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bug/error with account status on sisi
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uniquename7
Doomheim
#1 - 2015-12-26 02:37:52 UTC
Myself (two accounts) and several others (just look for posts relating to 'account reactivation') are finding their long active TQ accounts cannot log into SiSi as though they were newly re-subscribed accounts (not the case).

Not only have I been on SiSi since the last time my accounts were unsubbed, posting in the reactivation thread does NOT seem to resolve the issue.

Some explanation / CCP detective-work would be greatly appreciated. We know access to SiSi isn't guaranteed but it certainly factors into our enjoyment of the game...
kdog666
Private Equity and Novel Industry Solutions
#2 - 2015-12-26 20:32:07 UTC
I had this same issue as well after the first Solace test.

I mailed CCP Habakuk on TQ about my issue and it was resolved quickly. I suggest you do the same.
uniquename7
Doomheim
#3 - 2015-12-27 16:46:35 UTC
I've sent Habakuk an email, hoping that works :)

thanks!