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Server Issues and my petition

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Author
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Theminster
Republic Military School
Minmatar Republic
#1 - 2016-01-07 20:09:32 UTC
Hello all.

I am starting to get rather tired of the constant socket closed problems. It has started to prevent me from taking on anything risky in the game in fear of the socket randomly closing.

And before anyone says its my internet it isnt. I have a rock solid 200 Meg fiber connection that no other games have issues with.

Also over a week to respond to a petition is not really acceptable customer service.

Many Thanks
Solecist Project
#2 - 2016-01-07 20:15:44 UTC
Ask your provider to reroute your connection.

That ringing in your ears you're experiencing right now is the last gasping breathe of a dying inner ear as it got thoroughly PULVERISED by the point roaring over your head at supersonic speeds. - Tippia
Mr Epeen
It's All About Me
#3 - 2016-01-07 20:23:07 UTC
Solecist Project wrote:
Ask your provider to reroute your connection.
Sometimes I think about making a connection with your socket.

Mr Epeen Cool
Top Guac
Doomheim
#4 - 2016-01-07 20:26:14 UTC
Mr Epeen wrote:
Solecist Project wrote:
Ask your provider to reroute your connection.
Sometimes I think about making a connection with your socket.

Mr Epeen Cool

Imagine the offspring.

Right out of Alien.
Theminster
Republic Military School
Minmatar Republic
#5 - 2016-01-07 20:27:20 UTC
Mr Epeen wrote:
Solecist Project wrote:
Ask your provider to reroute your connection.
Sometimes I think about making a connection with your socket.

Mr Epeen Cool


Why thank you Mr Epeen , my socket is here for connecting.
ISD Max Trix
ISD Community Communications Liaisons
ISD Alliance
#6 - 2016-01-07 20:34:20 UTC  |  Edited by: ISD Max Trix
Quote:
3. Ranting is prohibited.

A rant is a post that is often filled with angry and counterproductive comments. A free exchange of ideas is essential to building a strong sense of community and is helpful in development of the game and community. Rants are disruptive, and incite flaming and trolling. Please post your thoughts in a concise and clear manner while avoiding going off on rambling tangents.


If you are upset about thee wait times on a petition (which can take anywhere from 24 hours to 60 days depending on the issues and the amount of investigation involved.) you can open the petition and post a follow up question. Posting about your wait on the forums will not move the petition up the line.

As for the socket closed issue you are experiencing, I would suggest following the guidelines posted in this CCP handy dandy support page. https://support.eveonline.com/hc/en-us/articles/201827699--The-Socket-was-closed-message

Socket closed issues can be cause by the things outline in the support page. Your internet may be fine in every other area but your firewall may be restricting the port EVE uses. It is also common practice for ISP's to monitor traffic and restrict flows of certain network traffic under the guise of Network Management. There can even be issues with the ISP servers/routers/hardware. It could also be a backbone issue with the ISP.

Sometimes a traceroute can show where the packet loss is occurring and give you a good idea where the issue is.

ISD Max Trix

Lieutenant

Community Communication Liaisons (CCLs)

Interstellar Services Department

I do not respond to EVE mails about forum moderation.