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EVE Launcher

 
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EVE Launcher - Feedback and issues

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Author
Marsha Mallow
#141 - 2016-01-07 21:07:11 UTC  |  Edited by: Marsha Mallow
Installed the new launcher a couple of weeks ago, all seems fine. Using Win7 rather than 10 so I can't comment on how that works. I have added 9 accounts so far - all nice and smooth. It installed fine, updates quickly, no problems at all so far.

I love that you can drag and drop the accounts into new sequences after adding them, that you can delete them and most importantly that your password is saved. The problems with being repeatedly asked to re-confirm character name seem to have stopped too (roaming IP here, was getting a bit annoying) although perhaps that's a separate update.

Queries:
- Is there a limit on the number of accounts you can add? I have a lot (character trader) so ideally it's infinite.
- Can an option be created to rename our accounts once we have input the account name? We might prefer to just see a preferred character name, or even a shorthand (Subcap, Cap, JF etc)? An option to mask our account name might stop people from accidentally doing screenshots with the launcher up and their account name visible too.

Appearance feedback:
I'm extremely short sighted, so sometimes I wear glasses that are a couple of prescriptions behind and the EvE font in general has always been annoyingly small. But just updated my contacts and even with these I'm still screwing up face a bit to read some of the bits on the launcher clearly. This might just be me, so disregard if it's not a common complaint but if it is mentioned it might be worth reviewing your font sizing and typefaces. The account login names are perfect in size and they look bold, which helps with white text on a darker background (which is more aesthetically pleasing but I suspect causes eyestrain)
- The toolbar link at the moment is illegible compared to the client - I know what it is but prefer the original. Hopefully that's just a temporary icon so we can tell them apart.
- The EVE ONLINE large icon is so indistinct in the second line it's possibly legit below what someone with 20/20 could read.
- This is just a niggle, but the year in review obscures the button to login, and is suppressed when you click it. Which is annoying if you actually wanted to read it, and annoying if you have read it and need to suppress it every time you open the client because if overlaps part of the login list.
- The second line here is also so small and not bolded text it's well below normal typeface you can read clearly.

If we can resize the client manually ourselves that might be a fix. Not a litany of complaints btw, I'm overall impressed with the launcher and the number of developer responses in the thread. Hopefully there's at least some useful feedback in there.

ed. woops forgot to mention - I found this pretty quickly by checking the feedback as the launcher was installing, but I suspect on implementation people will go ballistic if they're expected to manually import settings across. Particularly if some of them delete their existing client to do a fresh instal or don't spot the comment. I'd strongly recommend this post is written into any implementation blog and/or stickied on the launcher screen as a tooltip.

Ripard Teg > For the morons in the room:

Sweets > U can dd my face any day

Kefevs Pirkibo
State War Academy
Caldari State
#142 - 2016-01-08 12:04:25 UTC
Marsha Mallow wrote:

....

Queries:
- Is there a limit on the number of accounts you can add? I have a lot (character trader) so ideally it's infinite.
- Can an option be created to rename our accounts once we have input the account name? We might prefer to just see a preferred character name, or even a shorthand (Subcap, Cap, JF etc)? An option to mask our account name might stop people from accidentally doing screenshots with the launcher up and their account name visible too.

....
.


Second this suggestion on having something else than your account name. I have previously suggested adding pictures of the chars, or some other means. A shorthand might be even better, when you think about the random screenshot bloopers.

I have the launcher up always. I'm not going to state a number of accounts I have, but having 4-8 clients running at any given time is not uncommon. Swapping between clients, logoff traps, switching screens is part of the game. However I feel it is a waste to use so much space for the launcher. I am one of those that do have a scrollbar on my accounts section in the launcher, even though it covers a good part on a 24" screen. It's a waste. Evil I would like to make the following suggestion: Can the adds on the bottom please be removed after an hour, maybe twoQuestion We have seen it by then. Cry Or as a alternative, make them vertical on the sides just to get them out of the way.

Also. If I try to shrink it sideways. The minimum size is where the accounts take up 50% of the width. It's a launcher. Please.Sad
Neve Talie-Ko
Garoun Investment Bank
Gallente Federation
#143 - 2016-01-08 16:57:59 UTC  |  Edited by: Neve Talie-Ko
After the Launcher update this morning (for me) Macintosh- 995234, I could not see my ships in station.

Fixed
Messoroz
AQUILA INC
Verge of Collapse
#144 - 2016-01-08 21:28:41 UTC  |  Edited by: Messoroz
Bug:
If you do not check remember password but then check "Remember this computer" for 2 factor authentication, the remember option for 2-factor does not work.


I would really like that combination to work. i.e. its on a PC I don't have pure access to but I preauthorize it to use my account.

Or at the very least, hide the option if it won't work.
Yoruno Konton
Native Freshfood
Minmatar Republic
#145 - 2016-01-09 01:16:04 UTC
995234 crash: https://forums.eveonline.com/default.aspx?g=posts&m=6266863#post6266863
Didn't know where to post, please feel free to move or delete redundant post.
Corakaa
Gears and Cogs
#146 - 2016-01-09 11:46:02 UTC
Is there a fix for the QtWebEngineProcess.exe has stopped working?

The new launcher is nice when it is working now to get in to the game I have to go old school.
Sithlord Revan
Republic Military School
Minmatar Republic
#147 - 2016-01-09 19:07:33 UTC
Still no reply yet to my post 2 pages back regarding the long load-up time of the launcher when starting it up for the first time each day.

It's pretty frustrating because I was previously someone who used eveexe.exe in the past but made the switch to the new launcher because it was easier launching 3 accounts at once. It seems that I've traded the speed of eveexe.exe starting near instantaneously (but having to manually type in 3 account credentials) for the ability to launch them at once but having to wait between 45 seconds to several minutes for the new launcher to "copy files" and what not each time I start it up -- i.e. it's a wash.

I'm also not sure why the "play selected button" is available when the launcher is telling me "please wait..." and eventually "copying files" -- if I press play, I get an error that the files are in use and have to tell it to wait/retry later (when the launcher calms the hell down).

Really hoping to get an answer about this soon, thanks!
CCP Snorlax
C C P
C C P Alliance
#148 - 2016-01-09 21:34:24 UTC
Sithlord Revan wrote:
Still no reply yet to my post 2 pages back regarding the long load-up time of the launcher when starting it up for the first time each day.

It's pretty frustrating because I was previously someone who used eveexe.exe in the past but made the switch to the new launcher because it was easier launching 3 accounts at once. It seems that I've traded the speed of eveexe.exe starting near instantaneously (but having to manually type in 3 account credentials) for the ability to launch them at once but having to wait between 45 seconds to several minutes for the new launcher to "copy files" and what not each time I start it up -- i.e. it's a wash.

I'm also not sure why the "play selected button" is available when the launcher is telling me "please wait..." and eventually "copying files" -- if I press play, I get an error that the files are in use and have to tell it to wait/retry later (when the launcher calms the hell down).

Really hoping to get an answer about this soon, thanks!

Please file a bug report, attaching the launcher logs (%LOCALAPPDATA%/CCP/EVE/Launcher). Something is obviously not right, hopefully the logs will shed some light.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/

T3abag
Cutting Edge Incorporated
#149 - 2016-01-09 23:30:20 UTC
How can I move the Shared Cache folder with the Mac launcher? I don't have a lot of space on my MacBook and want all this eve stuff on an external drive.

I know on the Windows launcher I can move the shared cache folder, but I don't have this option on the shared cache settings dialog on the Mac launcher.

Obviously I could use symlinks but I'd rather not do that...
Apollo Sci
Shitbird Inc.
#150 - 2016-01-09 23:44:26 UTC
Overall launcher looks like it's headed in a great direction.

However, it does not scale with high pixel density displays such as the Surface Book.

If this is ever implemented, please scale to 200% which is usually perfect.

The in-game UI Scaling only goes to 150% and it's just not enough for people like me with things that can barely be called eyes.

Ariel Avery
A Blessed Bean
Pandemic Horde
#151 - 2016-01-10 05:21:11 UTC  |  Edited by: Ariel Avery
Just recently (1-2 days) i got the same bug as in the thread here https://forums.eveonline.com/default.aspx?g=posts&m=6266730

reinstalling, manual readjustment of rights and running as administrator didnt help.


TL;DR "Cannot copy files for Tranquility while clients are running 0.0%" in launcher, when restarting launcher with any character logged in. Forces to kill clients in order to log other account.
Isis Loreda
Pator Tech School
Minmatar Republic
#152 - 2016-01-10 06:40:44 UTC
Thought I'd try the new launcher, but got invalid user name / password several times. It looks like it locks out pasting via right-click, ctrl-v, or command-v so I can't do that to make sure I'm not just making a typo.

Back to the old launcer for now (which works).
Impness
School of Applied Knowledge
Caldari State
#153 - 2016-01-10 10:29:33 UTC  |  Edited by: Impness
Is it possible to make a delay between clicking first and second time on the small triangle / arrow when starting an account?

Did a doubleclick and got a red error popup saying the account closed unexpextedly. Which it did because i double clicked it. I am guessing it wouldnt have to be much, just enough to prevent misclicks like the one described above.

Noticed a post saying you can move your shared cache, so i did. The result was a complete delete of my settings and re-download of about 4gb of data. Can't recommend that option Shocked

o7 Fly Safe

/Imp
Kanonier Nairo
Sumo Wrestlers
#154 - 2016-01-12 05:18:39 UTC
Great job CCP! I am really liking the new launcher!
Esnaelc Sin'led
Lonesome Capsuleer
#155 - 2016-01-12 12:27:03 UTC
That's great to be able to launch multiple account from the same launcher, and also being able to chose on which server we want them to launch.
Awsomely awsome, really.

Got one "issue" though, if i may call this an 'issue'.

I was used to have 3 different installation of Eve on my harddrive for my 3 different accounts.
I used to launch all of them with 3 separate shortcuts on my task-bar, because i loved to have launchers still opened on my Windows Task-Bar if i had to switch from [Character #1] to [Character #2] of my [Account A].

And thanks to that, i had therefore 3 separate opened clients, in a certain order.

http://i.imgur.com/S94xoXv.png

With new launcher though, all my 3 clients are stacked together.
Is there a way, with launcher, or in Windows to de-stack those clients ?

Is this something doable by 're-writing' launcher ?
Are there other players out there that are seeing this as an 'issue' as well ?
CCP Snorlax
C C P
C C P Alliance
#156 - 2016-01-12 13:07:53 UTC
Esnaelc Sin'led wrote:
That's great to be able to launch multiple account from the same launcher, and also being able to chose on which server we want them to launch.
Awsomely awsome, really.

Got one "issue" though, if i may call this an 'issue'.

I was used to have 3 different installation of Eve on my harddrive for my 3 different accounts.
I used to launch all of them with 3 separate shortcuts on my task-bar, because i loved to have launchers still opened on my Windows Task-Bar if i had to switch from [Character #1] to [Character #2] of my [Account A].

And thanks to that, i had therefore 3 separate opened clients, in a certain order.

http://i.imgur.com/S94xoXv.png

With new launcher though, all my 3 clients are stacked together.
Is there a way, with launcher, or in Windows to de-stack those clients ?

Is this something doable by 're-writing' launcher ?
Are there other players out there that are seeing this as an 'issue' as well ?

You can tell Windows not to stack items in the task bar. That's a global setting, though, it won't be specific to EVE clients.

In Windows 7, right-click the Start icon, hit Properties, select the Taskbar tab and change the setting for Taskbar buttons. I would expect the behavior to be similar in other versions of Windows.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/

Esnaelc Sin'led
Lonesome Capsuleer
#157 - 2016-01-12 13:40:11 UTC
CCP Snorlax wrote:
You can tell Windows not to stack items in the task bar. That's a global setting, though, it won't be specific to EVE clients.

In Windows 7, right-click the Start icon, hit Properties, select the Taskbar tab and change the setting for Taskbar buttons. I would expect the behavior to be similar in other versions of Windows.


Yes, well, i was implying specific to Eve. :)
Would be great if you could implement an option to stack or not different client.
CCP Snorlax
C C P
C C P Alliance
#158 - 2016-01-12 13:43:19 UTC
Esnaelc Sin'led wrote:
CCP Snorlax wrote:
You can tell Windows not to stack items in the task bar. That's a global setting, though, it won't be specific to EVE clients.

In Windows 7, right-click the Start icon, hit Properties, select the Taskbar tab and change the setting for Taskbar buttons. I would expect the behavior to be similar in other versions of Windows.


Yes, well, i was implying specific to Eve. :)
Would be great if you could implement an option to stack or not different client.

I'll see what I can do.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/

Kenji Noguchi
State War Academy
Caldari State
#159 - 2016-01-12 19:36:57 UTC
The launcher works mostly fine, but I really miss the News. It's harder and harder every day to keep track of in-game events, lore news, dev-blogs, etc. Please, put on it 2 news columns: one for In-game news (death of the empress, scope reports, etc) and other for out of game news (dev blogs, patches, etc).
dhunpael
#160 - 2016-01-12 20:58:49 UTC
For some reason my second account won't take my first accounts settings.
Any idea's?