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Logging In Issues
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Vasari Aktehra
Zebra Corp
Goonswarm Federation
#1 - 2015-08-30 01:53:34 UTC
So I forgot my password a while back, changed it on TQ; but It didn't mirror to SISI.
Now I've posted in the "Account reactivation" thread and of course- My account is activated on SISI; But I can't log in because It's the old password that I don't know.

And I can't change the password because It's 'Mirrored' , there is litteraly no way to get onto SISI; All because of a small issue like this.

I have posted a support ticket, CCP replied with "Post in the Reactivation thread", did that. Nothing.
And I'm wondering- how many others are having the same problem?

Is there any way to actually Fix the issue?
Kierss Mann
Pator Tech School
Minmatar Republic
#2 - 2015-08-30 10:46:34 UTC
Vasari Aktehra wrote:
So I forgot my password a while back, changed it on TQ; but It didn't mirror to SISI.
Now I've posted in the "Account reactivation" thread and of course- My account is activated on SISI; But I can't log in because It's the old password that I don't know.

And I can't change the password because It's 'Mirrored' , there is litteraly no way to get onto SISI; All because of a small issue like this.

I have posted a support ticket, CCP replied with "Post in the Reactivation thread", did that. Nothing.
And I'm wondering- how many others are having the same problem?

Is there any way to actually Fix the issue?

Yes. there is. By waiting till Tuesday when the next mirror is going to be.
Vasari Aktehra
Zebra Corp
Goonswarm Federation
#3 - 2015-09-06 05:51:25 UTC  |  Edited by: Vasari Aktehra
((Yes. there is. By waiting till Tuesday when the next mirror is going to be.))

Shouldn't have to though. Also- a friend is having the same problem, but with All his toons (Can't get past the "You haven't been on this computer, please enter a character on this account); just as I put in the Exact name of my toon; I couldn't get in.

It's ridiculous, and CCP doesn't seem interested in the least to fix it...