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Interface lag -- killing my EVE experience

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Author
Jeven HouseBenyo
Vanity Thy Name Is
#21 - 2015-10-15 01:33:46 UTC
Add another to the lag/freeze list to see it happen.

I get that the ingame browser is looking at a possible removal. Would it be too much to ask that it work correctly until it's demise? Loading is causes the same obvious freeze/hesitation windows such as Regional Market, Fitting, Industry, etc. have now. As an extra negative, it Might load the page 1/3 of the time. The other 2/3 it's pondering it's fingernails with white blank view in my face. There went many of the saved sites I use regularly to try to keep myself sort of out of trouble with my random 'hey I wanna do that!' play-style.

This freezing up UI and breaking ingame browser is raining all over my EveLife experience parade currently.

>Jeven

Minny boat flyer, unofficial squeaky wheel.

'Game Ethics and Morality Monitor' I remember promises.

Snark at 11-24/7/365.25. Overshare? Yup.

Yes it's my fault. And if you don't staap it I'll do it again. ;-P

No you can't has my stuffs OR my SPs.

Miles Hadah
Tillistrian Enterprises
#22 - 2016-01-10 19:37:06 UTC
This issue was completely ignored?
Gizan
Deep Core Mining Inc.
Caldari State
#23 - 2016-01-11 10:03:24 UTC  |  Edited by: Gizan
Brand new rig, new fresh install
UI lag all the time...
Infinite warp tunnel on jump

Clearing cache, new install of eve and no effect.


I7-6700k
Gigabyte z170x-Gaming3
64 gigs Crucial ballistix ddr 2400
2x ocz trion 100 240 gigs SSD's
2x GTi 980 Ti
Windows 10 (ugg)
Classic shell
Verizon Fios 100/80
Reaver Glitterstim
The Scope
Gallente Federation
#24 - 2016-01-11 16:49:39 UTC
Miles Hadah wrote:
This issue was completely ignored?

I still haven't submitted the bug report CCP Habakuk asked me to submit, and the reason is that on my latest rig I haven't been getting that interface lag I was getting before, at least not as often. Strange that it suddenly subsided when I finally complain about it, but it is still happening on my brother's rig so maybe I'll eventually submit one from his.

I hope you guys are submitting bug reports as well! Refer to post #5 for instructions.

FT Diomedes: "Reaver, sometimes I wonder what you are thinking when you sit down to post."

Frostys Virpio: "We have to give it to him that he does put more effort than the vast majority in his idea but damn does it sometime come out of nowhere."

Enabran' Tain
Viziam
Amarr Empire
#25 - 2016-01-11 18:40:12 UTC
Less graphics improvements, more content. Too much graph is degrading game play performance.
Yume Mei
Khanid Dynamics
#26 - 2016-01-13 01:17:48 UTC
I recently came back and the market lag is so bad now, I thought I was in Jita.

I was not in Jita.Cry
Ynot Eyob
Nisroc Angels
The Obsidian Front - Reborn
#27 - 2016-01-13 13:18:10 UTC
There is no doubt that the game the past year have become alot more demanding on your client.

My Alienware use to be able to run 3 clients smooth like december 2014, now i cant even run two clients smooth with reduced gfx. And this is despite a pure reinstall of OS and software, and updated drivers.

So some changes have deffeltly made the performance of the game alot more demanding. If its gfx, cpu or hd i dont know, that much i havnt looked into it.

Nisroc - Angel of Freedom Nisroc is known as "The Great Eagle".

Dominous Nolen
The Graduates
The Initiative.
#28 - 2016-01-13 16:14:12 UTC
Same issue here - If I open the market after a fresh launch of the client or click on any item in the neocom there is a few seconds of lag while the game decides how to open a window..

This issue has been occurring for months (I want to say pre-Paralyx patch) but I've just learnt to deal with it.

Will submit a bug report next time I'm in game and it occurs. Hopefully it gets attached and doesn't sit in idle like a few of the reports open under my characters.

@dominousnolen

"Fly dangerously, Fly safe, Fly whatever, just keep Flying." - Lee Blackwood

Gizan
Deep Core Mining Inc.
Caldari State
#29 - 2016-01-13 20:13:24 UTC
The one im currently hating the most, is the fitting windows. i dont know how many times i have to press the button, or hotkey, and wait the 5-7 seconds for it to open. you cant say "it takes a while to load fits" because it only takes a 1/2 second to switch to a new ship's fit with the window already open.
Reaver Glitterstim
The Scope
Gallente Federation
#30 - 2016-01-14 01:44:59 UTC
Gizan wrote:
The one im currently hating the most, is the fitting windows. i dont know how many times i have to press the button, or hotkey, and wait the 5-7 seconds for it to open. you cant say "it takes a while to load fits" because it only takes a 1/2 second to switch to a new ship's fit with the window already open.

Yes, I have been experiencing this as well. Opening the market, or the fitting window, or the character sheet sometimes incurs a delay of several seconds. This suddenly started happening a few months ago and I have not changed my hardware at all.

FT Diomedes: "Reaver, sometimes I wonder what you are thinking when you sit down to post."

Frostys Virpio: "We have to give it to him that he does put more effort than the vast majority in his idea but damn does it sometime come out of nowhere."

Zylnarius
Caldari Black Guard
#31 - 2016-02-14 21:21:26 UTC  |  Edited by: Zylnarius
Zylnarius wrote:
I was wondering if it was coming from me, but after mutliple check of my ssd, oc my computer etc, checked all my drivers (with visual C++, dx etc)

My config : 3570K with a Z77 mb, 660Ti

I need to clear the cache and make a clean instal but I want to share my experience now that I see Im not alone...
edit : cash cleared, still lag, but yeah, its maybe my hardware, i've sometimes some lag in windows, but others games run fine...
Last time I've played, in fleet, big fight, lot of wrecks and drones on the field, with memory setting, even with no brackets my fps dropped to 5*, it was literraly unplayable, I've also noticied some lag in market browser and when I get out of station, my screen stay black sometimes for 10 sec, specially in Jita...
*Btw, the fps drop were worst when I put graphicals settings in memory, in quality setting, it was a little bit better in drop, but still, very low fps...

Sry for my english, ill update if I make progress...

PS : My game run smoothly at 120 fps most of the times, but sometime, very bad fps drop

psĀ²: Im on an old WIN 7 64Bit instal, maybe need a format round or upgrade to win 10? :p


Btw my issue are still not resolved after a fresh new install, when I do fleet fight in pvp its litteraly unplayable, im under 1fps, i dont know if its my hardware or something else, but i had reduced all settings to low, no bracket etc... proc and ram are not at more than 35%....
Reaver Glitterstim
The Scope
Gallente Federation
#32 - 2016-02-15 00:44:13 UTC  |  Edited by: Reaver Glitterstim
Zylnarius wrote:
Btw my issue are still not resolved after a fresh new install, when I do fleet fight in pvp its litteraly unplayable, im under 1fps, i dont know if its my hardware or something else, but i had reduced all settings to low, no bracket etc... proc and ram are not at more than 35%....

Does your processor have at least 2 cores, and are you running a 64-bit version of Windows 7 or later?
If either of those are a no, then that could be part of the problem. If they are both yes, then you might just need to get the most up to date drivers, or possibly a more esoteric set of custom drivers that are not the standard. Sometimes the standard drivers aren't the best for games.

FT Diomedes: "Reaver, sometimes I wonder what you are thinking when you sit down to post."

Frostys Virpio: "We have to give it to him that he does put more effort than the vast majority in his idea but damn does it sometime come out of nowhere."

Zylnarius
Caldari Black Guard
#33 - 2016-02-15 11:07:47 UTC
Thx for your help, yes my processor is a 4 core I5 3570K, windows 7 64bit, and drivers are up to date.
I dont know wich drivers are the most optimised for eve, I've filled a bug report in game so maybe a Gm could help me..
Reaver Glitterstim
The Scope
Gallente Federation
#34 - 2016-02-15 17:22:57 UTC  |  Edited by: Reaver Glitterstim
Zylnarius wrote:
Thx for your help, yes my processor is a 4 core I5 3570K, windows 7 64bit, and drivers are up to date.

I thought of two more possibilities.

What's your video card and vram, and what size of fleet fight are we talking? Any time dilation?
Also open task manager while running EVE and check the resources tab to verify that EVE is using all 4 cores.
It can probably run on just one core though, what you experience actually sounds more like a video card issue, especially since you've already told me you aren't running EVE on a fossil.

FT Diomedes: "Reaver, sometimes I wonder what you are thinking when you sit down to post."

Frostys Virpio: "We have to give it to him that he does put more effort than the vast majority in his idea but damn does it sometime come out of nowhere."

Zylnarius
Caldari Black Guard
#35 - 2016-02-15 22:38:32 UTC  |  Edited by: Zylnarius
https://zkillboard.com/br/69855/ here's the battle report, 170 vs 150
Yes I think we had something like 30% tidi, not much more...
My vcard is a gtx660ti with 2gb of vram, I run other game smoothly and with relatively high graphicals settings...
And Eve is installed on a ssd.

and yeah i think it run on the 4 core http://prntscr.com/a3ruk6
Reaver Glitterstim
The Scope
Gallente Federation
#36 - 2016-02-16 06:59:07 UTC
Well all your hardware seems to be good for running EVE, but your processor cost for running EVE seems pretty high for what you're running it on. I would indeed seek help from techie friends/GMs/help sites to see if you can pinpoint the problem. You shouldn't have to run EVE on low settings.



Response from my computer savvy brother:

These are guesses based on what you showed, but I would expect your machine to preform better then that.

1. netsvc is using a lot of CPU in the screencap. Is that normal? You don't show your system RAM usage but Win 7 has a bug on a lot of Win 7 machines involving the WUAUSERV process. try disabling it in the task manager services tab, especially if you have less the 4g of system RAM.

2. You can always try an older driver but if you've been updating them regularly and this isn't new then that's not the issue.

3. if you have less then 2g of system RAM (or even less then 3) that would create a serious bottleneck.

FT Diomedes: "Reaver, sometimes I wonder what you are thinking when you sit down to post."

Frostys Virpio: "We have to give it to him that he does put more effort than the vast majority in his idea but damn does it sometime come out of nowhere."

Ugo Mnoguron
Un4seen Development
Goonswarm Federation
#37 - 2016-02-16 13:13:06 UTC
Yes. I have the same issue. It happens and escalates if I have the market window open. On a side note, when I try on searching for an item in my assets and set it as destination, it resets (the items disappear and something else, almost random shows up in the assets search window) and the lag multiplies.
Also, it keeps deteriorating by just jumping 8 gates, to the point that jump effects won't show anymore. The ship just pops up in a system.

I will try clearing stuff, but as others have mentioned, this may not work.

Will keep posting.
Reaver Glitterstim
The Scope
Gallente Federation
#38 - 2016-02-16 17:24:38 UTC
Ugo Mnoguron wrote:
Yes. I have the same issue. It happens and escalates if I have the market window open. On a side note, when I try on searching for an item in my assets and set it as destination, it resets (the items disappear and something else, almost random shows up in the assets search window) and the lag multiplies.
Also, it keeps deteriorating by just jumping 8 gates, to the point that jump effects won't show anymore. The ship just pops up in a system.

I will try clearing stuff, but as others have mentioned, this may not work.

Will keep posting.

I think you might need to post your computer rig stats as well. Can you also provide more detail as to your specific issue? What do you mean by "it keeps deteriorating" when you jump to new systems?

Is your video card or hard drive overheating perhaps? Is your cache full? You can check your cache in the task manager (with Windows). It'll say physical memory and give you a percentage used.

FT Diomedes: "Reaver, sometimes I wonder what you are thinking when you sit down to post."

Frostys Virpio: "We have to give it to him that he does put more effort than the vast majority in his idea but damn does it sometime come out of nowhere."

Zylnarius
Caldari Black Guard
#39 - 2016-02-16 20:01:37 UTC  |  Edited by: Zylnarius
http://prntscr.com/a454ny Here's a screen on today fight, I was between 10 and 1fps all the time...
There's also graphical cpu and mermory usage on the right...

btw: Its the same when i desactivate all brackts, put all graphical and effect onminimum...
Reaver Glitterstim
The Scope
Gallente Federation
#40 - 2016-02-17 04:07:51 UTC  |  Edited by: Reaver Glitterstim
Zylnarius wrote:
btw: Its the same when i desactivate all brackts, put all graphical and effect on minimum...

I believe it, in fact I expect that based on your rig. You should be able to run a fight of that size on medium settings with no significant decrease in performance. So whatever is causing this is likely to be some driver issue or a bug in a separate process. Given how many processes are running in windows and how many bugs there are among them, it is difficult to say what it might be.

I've got a solution for you to try if you're desperate. It's not something any self-respecting computer tech would recommend, then again it isn't going to cause long-term damage to your machine. From the desktop, end the process called explorer. This should shut off the desktop and leave you with just your background image and task manager. Your start menu and icons will all be hidden. Now look through your processes (click show processes from all users) and end any processes that have a high memory usage or that are using the processor, except do not end anything in which SYSTEM is the user.

Once you've cleared some active programs from memory and cleaned out the task list a bit, run EVE from the task manager. Just go to the applications tab and select New Task, then browse. Quite possibly this will cause EVE to run better than you imagined. Even better is if you can cause your computer to boot up without running explorer, a lot of those redundant processes won't even start up in the first place.

I haven't done this with Windows 7 before, but I did it with Windows XP on an older rig and it not only caused the viruses and malware to be completely shut off, it also made everything run faster than when it was new, almost as fast as running on Ubuntu. It seemed to do this by preventing anything but the bare minimum system processes from auto-starting, everything else had to be started manually. You might think all those processes streamline enough things to make the computer run faster and more smoothly, but there's just so much redundant processing and caching going on that it's actually faster to load only the needed processes when they are called for by a specific program.

FT Diomedes: "Reaver, sometimes I wonder what you are thinking when you sit down to post."

Frostys Virpio: "We have to give it to him that he does put more effort than the vast majority in his idea but damn does it sometime come out of nowhere."

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