Issues, Workarounds & Localization

So I've recently upgraded to Windows 10 over the weekend and am just now settling down to play some EvE for the first time since and I'm slammed in the face with a drastic FPS loss. I run with 16 GB of RAM at 2133Mhz, an Nvidia GTX 980 Ti, and an Intel i7 4790k so it's not the hardware.

So the issue is that in any type of game environment, even with all settings turned off and low, and on one screen even at the lowest resolution the FPS doesn't pass 15 period. I'm used to playing across 2 monitors at 3840x1080 but while troubleshooting I'm not even doing that. Nothing I change seems to fix this.

Onto troubleshooting. We're on a 2 day old fresh Windows 10 install so it's not a file issue. My Nvidia drivers are up to date and have even been fresh installed twice while troubleshooting, multiple computer restarts here obviously as well. In the Nvidia control Panel I've reset every setting to it's default for both global and the game so it's not in the control panel.

As per this thread:
https://forums.eveonline.com/default.aspx?g=posts&m=5950458#post5950458

I have gone through these folders and I have full access to everything across all users on the computer so it's not a permissions issue nor does my CPU spike during EVE usage which is unfortunate as this seems to solve the problem for literally everyone but me.

I have run the launcher in administrator mode, even direct launched the game exe as an admin and still nothing. No matter what I do I cannot get the game to break 15 fps under any settings configuration what so ever.

Please help me resolve this issue players or CCP as I've been a paying player of this game for nearly a year, love it, have multiple accounts, but this is game-breaking and I will sadly let my accounts dissolve if this cannot be remedied. 15 fps is just point for point unplayable in this type of game imo, and this is the only game on my entire computer to be suffering this issue since installing Windows 10.

Sounds like the game is running on your integrated Intel HD 4600 graphics rather than your 980Ti, which comes down to a configuration issue. I dont know where it is in Windows 10 but you need to set it in your graphics control panel i assume, a profile for EVE Online to use your vastly superior dedicated graphics card instead of the integrated one.

Or perhaps it is set ingame under the Graphics tab?

First, please update your drivers to the latest. If you're still having the issue, please do the following:

Open up your client, hit F12 to get to the Help menu, and click Report Bug there. Explain your poor performance in the box (extra points for opening up the FPS monitor with ctrl-F and taking a screenshot to show us) and then come back here and post the EBR number for your bug.

The system information that gets submitted when you do this should help with reproducing the problem.

If you do this, I'll take a look at the bug report and try to follow up.

If the issue's not happening now, don't worry about submitting a bug report. It was possibly something transient, or possibly something that someone noticed and fixed, but either way it's not currently a problem.

Glad to hear things are working again!