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Missions & Complexes

 
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Stuck on Mission Balancing the Books 8
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Phenix Redd
Scorpion Rising Systems Enterprise
#1 - 2015-09-13 23:05:54 UTC
I lost the Central Data Core I was supposed to deliver when my ship got destroyed. I went back to the wreckage but it was not there. Now I can't complete the mission and there is apparently no way to restart it. What is that about? Any help would be great.
DeMichael Crimson
Republic University
Minmatar Republic
#2 - 2015-09-14 00:46:19 UTC
File a Support Ticket in game asap - Mission in progress - Character stuck. I believe it's a question mark icon in the Neocom bar.

Anyway, a Game Master (GM) will reply within 5 to 15 minutes and they usually have no problem resetting the Career Agent missions for new players.

Good luck to you. Hope you have a long and rewarding career here in Eve.


DMC

'The Plan' | California Eve Players | Proposal - The Endless Battle
DeMichael Crimson
Republic University
Minmatar Republic
#3 - 2015-09-14 09:23:09 UTC  |  Edited by: DeMichael Crimson
Awww, I see CCP has now changed the way to submit a Support Ticket. No longer can be done in-game with ease. Players still click on Eve Help (F-12 key = Question Mark icon in NeoCom Bar) but then it directs you to their Eve Online Support site in your out of game browser to actually file it.

https://ccpcommunity.zendesk.com/hc/en-us/requests/new/

In my opinion that's not very user friendly, they just made it even tougher for players to contact them.

By the way, does anyone know when this was changed ? Was it included in Patch Notes ? Was it posted in a Dev Blog ?

Ugh



DMC

'The Plan' | California Eve Players | Proposal - The Endless Battle
Donnachadh
United Allegiance of Undesirables
#4 - 2015-09-14 14:19:47 UTC
Submitting the support ticket with an explanation of what happened is the best option.


DMC
Wondering, will the career agent missions reset at downtime?
It has been so long since I ran one I do not know. If they do that is another possible way to solve a situation like this.

I noticed the change to the support request function after the last update. I am not sure if it was instituted then or simply if that is when I noticed it. Considering that the in-game browser is going away at some point I wonder if this is just another part of that transition.
DeMichael Crimson
Republic University
Minmatar Republic
#5 - 2015-09-15 04:38:07 UTC
Well, it's been a long time since I ran Career Agent missions too. However I believe they're the same as regular missions and should reset with Downtime. The only reason the mission wouldn't reset is if the mission objective had been completed.

In Balancing The Books 8 of 10, the player receives the item from the agent for delivery to another station so yeah, you're right. This mission should reset itself with Downtime.

About the in-game Support Ticket being changed, I was informed that happened a couple of months ago. I haven't had to file a Support Ticket in a long time which explains why I didn't notice it.

Ugh



DMC

'The Plan' | California Eve Players | Proposal - The Endless Battle