Macintosh

What the title says, I think you owe your Mac customers a statement, Q and A, a town hall, something.

You fixed nothing in the Vanguard patch. Nothing. The Mac client is riddled with bugs and yet you fixed nothing?

Just in the last year we have had the cloak bug (for over 5 months!), the related shader setting not being available, the IGB crashes the whole client, there is a huge, huge freeze/lag when opening markets/windows or undocking. Peoples ships loose parts. Multiple clients crash. We can not see the new effects that are coming out in game (such as the anchoring effect, and new dirt on ships) and so on. Too much to list (not to mention we never know if the new OS updates will work ahead of time). Hell the only major bug you’ve fixed recently was the random crash due to download that literally took you years to fix while we watch PC bugs get fixed constantly.

And as much as you like to pretend we don’t, your users can actually read the internet and we know Transgamming sold off Cider to NVIDIA who wants to use it for something else months ago.

So what the bloody hell is going on. For reals this time! You have continually said you are “acutely aware that the Mac EVE experience could be better and we're working to make it better.” yet we do not see that happening. On the contrary, things just seem to get worse. For all the ‘we’re working on it’ but “no ETA” talk the bottom line is you are continually giving your Mac customers a gaming experience that other developers are publicly apologizing for and giving refunds (FFXIV did this with it’s cider release). Your actions do not match your words.

If there is a roadmap for the future of the Mac client then at least lay that out for us the way you did with the rest of EVE when people where mad. We’re adults, treat us like ones. If you’re not going to fix the IGB because you want it to go away, tell us. If you’re having problems with your ‘partners’ not being home anymore, we’ll understand. If the sale left you uncertain on what to do, we can help and give suggestions and options. If you’re under contract and can’t say anything… tell us that. If you're working constantly on it and just can't get it to work say that. Even if you just don't care about how the Mac clients runs let us know. But when everyone on coms or in fleet in a social game laughs at the mac users because we cant do or see something and the most given advise from you Mac users to other Mac users is to run a windows copy while other publishers are giving refunds for the same bugs we live with constantly, the least you can do is keep us in the loop! Is something other than the same ole ‘working on it no timeframe’ too much to ask for?

Come on CCP you know we love you (in a platonic way... but I won't speak for others). We've already drank the EVE cool aid and are invested in the game. Stop treating us the same way I treat girlfriends i'm not really that into.

I have the same feelings on how we get left in the dark. It sucks - and once in a while CCP is nice and says something, but the silence has been much to long this time.

On building a native app - I would love it, but there would be a lot of time consumed as well as possible issues.
My thing with rebuilding the code

Much of the newer code works. Legacy code could be trashed and replaced. The assets and other items work great and probably transition over well. CCP should (could) have taken this approach vs the new structure system (could still be done as a back end item) due to the fact that developing/rebuilding the games core engine and graphics engine could lead to fewer headaches and errors down the rode.

The #1 issue - does CCP see taking 6-12 months redeveloping and updating all of the games code worth it. There could be any number of bugs and errors (major one being character data). But that is what the test servers are for - helping to find issues.

Maybe if anyone is at EVE Vegas or wherever should just keep asking them about the Mac client.

yeah this is really frustrating.
This is like the Third thread about thoses problems.
Yet we do not get a answer.
No Eta, no information, not even a Statement - nothing.

really disappointing.

I have been using PlayOnMac, a free wine based program which has allowed me to play Eve easily, and with amazing amount of performance improvements over the native CCP mac client.

Please report bugs anyway. The reason is that if you do so from within game we get a package of information about your system. You may be having a problem that leaves you dead in the water, but if neither you nor anyone else reports it (and I mean a bug report, not a post here) then it may not be tracked.

We investigate all bug reports that come in. Often, bug reports from Mac players are issues we can address in-house or impact all platforms.

As I'm sure you're aware, we use a third-party API layer to get EVE running on the Mac. Some of the bugs we encounter require updates or fixes to that code, and that requires us reaching outside the company to get fixes. This can take time, and we don't always control that schedule.

We definitely have a round of fixes and improvements for the Mac coming later in the year (as part of an update to that third-party API layer), we're working on compatibility testing with the release version of El Capitan right now in the hope that we can add it to our supported platforms soon, and our graphics QA analysts and software developers have Macs on their desks that they use to test each new feature as it goes into the game.

Beyond that, please continue reporting bugs you encounter, because the bug that has been driving you crazy for the last year may simply never have happened on our test systems. We try to do enough testing to render that unnecessary, but there's no way to find every bug in our in-house environment.

Also, if you are having a problem that prevents you from, say, playing the game at all, please, please open a support ticket. Most such issues, even if they are the result of an underlying bug, can be worked around, and our technical GMs are there to help.

What you're describing is not normal or expected behavior. My first suggestion would be to open a support ticket here:

https://ccpcommunity.zendesk.com/hc/en-us

You can also submit a bug report here:

https://community.eveonline.com/support/bug-reports/

Be sure to attach your launcher log, which you can get using the instructions here:

https://ccpcommunity.zendesk.com/hc/en-us/articles/202664145-Launcher-Log

We've had an ongoing issue with bug reports with attachments that have a .log extension (yeah I know!) that our web team is looking at, so if you have any troubles submitting such a bug report, just rename that .log file to have another ending. .txt works.

I work on a 12 core xeon with my Mac Pro Late 2013 and its running ok I guess, compared to my windows 10 build it can be a lot better. Of course I didnt buy my nMP to play eve its for work but I'm just saying.

I became a bit tired too these months with the accumulation of unsolved problems.

from my side:
- Cloaking texture bug
- Client freeze several seconds (!) while getting info or accessing database windows ingame
- Black screen of death when launching game
- Mapping problems on ships textures (some textures blocks floating around ship in space)

Mac Pro 1.1 , ATI Radeon HD 4870, Yosemite 10.10

I know this is old, but it worked perfectly few months ago.
Otherwise it works flawlessly on my MBP 15' retina with the 2GO nvidia sup card, but I prefer to play on my mac pro

My suggestion is : NO MORE PIZZAS FOR MAC DEV(S) UNTIL EVERY BUGS HAS BEEN ERASED !!

I know its harsh but we (macusers) are gamers too.