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Update to the EVE Launcher (beta)

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CCP Snorlax
C C P
C C P Alliance
#41 - 2015-11-04 13:52:49 UTC
Don Saraki wrote:

I figured out whats blocking it, but not sure why.

I have xampp installed and the windows 10 sdk debugger gave some odd mods being loaded results.

After a few 'go's it fails with this:


Quote:
ModLoad: 73bb0000 73c25000 C:\WINDOWS\SysWOW64\uxtheme.dll
ModLoad: 71f30000 71f4d000 C:\WINDOWS\SysWOW64\dwmapi.dll
ModLoad: 71160000 711a7000 C:\xampp\php\ssleay32.dll
ModLoad: 70f80000 71056000 C:\WINDOWS\SysWOW64\MSVCR110.dll
ModLoad: 70da0000 70ee4000 C:\xampp\php\LIBEAY32.dll
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\wow64cpu.dll -
wow64cpu!TurboDispatchJumpAddressEnd+0x536:



After renaming c:\xampp to c:\xampp.disabled the launcher starts.

I'm not sure what on my system is deciding it needs to use the OpenSSL libraires from xampp to run your launcher but it seems to be the culprit.

If I figure out anything else that might be helpful I'll add that later.

The launcher does use OpenSSL so there is some logic to this. Is xampp in your path? Not sure why that would get preference over the ones next to the executable, but this is at least a lead for me to investigate.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
Don Saraki
Bushido Vanguard
Random Violence.
#42 - 2015-11-04 16:26:21 UTC
CCP Snorlax wrote:
Don Saraki wrote:

I figured out whats blocking it, but not sure why.

I have xampp installed and the windows 10 sdk debugger gave some odd mods being loaded results.

After a few 'go's it fails with this:


Quote:
ModLoad: 73bb0000 73c25000 C:\WINDOWS\SysWOW64\uxtheme.dll
ModLoad: 71f30000 71f4d000 C:\WINDOWS\SysWOW64\dwmapi.dll
ModLoad: 71160000 711a7000 C:\xampp\php\ssleay32.dll
ModLoad: 70f80000 71056000 C:\WINDOWS\SysWOW64\MSVCR110.dll
ModLoad: 70da0000 70ee4000 C:\xampp\php\LIBEAY32.dll
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\wow64cpu.dll -
wow64cpu!TurboDispatchJumpAddressEnd+0x536:



After renaming c:\xampp to c:\xampp.disabled the launcher starts.

I'm not sure what on my system is deciding it needs to use the OpenSSL libraires from xampp to run your launcher but it seems to be the culprit.

If I figure out anything else that might be helpful I'll add that later.

The launcher does use OpenSSL so there is some logic to this. Is xampp in your path? Not sure why that would get preference over the ones next to the executable, but this is at least a lead for me to investigate.



C:\xampp\php is in my "System Variables" PATH. Its near the end before some other development tools.
Rain6637
GoonWaffe
Goonswarm Federation
#43 - 2015-11-04 17:18:14 UTC
Prior to this beta launcher I used the auto one-click login posted by another player in the EVE tech subforum. Anyone else?

Help, I can't download EVE

President of the Commissar Kate Fanclub

PLEX: A Giffen good? (It's 1B?)
JFKen Imperia
Beyond Frontier
Pandemic Horde
#44 - 2015-11-04 17:54:34 UTC  |  Edited by: JFKen Imperia
Hi guys, Hi CCP 7o

I have some issues since i try the new bêta launcher What?

My SHARED directory is always deleted when i launch it.

Originally, it was about +20Gb. Now it is sized less than 2GB , i, have to copy a backup of the original folder.

The path in the launcher settings is fine, and when i launch the game after copying the shared backup, it works fine.

Many times in game, even with closing the launcher application, a command windows pop " *my shared folder path* /updater.exe". I always close it, buty i think it's this .exe who deleting my shared directory.

edit : my pc runs Seven 64 bits, on an AMD X6 cpu.
CCP Snorlax
C C P
C C P Alliance
#45 - 2015-11-04 20:15:37 UTC
JFKen Imperia wrote:
Hi guys, Hi CCP 7o

I have some issues since i try the new bêta launcher What?

My SHARED directory is always deleted when i launch it.

Originally, it was about +20Gb. Now it is sized less than 2GB , i, have to copy a backup of the original folder.

The path in the launcher settings is fine, and when i launch the game after copying the shared backup, it works fine.

Many times in game, even with closing the launcher application, a command windows pop " *my shared folder path* /updater.exe". I always close it, buty i think it's this .exe who deleting my shared directory.

edit : my pc runs Seven 64 bits, on an AMD X6 cpu.

Make sure the launcher is not installed in the shared cache directory. When the launcher updates, it deletes any extra files in its folder. I will add a safety check to guard against this in the near future.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
Rain6637
GoonWaffe
Goonswarm Federation
#46 - 2015-11-05 04:38:01 UTC  |  Edited by: Rain6637
renaming c:\xampp to xampp.disabled worked for me. I didn't know the launcher was supposed to initialize so fast. Before this, when it worked without whitescreening, it would hang for a few seconds on each step beginning at the text fields for account name and password. Now it just 'boing' opens to the list of my accounts and "Play Selected."

https://forums.eveonline.com/default.aspx?g=posts&t=403976

That is the EVE auto launcher that I mentioned. I'm pretty sure it's the only reason I have that c:\xampp folder at all.

At this point I don't know what I'm talking about, but I'm mentioning it just in case it helps. I seem to recall setting something in powershell to an elevated priority during the installation process for the [player made] eve auto launcher. A couple of posts back, Snorlax, you questioned why there would be a priority conflict between something previously installed and items in the beta launcher's code. That sounds like something I did intentionally, not knowing it would affect another program like this later on.

Help, I can't download EVE

President of the Commissar Kate Fanclub

PLEX: A Giffen good? (It's 1B?)
Cral Fehrnaq
CF Operations
#47 - 2015-11-09 13:44:07 UTC
I have an issue with the automatic upate script on linux:

From updatelog.txt:
Copying C:/EVE/SharedCache/ResFiles\92/9246d9682663155d_0299072a704cf065d0157fa16a5b37c6 to C:/EVE/Launcher\evelauncher.exe
Copy failed for evelauncher.exe(error code 32)

the \ in ../ResFiles\92/.. should be a /

Copying the file manually is a solution. Maybe someone can update the update script?
CCP Snorlax
C C P
C C P Alliance
#48 - 2015-11-09 14:00:43 UTC
Cral Fehrnaq wrote:
I have an issue with the automatic upate script on linux:

From updatelog.txt:
Copying C:/EVE/SharedCache/ResFiles\92/9246d9682663155d_0299072a704cf065d0157fa16a5b37c6 to C:/EVE/Launcher\evelauncher.exe
Copy failed for evelauncher.exe(error code 32)

the \ in ../ResFiles\92/.. should be a /

Copying the file manually is a solution. Maybe someone can update the update script?

Technically they should all be backslashes as these are Windows paths. Wine should handle this correctly, are you sure this is really the issue?

The updater is started by the launcher, but can't update the launcher until it exits. If the launcher for some reason doesn't exit, or takes a long time to do so it might interfere with the update. The updater should retry a few times, with a delay of 3 seconds or so to allow for this.

Anyway, I'll look at the paths being consistent, but I don't really have the time to verify this myself on Linux.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
Cral Fehrnaq
CF Operations
#49 - 2015-11-09 14:13:50 UTC
CCP Snorlax wrote:
Cral Fehrnaq wrote:
I have an issue with the automatic upate script on linux:

From updatelog.txt:
Copying C:/EVE/SharedCache/ResFiles\92/9246d9682663155d_0299072a704cf065d0157fa16a5b37c6 to C:/EVE/Launcher\evelauncher.exe
Copy failed for evelauncher.exe(error code 32)

the \ in ../ResFiles\92/.. should be a /

Copying the file manually is a solution. Maybe someone can update the update script?

Technically they should all be backslashes as these are Windows paths. Wine should handle this correctly, are you sure this is really the issue?

The updater is started by the launcher, but can't update the launcher until it exits. If the launcher for some reason doesn't exit, or takes a long time to do so it might interfere with the update. The updater should retry a few times, with a delay of 3 seconds or so to allow for this.

Anyway, I'll look at the paths being consistent, but I don't really have the time to verify this myself on Linux.



It looks like this is the problem.
If I don't copy the file manually the launcher is in an infinite update loop. If I do copy the file manually the launcher is updated and works as expected.
Andross Red Guile
Atlantian Laboratories
#50 - 2015-11-10 13:03:51 UTC
Slightly odd one. I get this after an update yesterday:

The web page at https://launcher.eveonline.com/1.5/ might be temporarily down or it may have moved permanently to a new web address.
Error code: ERR_CONTENT_DECODING_FAILED

Rolling back used to fix it (because the update kept persistently trying to apply itself with a short timer i couldn't always avoid it) but now no such joy
GinBar
Imperial Academy
Amarr Empire
#51 - 2015-11-10 13:45:20 UTC
CCP why do you hate us industry guys.

Have any of you guys try running industry with 4 or 5 accounts, and do with this relaunching game instead of reloging

So its way faster just run game from .exe and do reloging all those alts when running industry jobs
Jackyla Terokkar
Pator Tech School
Minmatar Republic
#52 - 2015-11-10 19:09:10 UTC  |  Edited by: Jackyla Terokkar
Evening all,
I wonder if anyone else has had trouble with the automatic updater of the new launcher.

My Symantec Norton Internet Security gives an alert during the automatic update.
Norton says (translated by me) :
Suspected behaviour detected: updater.exe
SONAR.Heuristic.120

After this message the launcher-executable did no longer exist.

As a FYI I will include the detailed Norton-log (sorry , a lot is in dutch)

Kind regards Jackyla

PS. I also tried doing a new install of the Beta-launcher; I got the same message at that time.


Bestandsnaam: updater.exe
Naam van bedreiging: SONAR.Heuristic.120
Volledig pad: Niet beschikbaar
____________________________


Op computers sinds 
9-11-2015 om 12:39:25

Laatst gebruikt 
9-11-2015 om 12:39:25

Opstartitem 
Nee

Gestart 
Ja

SONAR-beveiliging controleert op verdachte programma-activiteiten op uw computer.

____________________________


updater.exe Naam van bedreiging: SONAR.Heuristic.120
Zoeken


Erg weinig gebruikers
Minder dan 5 gebruikers in de Norton Community hebben dit bestand gebruikt.

Erg nieuw
Dit bestand is minder dan 1 week geleden   geleden uitgebracht.

Hoog
Dit bestand heeft een hoog risico.


____________________________


Bron: externe media

Bronbestand:
evelauncher.exe

Bestand gemaakt:
updater.exe

Bestand gemaakt:
evelauncher.exe

Bestand gemaakt:
updater.exe

____________________________

Bestandsacties

Bestand: d:\ccp\eve\sharedcache\ updater.exe Bedreiging verwijderd
Bestand: d:\eve\launcher\ evelauncher.exe Bedreiging verwijderd
____________________________

Acties van systeeminstellingen

Gebeurtenis: start van proces (Uitgevoerd door d:\ccp\eve\sharedcache\updater.exe, PID:7380) Geen actie ondernomen
Gebeurtenis: maken van PE-bestand: d:\eve\launcher\ evelauncher.exe (Uitgevoerd door d:\ccp\eve\sharedcache\updater.exe, PID:7380) Geen actie ondernomen
Gebeurtenis: start van proces: d:\ccp\eve\sharedcache\ updater.exe, PID:7380 (Uitgevoerd door d:\ccp\eve\sharedcache\updater.exe, PID:7380) Geen actie ondernomen
Gebeurtenis: start van proces (Uitgevoerd door d:\ccp\eve\sharedcache\updater.exe, PID:8952) Geen actie ondernomen
Gebeurtenis: maken van PE-bestand: d:\eve\launcher\ qt5concurrent.dll (Uitgevoerd door d:\ccp\eve\sharedcache\updater.exe, PID:8952) Geen actie ondernomen
Gebeurtenis: start van proces: d:\ccp\eve\sharedcache\ updater.exe, PID:8952 (Uitgevoerd door d:\ccp\eve\sharedcache\updater.exe, PID:8952) Geen actie ondernomen
____________________________


Vingerafdruk van bestand - SHA:
Niet beschikbaar
Vingerafdruk van bestand - MD5:
Niet beschikbaar
Maliko Laduko
Booligans
#53 - 2015-11-11 04:41:33 UTC
I waited to be able to export settings, and I'm really glad I made the switch. Love being able to practice on Sisi, and besides the beta star map just killing my fps (when zoomed out, doesn't happen on TQ), I haven't had any problems so far. Keep up the good work!
Jaantrag
#54 - 2015-11-11 07:26:12 UTC
GinBar wrote:
CCP why do you hate us industry guys.

Have any of you guys try running industry with 4 or 5 accounts, and do with this relaunching game instead of reloging

So its way faster just run game from .exe and do reloging all those alts when running industry jobs



having using the .exe to launch 6 accounts and the new launcher i can freely say the launcher is faster. yes it is a BETA so issues here and there is accepted.

EVElopedia < add this to your sig to show u WANT it back
GinBar
Imperial Academy
Amarr Empire
#55 - 2015-11-12 12:02:18 UTC
Jaantrag wrote:
GinBar wrote:
CCP why do you hate us industry guys.

Have any of you guys try running industry with 4 or 5 accounts, and do with this relaunching game instead of reloging

So its way faster just run game from .exe and do reloging all those alts when running industry jobs



having using the .exe to launch 6 accounts and the new launcher i can freely say the launcher is faster. yes it is a BETA so issues here and there is accepted.

\

then try re log alts on already launched account and see what happens ( u gotta do this if u re running industry alts)
CCP Snorlax
C C P
C C P Alliance
#56 - 2015-11-12 12:25:51 UTC
GinBar wrote:
Jaantrag wrote:
GinBar wrote:
CCP why do you hate us industry guys.

Have any of you guys try running industry with 4 or 5 accounts, and do with this relaunching game instead of reloging

So its way faster just run game from .exe and do reloging all those alts when running industry jobs



having using the .exe to launch 6 accounts and the new launcher i can freely say the launcher is faster. yes it is a BETA so issues here and there is accepted.

\

then try re log alts on already launched account and see what happens ( u gotta do this if u re running industry alts)

We had several requests having the launcher ensure that hitting play on accounts already running would not start a new client, causing the running client to log out on that account. You can stop the client from the launcher (just make sure you've checked the 'Do not ask me again' box in the close window warning message).

I'll see if it makes sense to have an option to control whether hitting Play on an already running account starts a new client or not. I'm a bit worried that may cause more confusion for most players, but we'll consider this use case.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
Rain6637
GoonWaffe
Goonswarm Federation
#57 - 2015-11-12 23:34:50 UTC  |  Edited by: Rain6637
That's a big deal if you can use the beta launcher to log out to the character selection screen. Technically it's a workaround, but if it's fast enough, it's effectively the thing players have asked for, for years.

Something like a button that will always close the running client and reopen to character selection screen like so

Help, I can't download EVE

President of the Commissar Kate Fanclub

PLEX: A Giffen good? (It's 1B?)
CCP Maxwell
C C P
C C P Alliance
#58 - 2015-11-13 11:24:17 UTC
Jackyla Terokkar wrote:
Evening all,
I wonder if anyone else has had trouble with the automatic updater of the new launcher.

My Symantec Norton Internet Security gives an alert during the automatic update.
Norton says (translated by me) :
Suspected behaviour detected: updater.exe
SONAR.Heuristic.120

After this message the launcher-executable did no longer exist.

As a FYI I will include the detailed Norton-log (sorry , a lot is in dutch)

Kind regards Jackyla

PS. I also tried doing a new install of the Beta-launcher; I got the same message at that time.


Bestandsnaam: updater.exe
Naam van bedreiging: SONAR.Heuristic.120
Volledig pad: Niet beschikbaar
____________________________


Op computers sinds 
9-11-2015 om 12:39:25

Laatst gebruikt 
9-11-2015 om 12:39:25

Opstartitem 
Nee

Gestart 
Ja

SONAR-beveiliging controleert op verdachte programma-activiteiten op uw computer.

____________________________


updater.exe Naam van bedreiging: SONAR.Heuristic.120
Zoeken


Erg weinig gebruikers
Minder dan 5 gebruikers in de Norton Community hebben dit bestand gebruikt.

Erg nieuw
Dit bestand is minder dan 1 week geleden   geleden uitgebracht.

Hoog
Dit bestand heeft een hoog risico.


____________________________


Bron: externe media

Bronbestand:
evelauncher.exe

Bestand gemaakt:
updater.exe

Bestand gemaakt:
evelauncher.exe

Bestand gemaakt:
updater.exe

____________________________

Bestandsacties

Bestand: d:\ccp\eve\sharedcache\ updater.exe Bedreiging verwijderd
Bestand: d:\eve\launcher\ evelauncher.exe Bedreiging verwijderd
____________________________

Acties van systeeminstellingen

Gebeurtenis: start van proces (Uitgevoerd door d:\ccp\eve\sharedcache\updater.exe, PID:7380) Geen actie ondernomen
Gebeurtenis: maken van PE-bestand: d:\eve\launcher\ evelauncher.exe (Uitgevoerd door d:\ccp\eve\sharedcache\updater.exe, PID:7380) Geen actie ondernomen
Gebeurtenis: start van proces: d:\ccp\eve\sharedcache\ updater.exe, PID:7380 (Uitgevoerd door d:\ccp\eve\sharedcache\updater.exe, PID:7380) Geen actie ondernomen
Gebeurtenis: start van proces (Uitgevoerd door d:\ccp\eve\sharedcache\updater.exe, PID:8952) Geen actie ondernomen
Gebeurtenis: maken van PE-bestand: d:\eve\launcher\ qt5concurrent.dll (Uitgevoerd door d:\ccp\eve\sharedcache\updater.exe, PID:8952) Geen actie ondernomen
Gebeurtenis: start van proces: d:\ccp\eve\sharedcache\ updater.exe, PID:8952 (Uitgevoerd door d:\ccp\eve\sharedcache\updater.exe, PID:8952) Geen actie ondernomen
____________________________


Vingerafdruk van bestand - SHA:
Niet beschikbaar
Vingerafdruk van bestand - MD5:
Niet beschikbaar



I will admit that my dutch is non-existent, so I'm not going to comment to much on the log. However, we've already contacted Norton about this issue. I would also look to white-list the folders where your launcher is installed as well as the shared cache folder.

CCP Maxwell - QA Engineer - Team RnB
Lady Aesir
Ghost Recon Inc
#59 - 2015-11-16 18:04:14 UTC
Is the new launcher supposed to replicate settings across accounts. If so then mine is not functioning correctly I cannot get the same settings i.e. Market Quickbar to replicate across any accounts. They all use settings 3 but to no avail?
CCP Maxwell
C C P
C C P Alliance
#60 - 2015-11-20 12:57:57 UTC
Net7 wrote:
CCP Phantom wrote:

Known issues
  • Launcher does not have a unique icon the task bar.
  • Launcher doesn't currently work with AMD Crossfire setup's.

Fixed that for you CCP Phantom, since I was ignored it seems back on 10/8/2015

https://forums.eveonline.com/default.aspx?g=posts&m=6086756#post6086756

Once again, I turn my Crossfire setup off, and the launcher works without issue...

Maybe you will catch it this time?



Hey!

I cannot reproduce this on our Crossfire setup. I have tried both Windows 7 and Windows 10, with AMD driver package 15.201.1151-150821a-188665E. I'd be curious to know if you still have this issue?

CCP Maxwell - QA Engineer - Team RnB