into this thread.

ISP is Virgin Media

At least 1 socket close per night, have yet to lose anything from this issue.
Luukje
The Vendetta Mercenaries
Vendetta Mercenary Group
#113 - 2016-02-17 22:12:53 UTC
ended today on 15 disconnects Ugh
3ulldog
GOODBYE EVE THANKS FOR THE FISH
#114 - 2016-02-17 23:26:02 UTC
Keep on putting in petitions and bug reports.
If you know others who have been having the same problem , point them to this forum, get them to post and to also put in a petition.
After talking to a Senior GM about this problem it seems our posts have been spotted and they are looking into it.
The more players posting the more serious it gets and will hopefully be pushed up near the front of the bug to fix report.
Pesadel0
Sebiestor Tribe
Minmatar Republic
#115 - 2016-02-18 10:52:40 UTC
I'am getting this error on some accounts randomly , it is a old error sometimes it just happens dunno the origin but iam going to try the suggestions that people put here just in case.
Ansharah Opium
The Opium Sisters
#116 - 2016-02-18 14:37:30 UTC
If you want this game to die, keep on ignoring this problem.
Insidious
Imperial Academy
Amarr Empire
#117 - 2016-02-18 17:05:35 UTC  |  Edited by: Insidious
i agree


isp virgin media disco every day (confirmed 2 days ago, monitoring for like 2-3 months)
vpn astrill (fdcservers.net) no disco Super reliable.


wierd that, but this openvpn is fairly good and cheap, but doesnt come with stealthvpn unless i pay top dolla, so that means some sites, services etc dont like vpns

awkward really
Eddie Echerie
EVE University
Ivy League
#118 - 2016-02-19 18:29:55 UTC  |  Edited by: Eddie Echerie
I get this problem too, I get the "Socket Closed" error sporadically, with anywhere from 5 minutes between each one to 2 hours. I've been in touch with my ISP, they've sent a couple of technicians, 5 new routers, and a specialist but can't seem to fix it. I kept a manual log for 2 days, then compared that with my routers log and didn't find anything there either. I counted 27 disconnects in a single day, making this game literally unplayable (doesn't stop me from trying though).
EDIT: Added logs
Loglite log
Eve log
Uncle Dunk
Native Freshfood
Minmatar Republic
#119 - 2016-02-19 19:10:18 UTC  |  Edited by: Uncle Dunk
Ok, I don't know anything at all about networking, but:

I did Windows key + R typed: services.msc
Net.TCP Port Sharing, set to automatic and enabled it.

Rebooted.

Have not had socket closed since, but I will probably report back here in 15 minutes saying this does nothing. Or someone will say why this is useless.

The only thing I know is EVE uses a tcp port, so I simply looked in services to find anything with TCP in it and flipped the switch.
Gun Lighter
iu0roewfiop
#120 - 2016-02-19 19:14:13 UTC
ccp fix this disconnect bullshit plox