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Issues, Workarounds & Localization

 
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Laucher starts my clients, closes clients after 5 seconds
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Virion Stoneshard
Spectre Fleet Ltd.
Spectre Fleet Alliance
#1 - 2015-11-10 20:00:13 UTC
Hey there

Using the EVE Launcher beta version 978442, the launcher appears fine. When I start my clients through it, it will appear like it's starting them up (Color changing for the icons, the game's .exe launches), and then immediately closes said clients after 5 seconds.

Worked fine last night. Only thing changed is a reinstall of my AMD drivers (catalyst control center) which are functioning normally, so I don't expect that to be the problem.
Virion Stoneshard
Spectre Fleet Ltd.
Spectre Fleet Alliance
#2 - 2015-11-10 20:22:01 UTC
Temporarily fixed by using the old launcher which downloaded a 28mb patch.

Will try to see if the newer launcher is fixed now
Kal'Han
Kador Trade Company
#3 - 2015-11-10 23:36:30 UTC
Virion Stoneshard wrote:
Temporarily fixed by using the old launcher which downloaded a 28mb patch.

Will try to see if the newer launcher is fixed now

new amd drivers? or just a late update from this summer drivers?
there are some issues around this forum about AMD lately

can you try to install previous version

also : new launcher is DX11 only (for now), did you set the old one to DX9? that could explain the client closing (try setting DX11 in old launcher if it was set to 9, you'll see what happens)


finally, you could try to run "logserver.exe" in a eve program folder, start a new workspace and lauch you client, there should be logs about what's happening, and maybe a reason for the crash/close/strange stuff .
Virion Stoneshard
Spectre Fleet Ltd.
Spectre Fleet Alliance
#4 - 2015-11-11 02:25:36 UTC
Kal'Han wrote:
Virion Stoneshard wrote:
Temporarily fixed by using the old launcher which downloaded a 28mb patch.

Will try to see if the newer launcher is fixed now

new amd drivers? or just a late update from this summer drivers?
there are some issues around this forum about AMD lately

can you try to install previous version

also : new launcher is DX11 only (for now), did you set the old one to DX9? that could explain the client closing (try setting DX11 in old launcher if it was set to 9, you'll see what happens)


finally, you could try to run "logserver.exe" in a eve program folder, start a new workspace and lauch you client, there should be logs about what's happening, and maybe a reason for the crash/close/strange stuff .


---

They're the same drivers I used to have, just reinstalled.

Updating with the old launcher works, and I can launch through that, but the new launcher still fails. I didn't change anything on the old launcher to run only dx9, and I've been using the new launcher since it came out with zero problems.

http://prntscr.com/91eysi is what the logserver found
Kal'Han
Kador Trade Company
#5 - 2015-11-11 10:44:49 UTC
ooh, that"s not pretty, but I may have a fix since you say it works with old launcher

a thing to know: beta launcher made a copy of the eve binaries in sharedcache folder, subfolder "TQ", so you are not really launching the same game when using both launcher, I guess the one for the beta is corrupted somehow

close the launchers, delete (rename) this TQ subfolder, restart the beta launcher, it will recopy the binaries used by old launcher
Virion Stoneshard
Spectre Fleet Ltd.
Spectre Fleet Alliance
#6 - 2015-11-11 11:53:02 UTC
Deleting the TQ folder in the sharedcache, verifying the sharedcache files and then restarting the beta launcher seems to have fixed it. I can run my clients through the beta launcher again. Thanks!