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Issues, Workarounds & Localization

 
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Rail gun visual bug.
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Kaylan Amnella
Viziam
Amarr Empire
#1 - 2015-10-13 23:13:23 UTC
So sometimes the rail gun firing animation bugs out (https://imageshack.com/i/pcGvSHq6j the gun on the top of the hull at the back) this effect persists for several seconds instead of playing the normal firing sound/animation like the turrets in the rest of the picture.

(https://imageshack.com/i/p8jVjp0ej a picture of only the bugged effect, this effect persists for several seconds after firing)
Kaylan Amnella
Viziam
Amarr Empire
#2 - 2015-10-14 16:25:22 UTC
I hope this is in the right forum aswell. Unless there is a better place to report bugs?
Kal'Han
Kador Trade Company
#3 - 2015-10-14 22:16:55 UTC
yup right place for issues.
lots of similar graphic issue only one or 2 ppl have and no confirmation from support

here's what you MUST do to prove the issue is real
Clear cache
Repair the client (probably a corrupted file during a recent update, that is the most probable cause)

if nothing work, then try to get screenshot (done) and exact step to reproduce/when it appears

then post also a ticket in the support.


as stated in some post by a Dev, there is some known bug while downloading patch, there may need a repair or a reinstall


as noone is giving a sign here that's probably only you who noticed this. (I know I didn't)
Kaylan Amnella
Viziam
Amarr Empire
#4 - 2015-10-14 23:00:52 UTC
Kal'Han wrote:
yup right place for issues.
lots of similar graphic issue only one or 2 ppl have and no confirmation from support

here's what you MUST do to prove the issue is real
Clear cache
Repair the client (probably a corrupted file during a recent update, that is the most probable cause)

if nothing work, then try to get screenshot (done) and exact step to reproduce/when it appears

then post also a ticket in the support.


as stated in some post by a Dev, there is some known bug while downloading patch, there may need a repair or a reinstall


as noone is giving a sign here that's probably only you who noticed this. (I know I didn't)


Ill try clearing my cache and that and see if the issue still persists. thanks.