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Multi-training queue "stuck".

First post
Author
SurrenderMonkey
State Protectorate
Caldari State
#1 - 2015-11-03 19:14:01 UTC  |  Edited by: SurrenderMonkey
I've just activated a multi-character certificate.

Upon attempting to activate a second queue, I was cordially invited to purchase a multi-character training certificate, which is odd, because I just did that.

It seems to be stuck in association with the wrong character. My understanding is that they are not associated with characters, so this is an additional oddity.

I want to train Alt A and Main.

I do not want to train Alt B.

At the time of activation:

Main was training. Alt A had an idle queue with one item in it.

Alt B had an empty queue.

After purchasing an activating the item, Alt A still cannot train.

Alt B CAN train, but that doesn't do me any ******* good now, does it? It seems to think that Alt B is training regardless of whether or not it actually is (which it most definitely, to clarify, is not).

I have, for funsies, tried starting and stopping a queue on Alt B, hoping this would rectify the matter. It did not.


Update: I stopped training on my main. So, now I have zero characters in training. Alt-A STILL can't start a queue. Attempting to do so STILL invites me to buy another training certificate.

"Help, I'm bored with missions!"

http://swiftandbitter.com/eve/wtd/

CCP Claymore
C C P
C C P Alliance
#2 - 2015-11-03 19:33:07 UTC
Hello,

Please see this post
http://community.eveonline.com/news/news-channels/eve-online-news/parallax-known-issue-with-mptc/

Hopefully it sorts your issue.

Quality Assurance Analyst Team Psycho Sisters

SurrenderMonkey
State Protectorate
Caldari State
#3 - 2015-11-03 19:35:29 UTC  |  Edited by: SurrenderMonkey
CCP Claymore wrote:



I've logged in and out so many times at this point that I am surprised I haven't been IP banned for attempting to DOS the login server.

So far it has done a whole lot of nothing. I'll try again, though.

Bear in mind, I can start two characters in training - just not the RIGHT two characters.

One character (this one, in fact) cannot start training even when 0 other characters are training.

Edit: Yeah, no. Tried that again, logging out of absolutely everything. Fully closed launcher, even the website for snicks.

Still cannot start a queue on this character, even with 0 other queues running.

"Help, I'm bored with missions!"

http://swiftandbitter.com/eve/wtd/

Max Kolonko
Caldari Provisions
Caldari State
#4 - 2015-11-03 21:37:48 UTC
SurrenderMonkey wrote:
CCP Claymore wrote:



I've logged in and out so many times at this point that I am surprised I haven't been IP banned for attempting to DOS the login server.

So far it has done a whole lot of nothing. I'll try again, though.

Bear in mind, I can start two characters in training - just not the RIGHT two characters.

One character (this one, in fact) cannot start training even when 0 other characters are training.

Edit: Yeah, no. Tried that again, logging out of absolutely everything. Fully closed launcher, even the website for snicks.

Still cannot start a queue on this character, even with 0 other queues running.


I assume Youve already tried it, but have you tried to relog agai.... just kidding. Have You tried to clear cache files (esc menu -> reset settings -> clear all cache files)?? it helps with many issues so You never know.
SurrenderMonkey
State Protectorate
Caldari State
#5 - 2015-11-03 22:07:47 UTC
Just tried a cache flush - No luck.

"Help, I'm bored with missions!"

http://swiftandbitter.com/eve/wtd/

Chris Winter
Bene Gesserit ChapterHouse
The Curatores Veritatis Auxiliary
#6 - 2015-11-04 01:07:58 UTC
Having the same problem. This character is unable to train skills even when no other characters on the account are training.
Tral Ranoy
State War Academy
Caldari State
#7 - 2015-11-04 03:42:46 UTC
Same here , even restarted the computer to "make sure " still wont let me.. =(
Erika Mizune
Lucifer's Hammer
A Band Apart.
#8 - 2015-11-04 05:03:23 UTC
I am having this issue, however I do not have a multi-training item running. I cancelled my active queue, relogged to the character I wanted to train, and I keep getting the pop-up to activate multi-training. Saying one of the characters on the account is training ... but there's no others training ...

Former DJ & Manager of Eve Radio | Blog | Sounds of New Eden | Twitch | Twitter

Supreme Authority
Not PurpIe Shoot It
ISK Positive
#9 - 2015-11-04 10:25:25 UTC  |  Edited by: Supreme Authority
CCP Claymore wrote:

the below is here so you can (probably, hopefully) replicate these steps and see the cause of this issue.

i started a new trial account today to fiddle around with. i trained one skill on the first character then made a second. i trained two on the second character. i then decided to delete that one after pausing it's queue and started a third one. when trying to start the queue on that newest character it prompted me to activate multi-character training. i logged out and double checked both other alts (canceling the deletion), both had totally empty queues. i logged back in to the third character and tried to start training again. clicking apply several times after adding a few skills did nothing, closing out of the queue window it prompted me to apply the changes so i clicked yes. reopening the queue window i saw that all of the skills that were there had been cleared out. after walking through these steps several more times i was able to replicate it each time. this character was and is totally unable to train anything whatsoever with no other characters training and is continuously prompted to purchase multiple character training.

i'm going to pause here for a moment to collect myself. eve is 13 years old. brain in a box has been in the works for the last two of that. eve has it's own dedicated test server. these facts make me seriously wonder how any of this made it past the testing phase. was any even done? i realize that as an old player who understands this will quickly be corrected this isn't a big deal, but imagine if this trial account was my first. you would've just expected me to pay for a game that doesn't work, and then told me i needed to pay for extra add-ons to make it do so multiple times. wtf ccp?! Shocked
CCP Claymore
C C P
C C P Alliance
#10 - 2015-11-04 11:38:20 UTC
This "should" be fixed now! Fingers and toes crossed.

Is it working for you now? If not I will poke people to take another look.

Apologies for the inconvenience.

Quality Assurance Analyst Team Psycho Sisters

Venturiam
Dove Industries
#11 - 2015-11-04 13:18:01 UTC
I am having the same problem on my one account. I don't use a Multiple skill training license as I am not interested in doing multiple skill training. The training on the one character refuses to start today after downtime no matter what I do and NONE of the characters are training. It keeps popping that I should buy a Multiple Skill training License to start the training and I am not interested in it. Sad
SurrenderMonkey
State Protectorate
Caldari State
#12 - 2015-11-04 14:30:04 UTC
Hey, I can train! Thanks!

"Help, I'm bored with missions!"

http://swiftandbitter.com/eve/wtd/

Venturiam
Dove Industries
#13 - 2015-11-04 14:57:59 UTC
Glad to see SurrenderMonkey's problem is solved with the multiple training. I still have the problem of not being able to start training on my character using single character training while none other characters are training. I am actually considering to delete the other character on the account in a desperate attempt to see if I can get the main character to start training Sad
Hoyy Lawson
ARES Redemptor
#14 - 2015-11-04 21:09:08 UTC
I'm still not able to start the skillqueue on my main character (Hoyy Lawson).
But on the other 2 chars on this account I'm able to start the queue and also switch between them.

Think this skillqueue needs some work.
Writing a ticket at the moment.
Kara Thorn
Hel Hammern
SLOW Logistics Alliance
#15 - 2015-11-04 23:10:12 UTC
I also can't start training on a second char on this account even though i stopped training for the main. Seems like it's not only connected to Multicharacter training.
Julian Celador
Aliastra
Gallente Federation
#16 - 2015-11-04 23:31:59 UTC
I'm having this problem too. I have not purchased Multiple Character Training.
Ito Saika
School of Applied Knowledge
Caldari State
#17 - 2015-11-05 01:42:07 UTC
Same problem. No Multiple Character Training.
Marvos Endashi
Outback Steakhouse of Pancakes
Deepwater Hooligans
#18 - 2015-11-05 03:21:56 UTC
Ito Saika wrote:
Same problem. No Multiple Character Training.


Same as above. Been trying to start the training queue on my main without any luck. Guess I'll just train something on one of my alts for the time being What?
Lux Levitas
#19 - 2015-11-05 03:24:53 UTC
Same problem as well, no multiple character training and unable train alt on same account even with main training queue paused.

I am able to restart main training queue; also, the SP at the character select screen is not correctly updating.
Jeago Omego
Omego Resource and Recovery Enterprises
#20 - 2015-11-05 06:12:55 UTC  |  Edited by: Jeago Omego
So its not just me... one character on my account can train, the other can't. it just kicks me to the buy plex to unlock another que screen. the only thing I haven't done at this point is a fresh install of the game ( I've left stations, changed systems, changed regions, exited game, restarted computer, cleared ques, tried different skills, cleared caches, repaired game, said prayers and plenty of curse words, fixed a drink, finished it... checked forums). I don't even need to train the skill that much but now its become an obsession that might very well consume my very soul. Ok well not that but being on the forums makes me really feel like I could have spent more time on my portrait.
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