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Launcher failed to connect - can't download new patch

First post
Author
Cometopappa
Doomheim
#1 - 2015-12-10 11:14:52 UTC
Since DT started today - Launcher failed to connect - can't download new patch
My Time
Bunyip Munitions
Ghosts from the Abyss
#2 - 2015-12-10 11:17:44 UTC
Same Cry
NitroZeoN
Caldari Provisions
Caldari State
#3 - 2015-12-10 11:19:31 UTC
Same - Australian ISP
Rob Kashuken
School of Applied Knowledge
Caldari State
#4 - 2015-12-10 11:19:38 UTC
Ditto for the standard launcher.

Beta launcher works though, I'm in game through the beta launcher, but even after downloading the patch through the BL, the standard launcher is still erroring out.
Sheldon d'Albion
#5 - 2015-12-10 11:19:39 UTC  |  Edited by: Sheldon d'Albion
Same here got also the message " Failed to download update for EVE Online Launcher" .
Although the server are on line but there is 611 pilotes on it at the moment
So someone figure it out a way to work around this trouble .

And indeed this is with the normal update launcher windows , not the new one.
Yaolan
Royal Amarr Institute
Amarr Empire
#6 - 2015-12-10 11:20:27 UTC
Use the beta launcher instead - it works Smile
Sansh Leko
The Scope
Gallente Federation
#7 - 2015-12-10 11:21:05 UTC
Just keep restarting the launcher untill it fixes itself.

Worked for me.
Kanzero
The Legion of Spoon
Curatores Veritatis Alliance
#8 - 2015-12-10 11:21:43 UTC  |  Edited by: Kanzero
Yaolan wrote:
Use the beta launcher instead - it works Smile


...and gamble with the chance I could lose all my settings for the 800th time? I don't think so.

Confirming launching and waiting a bit works. Just restart it a couple times until it does.
Rob Kashuken
School of Applied Knowledge
Caldari State
#9 - 2015-12-10 11:22:42 UTC
Kanzero wrote:
Yaolan wrote:
Use the beta launcher instead - it works Smile


...and gamble with the chance I could lose all my settings for the 800th time? I don't think so.


NO risk, no reward.
Gregor Parud
Imperial Academy
#10 - 2015-12-10 11:24:22 UTC
Normal launcher works fine for me. If it still doesn't work try repair perhaps.
My Time
Bunyip Munitions
Ghosts from the Abyss
#11 - 2015-12-10 11:24:41 UTC
Sansh Leko wrote:
Just keep restarting the launcher untill it fixes itself.

Worked for me.



As funny as it sounds it does work. It will say dlĂ­ng the update and look like it frozen then bam it will dl the update

Cheers
MT
Eternus8lux8lucis
Guardians of the Gate
RAZOR Alliance
#12 - 2015-12-10 11:32:33 UTC
Yeah had the same error and same solution. Eventually it just worked and was fine.

Have you heard anything I've said?

You said it's all circling the drain, the whole universe. Right?

That's right.

Had to end sometime.

yyy
#13 - 2015-12-10 12:38:32 UTC
I'm having the same problem, I've done everything on the Customer Support page but nothing yet :(

.

Aralieus
Shadowbane Syndicate
#14 - 2015-12-10 13:04:52 UTC
This happened to me awhile ago...I used beta launcher and clicked on menu in top right and went into 'server menu' and hit 'play on tranquility'

Oderint Dum Metuant

Kahawa Oban
New Groton Industrial Works
#15 - 2015-12-10 13:08:44 UTC
same thing here, just let it sit for a while and it started up ok. Big smile
ISD Max Trix
ISD Community Communications Liaisons
ISD Alliance
#16 - 2015-12-10 13:12:45 UTC
Please post in the dedicated issues thread for the post patch release. It can be found here.

ISD Max Trix

Lieutenant

Community Communication Liaisons (CCLs)

Interstellar Services Department

I do not respond to EVE mails about forum moderation.