Issues, Workarounds & Localization

Oh god, I hate it so much. Even just clicking a new section in the market.

Me and my GTX 970 would worship you but every time I try to worship, I get a lag spike and the interface freezes up.







Any performance-related lag spikes are probably due more to your RAM size and the way your paging files are allocated and used, as well as potentially being caused by memory leaks, but are not likely to have much to do with the power of your video card. Video memory might be a factor but nothing else on the card will have anything to do with it.

But I suspect this interface lag is due to the client waiting on server response, and has nothing to do with rig performance. Alternatively, it could be due to an esoteric scripting usage requiring me to update one of the many outdated frameworks I have that no other games need or even use.

I wondered if this was happening to me and I had just become so use to it, I did not realize it. So I went out and tested. I do not get any sort of micro-freezes from routine button pushes. I can click to lock targets as fast as I can move the mouse. I can turn on modules as fast as I can move the mouse. Sure, there can be some delay in the server responding, but its not stopping me from making another click.

Note: I do get a big spike the first time I use the market in any given session. Like a 20 second freeze. That started a couple of weeks ago. But, its just the first time I use the market. After that, it's fine.

I DO NOT have a great internet connection. I'm on Wi Fi from a laptop (MacBook Pro), to Time Warner cable, and I am on the US west coast, which is a goodly distance from the servers.

So it has to be something on your computer. The cache and the memory have been suggested. Another possibility is some piece of utility software you have loaded. Eve can be very sensitive to what else is running on your computer. Try turning stuff off.

Each time the client is run it creates log files in your documents folder. Over time this accumulates a lot of logs which can cause the client to lag. Try opening your documents folder, then EVE, then logs, then either delete the logs or move them to a backup folder. Once you have done that try running the game again and see if the issue persists.

I have the same problems too. I have had this issue for some times now. For me it's the Industry window, it would freeze the client for more than five seconds. I initially put it down to me have to many blueprints in one station but I have recently created a few more alts and it happens on them too.

Creating a contract is nearly impossible in space, so I only do that when I am docked. My entire client is locked up for a good 5-10 sec when creating a contract.

The Market isn't too bad for me as the window displays but after 5 seconds the data appears, but the Industry is the worse for me and that is what I use everyday/hour.

This never used to happen but the recent updates have totally slowed down the game for me. I can notice each lag more when I am mining. When I target a rock, once lock you see your target and the round circle round it spinning, If you click on any icon or open any window, you can see the circle target slow down to a stop and once the action is ready/complete you see the circle spin real fast to catch up to date.

This is not acceptable at all exceptionally in null sec as your reaction speed determines whether an interceptor catches you or not. If every action you make is laggy, how on earth am I to get safe, if I have less than 30 second to get my arse out of that Ore site. When it takes 3 second for right click to bring up the menu and more lag when selecting where to warp too. If you're too slow to react in time, your caught and in the mercy of your enemy.

Now take this to a small fight or even a massive, it diminishes your experience and makes the game unplayable on to of that imagine if you add tidi to that.

I cannot risk opening up the industry, market, wallet and creating contract in space the lag is too dangerous, I only do these action when I am docked as this is the only place I feel safe doing it. So I am having to docked or go to the POS in order to do any of these actions.

Please CCP make this an URGENT investigation because it never used to be like this.

The UI remains with lag spikes all over the place even after I clear cache on the logout page each and every logout today. This problem didn't get to this level of obvious until today's patch, though it has been coming and going since around the time DoD came available. Whatever was done in today's patch outside more shiny SKINs to throw money at, it's causing several UI issues ingame that is impacting playability along with just being very irritating. I should not have to count to 10 waiting for Regional Market to load, while the game for all intents and purposes, is temporarily frozen.

And no, it is not my internet connection. 5m up, 45m down, ping under 19 at all times. Stability tests also right in the green all cycles. The 'other' MMO I occasionally waste time on is Not acting up.

>Jeven

Those would be my usual suspects for this lag spike delay. Industry window, Regional Market (each and every time I open it, not just the first during a session), Fitting window, and Contracts. The first undock in a session is also a bit of a nerve wracker, black screen for a several second count. At other times I'm now getting a heavy delay on jumping when I arrive at a gate, along with loot telling me to wait a moment as it's in transfer. Delays/lag spikes are growing in number and what sets them off.

I clear cache now each and every logout, and have moved the client logfiles over to a different folder outside the CCP folder as suggested in an earlier post on this thread. The Internet connection is still in my usual solid numbers, and I clear that modem's virtual memory on a weekly basis to maintain speeds. After a long phone conversation with my ISP their results are the same as mine.

This is NOT on my end, and is NOT on theirs. That leaves a node somewhere along the way, and TQ itself.

If this is truly not a CCP caused problem, please gimme the name of the company with the bad node so I can call and scold them. Then I'll back off on this specific bug and aim my irritation at the legit source of headache.

>Jeven

I have noticed the same problem with some parts of the UI, mainly around the market

each time something is populating the tree on the left side (opening, search, browsing) there is some freeze in the game for a fraction of seconds

It's probably due to something writing market data on the hdd for evemon and the other market dumper, but maybe not


I think the only place I saw these lags was in the corp/war history, where listing huge amount of data is too much


I'd guess a process doing stuff in the list is not friendly with the others and prevent refreshing, but on an i7, 8GB, and SSD, I never had more than really short freezes under a second, or a fraction of a second. annoying : yes, game breaking not for me
(I guess having that config and accepting a freeze is not ok in fact! damn)

not game breaking = when I'm in space and do stuff it doesn't happen. annoying because it's in market and corp, which is management and I don't do that while flying for my life ;)


cache empty, folder cleansed, any thing explained by ccp above is doing something on the symptoms for me.



Edit - after a few hours
now that this was reported I tried to take notice of when and where this was happening.
While the market is the biggest lag/freeze generator, there are lots of times this is happning, always at opening or closing UI windows. it is really small but once it has happened, it doesn't do it again if you try to open the same thing, compare the same object, show info, etc... like a cache being filled, then it doesn't freezes until another a few minutes later.

I don't think I ever see a big one more than a few fraction of a second, but now I keep noticing it

Now on a completely formatted and clean reinstall of Everything...

Still the UI freeze/lag spikes in the usual places. Regional Market, Fitting, Industry, At a Gate just before jumping to the next system, Contracts, Corporation Window, loot telling me it's in transit, and first undock in a session. Since there's no giant pile of logs to be a source on my computer rig, CCP might want to take a close look at this lag/freeze issue.

>Jeven

Next one here. iMac
Month ago only the standings tab was lagging as hell.

Since updates over this year other parts of the UI are going slower and slower. Market, Research, opening my skill queue, opening the info of an item, undocking!
Transfering a bigger bunch of items ( > 50 ) from my ship cargo to a station hangar ...

When I think I could be attacked after undocking, I restart to my Win10 partition. No lagging there. But that's not a real solution.

Chache clearing, plain new installation, reducing the graphic effects... all with zero effect.

Just logging in to enjoy a play session is currently not possible.