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Issues, Workarounds & Localization

 
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cannot install game, new launcher issue

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Petra Hakaari
Stalking Wolfpack
#1 - 2016-01-13 13:17:36 UTC
my rig consisted of 4 logical drives separated among 3 phisical hard drives.

eve installation was in one of the drives.

removed the drive where eve was installed, had to reinstall again.

when i'm trying to install the game now it says that the shared cache doesnt has write permissions, but the message says "ensure that D:\CCP\EVE\Sharedcache is writtable", but D is no more, D is the drive i removed from my rig, installation is being done at F, and in F:\EVE\ there is already a Sharedcache folder...

my guess is that there is some registry pointing to the wrong place, and its related to the new launcher, because even after properly uninstalling the game, after the new install attempt, it still remembers both my account names and everything, so not everything was removed, i also manually looked into the windows registry and couldnt find anything, also removed the folder for logs and stuff inside Documents.

since the messages keep popping and after it the launcher just shuts down i cannot get inside the settings window of the launcher to change the direction of the shared cache folder.

i could format the computer, but there must be another way to solve this issue, some text file i could edit or something?

Because tities .
CCP Snorlax
C C P
C C P Alliance
#2 - 2016-01-13 14:55:31 UTC
Petra Hakaari wrote:
my rig consisted of 4 logical drives separated among 3 phisical hard drives.

eve installation was in one of the drives.

removed the drive where eve was installed, had to reinstall again.

when i'm trying to install the game now it says that the shared cache doesnt has write permissions, but the message says "ensure that D:\CCP\EVE\Sharedcache is writtable", but D is no more, D is the drive i removed from my rig, installation is being done at F, and in F:\EVE\ there is already a Sharedcache folder...

my guess is that there is some registry pointing to the wrong place, and its related to the new launcher, because even after properly uninstalling the game, after the new install attempt, it still remembers both my account names and everything, so not everything was removed, i also manually looked into the windows registry and couldnt find anything, also removed the folder for logs and stuff inside Documents.

since the messages keep popping and after it the launcher just shuts down i cannot get inside the settings window of the launcher to change the direction of the shared cache folder.

i could format the computer, but there must be another way to solve this issue, some text file i could edit or something?

The shared cache location is stored in the registry under HKEY_CURRENT_USER\Software\CCP\EVEONLINE.

I'll add handling for this case in the launcher.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
Petra Hakaari
Stalking Wolfpack
#3 - 2016-01-13 20:08:13 UTC
CCP Snorlax wrote:
The shared cache location is stored in the registry under HKEY_CURRENT_USER\Software\CCP\EVEONLINE.

I'll add handling for this case in the launcher.

♥♥♥

Thanks a lot.

I just uninstalled the game and removed those entries from the registry, weird i didn't see those when i looked, i was a lil bit obfuscated XD


Here, couple of screenshots of how the registry was, in case it helps.


http://i.imgur.com/fzx1ZsW.png

http://i.imgur.com/RmH9oiY.png



Also also observed that after installing the game, which now word just as expected Bear that it remembered both my accounts and asked me to migrate my previous client configuration, which is ******* awesome :D But i think that's still stored in my computer, it'd be great if config would be stored in server side :P

I also wish GMs would respond as fast as you did, been a couple of days with the ticket opened and i didn't thought about asking on forums.


Anyway, thanks a lot :D

Because tities .