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Crippling Slow Speeds Login

Author
Bumblefck
Kerensky Initiatives
#21 - 2015-09-05 21:36:59 UTC
Webvan wrote:
What, you can't read, son? I said it's been running good here. It's been running shiny all month.
This isn't a national issue, likely a small region in the world having issues with some network server somewhere. People from where you are from never have issues? uh-huh... hah
-




First of all, I'm not your 'son'. That's just weird and creepy.

Secondly, it appears that you're in the minority in this thread. Look above you, lots of others are having problems.


Perfection is a dish best served like wasabi .

Bumble's Space Log

Budrick3
Moira.
#22 - 2015-09-06 04:21:34 UTC
Alright, this is a video I created to help show what is going on. I weighed heavily on putting text in the video because it passes the time faster because you are occupied by reading, and so it does not feel like it taking long. But without the text, it is almost a solid 1 minute of logging in. Also in addition, i went out to rat for an additional illustration, and nearly got killed. Note how long it takes the guns to cycle. The rat magically died, and my ship stopped because the last command was approach. Thus I was just blooming my sig without going anywhere, and nearly lost this example enyo that was shield buffer fit.


https://youtu.be/KM_N8eLTkBw
Tau Cabalander
Retirement Retreat
Working Stiffs
#23 - 2015-09-06 05:33:45 UTC
Curious.... did anyone having problems enable full download of all assets in the launcher?

Still, could be a network issue.
Webvan
All Kill No Skill
#24 - 2015-09-06 07:45:48 UTC  |  Edited by: Webvan
Bumblefck wrote:


Secondly, it appears that you're in the minority in this thread. Look above you, lots of others are having problems.


Yeah, I'm in the minority, I gave a solution and not just trolling the thread like certain people Roll


Again, you guys need to trace route. Some mmo's won't even bother with a network support ticket unless you attach a trace route log. This is likely not a CCP issue, and vague "I can't connect" shows nothing for support and even less for forums.

I'm in it for the money

Ctrl+Alt+Shift+F12

Balactus
#25 - 2015-09-06 15:00:36 UTC
High Graphics - 1 account: 32 seconds for it to load from when i hit play to the character selection screen fully loaded. 22 more seconds for my ship to load in space. (I'm not docked in station.)

But when I run 2 accounts: 56 seconds for it to load from when i hit play to the character selection screen fully loaded. 30 more seconds for my second ship to load in space. (Also not docked in station.)

What kind of load times are everyone else experiencing?
solon101
Trillium Invariant
Honorable Third Party
#26 - 2015-09-06 22:36:29 UTC  |  Edited by: solon101
It is also taking me forever to adjust my sell and buy orders in trading hubs. Pretty much have to give up buying stuff in trading hubs. now this is getting bad. I hope ccp can fix.

On a sidenote when logging into bigger ships before everything is loaded my ship has come out of warp. so in the neighborhood of 40secs clicking the character and able to activate modules. That's scary bad
Malaclypse Thorn
School of Applied Knowledge
Caldari State
#27 - 2015-09-07 01:16:04 UTC
Its now 2 days later since this started, and nothing has changed and none of us with this issue have even begun to be acknowledged by CCP. Should this continue to be a 10s delay on actions, 2m login time, and almost unusable website, i will have no choice but to unsub...which i would really rather not do... can we at least get someone to say "yes we know this is happening, we are working on it"
solon101
Trillium Invariant
Honorable Third Party
#28 - 2015-09-07 03:40:46 UTC  |  Edited by: solon101
Budrick3 wrote:
Alright, this is a video I created to help show what is going on. I weighed heavily on putting text in the video because it passes the time faster because you are occupied by reading, and so it does not feel like it taking long. But without the text, it is almost a solid 1 minute of logging in. Also in addition, i went out to rat for an additional illustration, and nearly got killed. Note how long it takes the guns to cycle. The rat magically died, and my ship stopped because the last command was approach. Thus I was just blooming my sig without going anywhere, and nearly lost this example enyo that was shield buffer fit.


https://youtu.be/KM_N8eLTkBw


yep same here man :(
Budrick3
Moira.
#29 - 2015-09-07 05:10:53 UTC
If you are experiencing these problems, please show support in the following forum to illustrate it is not just a few of us.

https://forums.eveonline.com/default.aspx?g=posts&t=443945&find=unread
Space Overlord
K162 Chaos
#30 - 2015-09-07 07:20:40 UTC
Thanks guys I'm happy to see its not just me im not crazy lol. maybe ccp will start working on it before we start losing people or at least show that they are working on it
Arosth Katsbalger
Odyssey Corporation
#31 - 2015-09-07 19:39:08 UTC
Yeah same here. Just got back after a socket drop. Alot of the people in my corp are having same issue. Session change slow as well as time to login. More lag than i care to face for any type of combat.
Chuck GreenMan
Brave Newbies Inc.
Brave Collective
#32 - 2015-09-07 20:13:36 UTC
Clearly a net issue, what ISP do you guys have?

I have cox and am getting 60 mbs download to local servers with a low ping. When i ping UK servers i am getting a 370 ping... Spain is 170 or so.

Can someone please find a way to fix this :(
Serpentine Goddess
University of Caille
Gallente Federation
#33 - 2015-09-07 20:49:22 UTC
I have Cox Cable provider. Local servers about 20-30 ping up until i hit, po3-20G.ar6.LON3.gblx.net router then its packet loss and constantly over 170 ping
Enormous Peanuts
Novus Princeps Holdings
Integritas Constans
#34 - 2015-09-07 21:30:32 UTC
Serpentine Goddess wrote:
I have Cox Cable provider. Local servers about 20-30 ping up until i hit, po3-20G.ar6.LON3.gblx.net router then its packet loss and constantly over 170 ping



I have same problem and also with Cox. Link through Globalnet to UK is dead slow with huge packet-loss for 4-5 days now.

Unfortunately, I have no idea who to scream at to fix the problem.
Space Overlord
K162 Chaos
#35 - 2015-09-07 22:54:14 UTC  |  Edited by: Space Overlord
I also have cox any ideas on work arounds
Webvan
All Kill No Skill
#36 - 2015-09-07 23:06:41 UTC
Serpentine Goddess wrote:
I have Cox Cable provider. Local servers about 20-30 ping up until i hit, po3-20G.ar6.LON3.gblx.net router then its packet loss and constantly over 170 ping

yay someone finally ran a diagnostic as recommended. That's owned by Level 3 Communications, I've had issues with them in the past. They have a number of routs to Europe, and if you send your ISP any traceroute log files, they may reroute the connection ending the problem for you.

I'm in it for the money

Ctrl+Alt+Shift+F12

Budrick3
Moira.
#37 - 2015-09-07 23:28:27 UTC
Interesting, I have Cox Communications also.
Budrick3
Moira.
#38 - 2015-09-07 23:31:16 UTC
Chuck GreenMan wrote:
Clearly a net issue, what ISP do you guys have?

I have cox and am getting 60 mbs download to local servers with a low ping. When i ping UK servers i am getting a 370 ping... Spain is 170 or so.

Can someone please find a way to fix this :(


What IP did you trace too?
Space Overlord
K162 Chaos
#39 - 2015-09-07 23:36:12 UTC  |  Edited by: Space Overlord
Webvan wrote:
Serpentine Goddess wrote:
I have Cox Cable provider. Local servers about 20-30 ping up until i hit, po3-20G.ar6.LON3.gblx.net router then its packet loss and constantly over 170 ping

yay someone finally ran a diagnostic as recommended. That's owned by Level 3 Communications, I've had issues with them in the past. They have a number of routs to Europe, and if you send your ISP any traceroute log files, they may reroute the connection ending the problem for you.


thanks guys im not a tec guy at all.
feels like im getting the cox :-)
Space Overlord
K162 Chaos
#40 - 2015-09-07 23:42:17 UTC  |  Edited by: Space Overlord
87.237.38.200, port 26000 TCP (this being TQ and the port the client uses to connect to and communicate with the server)

What ccp said
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