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Player Owned Customs Office: Your feedback on the past month

First post
Author
CCP Omen
C C P
C C P Alliance
#1 - 2012-01-03 15:00:08 UTC
Hello and a happy new year!

We are getting back to work and this is high time to evaluate how the Player Owned Customs Office feature worked out and potentially address any rough edges. Needless to say, we have been monitoring the developments for any major issues, and several defects were fixed during the past month. With this thread we want to collect your impressions and learn how you are using the feature and how you believe it has impacted EVE.

Here are a few questions if you need help to get started. Please remember that constructive feedback is more likely to lead anywhere.

1. Is there anything related to the Customs Office feature or PI taxes that you think is broken or terrible?

2. Do you think the amount of PvP engagements has changed in EVE as a result of this feature?

3. Do you think the feature has created new opportunities for small to mid-sized corporations?

4. Do you think PI has become more or less relevant in EVE?

5. Do you have any awesome story related to a Player Owned Customs Office?


Best regards
CCP Omen

Senior Game Designer Team True Grit EVE/DUST Gameplay Liaison

Velicitia
XS Tech
#2 - 2012-01-03 15:14:31 UTC
1. Interbus hates us Sad ... so we blew up their offices Twisted
2. I've seen a little more action, usually the "really, why are they ALWAYS here when i'm in a hauler" type action though.
3. Depends on what we're defining "small to mid size" as. But, I think so.
4. I think it's about the same. It'll take a little more time (and possibly the fuel block switchover) to really tell.
5. Nothing "Player Owned" yet (have just shot Interbus so far).

edit -- first!

One of the bitter points of a good bittervet is the realisation that all those SP don't really do much, and that the newbie is having much more fun with what little he has. - Tippia

Xearal
Dead's Prostitutes
The Initiative.
#3 - 2012-01-03 15:47:33 UTC
1. Is there anything related to the Customs Office feature or PI taxes that you think is broken or terrible?

I have not managed one(yet), but afaik, it's only possible to use corporate standings to determine someone's tax level.
Maybe individual standings or something should be added as well, as PI is done by individuals not corporations.

2. Do you think the amount of PvP engagements has changed in EVE as a result of this feature?

I've seen/heard quite a bit of action regarding the new POCO's. My personal main concern is that they don't have any basic defenses of their own, so there's nothing there to stop the initial attack.

3. Do you think the feature has created new opportunities for small to mid-sized corporations?

TBH, I think there's a big danger here of large blobs taking over 'prime' systems where there's good planets in low sec or npc space and making it impossible for the little people to do their PI properly. Also, referring to 2, it means that setting up their own POCO is raising a big flag asking to be blobbed.

4. Do you think PI has become more or less relevant in EVE?

More relevant. As more and more of the PI infrastructure is given to player control, the impact of these goods becomes more apparant. More uses for PI products would be nice though. As well as other forms of PI. For more on this, I would highly recommend reading the PI Proposal in the assembly hall, if you haven't already done so.

5. Do you have any awesome story related to a Player Owned Customs Office?

Not a very exciting one, but I was in a low sec system somewhere, and I saw a big alliance taking down an interbus POCO to set up their own, and asked howmuch they'd charge a smalltimer like me for use of their POCO. They were quite friendly, and while I had no intention of setting up PI on that planet, somethign I told them on the outset, a good deal was made anyway.

Does railgun ammunition come in Hollow Point?

Also Aswell
Apple Industries Inc.
#4 - 2012-01-03 16:19:28 UTC
Well the biggest problem with POCOs isn't a POCO problem. It's the stupid storage silo mechanics. 700MW of power? For what? And it stores a pitiful 5000m3 of material.

So the end result is nobody uses them. Nobody has 700MW free so instead of buffering excess P0 material in a silo we're instead shooting it up to the POCO (and paying a tax) and then bringing it back down (and paying the tax again). If anything, use another launchpad and at least double the storage space.

This is really the biggest limitation I have with PI right now. Storage. Using the POCO as a buffer is a workaround for another problem entirely.

Halin Damal
Moderari Animo
#5 - 2012-01-03 16:21:11 UTC
1. Is there anything related to the Customs Office feature or PI taxes that you think is broken or terrible?
This doesn't really concern me (yet), but I heard some corporations that want to monitor the PI activity of their POCO's of their members are forced to set the tax-rate to 0.1%. I think they should be able to do this without asking any tax at all.

2. Do you think the amount of PvP engagements has changed in EVE as a result of this feature?
Yes, I think this change is in favor PvP seeking pilots, but not necessarily a bonus feature for Industrial players. Again it doesn't really affect me, so I am not too concerned.

3. Do you think the feature has created new opportunities for small to mid-sized corporations?
Definitely yes

4. Do you think PI has become more or less relevant in EVE?
Yes, the highseccers just turn over a bit less ISK then before, the rest has an opportunity to gain more ISK more taking more risk.

5. Do you have any awesome story related to a Player Owned Customs Office?
Sorry, nothing comes to mind.


Not directly related to questions above. I think there is still a lot of opportunities to explore regarding PI. Today it is just a click-fest to generate some passive income. Some actions should become simpeler though, having to go through each processor and repeat the same actions to change the production is really daft. Being able to group processors should be a major improvement (in my eyes this would be a quick-win for CCP). Also when I build an extractor, create a link to a structure that has a container and install an extraction program, why do I still need to manually route the P0 product to the only obvious outlet?

I would love some more actions to be done to increase my PI production. Just to think outside the box for a moment, wouldn't it be fantastic to have a transport tycoon type of mini-game on planets that affect the PI production? If Dust 514 is doable, I am sure an TT clone would be doable aswell.
Humphreys Stig
Aideron Robotics
Aideron Robotics.
#6 - 2012-01-03 16:32:55 UTC  |  Edited by: Humphreys Stig
1. Where do I start.....

No better place than with planetary launches. Currently PI launches allow for 500m3 of PI to be launched. This I say needs to be altered. Not to some silly level m3 but to a level which are actually X times the volume of items produced. E.G. P2, 3 & 4 items are 1.5, 6 & 100m3 respectively. 500m3 is not a multipal of any PI item. 150, 300, 600, 900, 1200m3 are and seem to make more sense.

Taxes. With all the whining and resulting CCP HTFU responses I was somewhat intersted in jumping into PI to see what PI was actually like. That was an eye opener.The current NPC tax levels are not really an enticement for High Sec Bears to venture into low sec as I'm sure CCP wanted. (Though I could be proved wrong on this). Considering that during my low sec roams looking for suitable PI oppertunities the standard POCO tax rate appears to be 12%

2. I've been in low sec quite a bit over the Christmas and very rarely seen a POCO in reinforcement. Then again there seems to be very few of them outside of 0.1 sec systems.

3. Probably. However more oppertunity does not mean more people will try it. CCP we need more enticements to enter into PI.

4. Less. And the reasoning. PI on the planet (currently) is a single person activity. However it takes in my opinion several people to be able to destroy an interbus and replace with a POCO. You could do it solo if you had several hours to spare. I'm sure some people have managed to destroy them solo but as it stands there is no real enticement to kill them unless you want to place a POCO of your own. Now if they were to drop items/loot/BPC's then that would be a different story.

5. No stories and I've not been enticed to start PI even though the forum tears and trolls were wonderful.

God I hate forum trolls.

EDIT:

If you havn't read this and i'm sure you havn't, then this issue needs to be addressed.

https://forums.eveonline.com/default.aspx?g=posts&m=561037#post561037

Having a PI facility carry out cycle after cycle without having a set desintation for its output needs to be changed more inline with say mining mods, where they stop once the cargohold is full andthere is nowhere for the material to go.
Jarnis McPieksu
Aliastra
Gallente Federation
#7 - 2012-01-03 16:36:04 UTC
CCP Omen wrote:
Hello and a happy new year!
1. Is there anything related to the Customs Office feature or PI taxes that you think is broken or terrible?


Inability to pay taxes from corporate wallet. Lots of fiddling with ISK when doing PI for a corporation. Need tickbox somewhere to use corp wallet...

Would also like the tax system to use a moving average of some sort for tax calculations. While the quick hack fix of using fixed market-related values for tax calculations was a vast improvement over the loltaxes of pre-Crucible, the system really needs to automatically adjust over time to actual market prices. Naturally use long enough timescales and averages so your average little market manipulation doesn't affect taxes, but at least a quarterly tax modification is very much needed. And yeah, it should be automated :)
Unforgiven Storm
Eternity INC.
Goonswarm Federation
#8 - 2012-01-03 16:36:49 UTC  |  Edited by: Unforgiven Storm
only problem is the time it takes to replace a interbus POCO for one of our own, we have to kill hundreds in our space!
we want to replace them all, but 15M hitpoints each doesn't help!

Allow us to petition their removal from space we have sov (0.0). a director makes a petition, at downtime all Interbus pocos petitioned are removed and we then go and anchor new ones. everybody is happy.

or change the hitpoints of a interbus Poco for something smaller like 2M or something... this is becaming a pain in the ass, for more than one month we are kiling interbus POCOS, not even half is done in our sov space, Cry

Unforgiven Storm for CSM 9, 10, 11, 12 and 13. (If I don't get in in the next 5 years I will quit trying) :-)

Unforgiven Storm
Eternity INC.
Goonswarm Federation
#9 - 2012-01-03 16:38:18 UTC  |  Edited by: Unforgiven Storm
a couple more things:

- sometimes we warp to them and get stuck and can't warp out, what is happening?
- In the custom office window, If I do not want to export some products because the tax set is to high (like 100%), can you provide a way to destroy those products, since I need space down in the planet and exporting them out is the only option to cleate space at this moment... thanks

Unforgiven Storm for CSM 9, 10, 11, 12 and 13. (If I don't get in in the next 5 years I will quit trying) :-)

pmchem
Brutor Tribe
Minmatar Republic
#10 - 2012-01-03 16:55:40 UTC  |  Edited by: pmchem
CCP Omen wrote:

1. Is there anything related to the Customs Office feature or PI taxes that you think is broken or terrible?

2. Do you think the amount of PvP engagements has changed in EVE as a result of this feature?

3. Do you think the feature has created new opportunities for small to mid-sized corporations?

4. Do you think PI has become more or less relevant in EVE?


1. Something broken: Interbus COs were a late design addition, presented as a cushion so that the changeover to POCOs would not have severe backlash or market effects - they should be removed by CCP in lowsec/WH/nullsec now that people understand POCOs and gantries are widely available. Their continued existence negatively affects player-driven POCO gameplay. It's a lot of effort to clear those things, and some people choose to ignore their taxes ('my time is free').

Something terrible: POCOs may sit around untouched for months unless shot at, and it's impossible to tell at a glance if anyone still uses them (unlike POS, which must be fueled). Maybe there should be a way to tell how frequently an Interbus CO or POCO has imports/exports? This would help pvp scouting (active places for fights), industry scouting (this POCO is abandoned, let's kill it and take it over), and user scouting (hey this place is not used much, it probably isn't depleted. or the inverse). I'd say add a form of upkeep by making POCOs use energon cubes, but that adds a layer of effort which is unfun.

You could also make POCO shield resists related to, say, the amount of taxes collected? That'd provide another way to differentiate POCOs on activity, and make more valuable/capitalistic ones harder to kill.

2. Has the amount of PVP changed? Yeah, I've heard of fights over these, and scouted several nullsec targets myself.

3. I'm not involved with mid-size corps, but I have seen POCOs owned by them, so I'd guess yes.

4. Definitely more relevant. PI is now providing noticeable alliance income for GSF, so any turf-holding group should be examining them as a way to pay for corp/alliance programs. The new taxes also make efficient PI installation planning more important, and further differentiate highsec vs POCO optimal setups.

https://twitter.com/pmchem/ || http://community.eveonline.com/news/dev-blogs/community-spotlight-garpa/ || Goonswarm Economic Warfare Cabal

Jack Dant
The Gentlemen of Low Moral Fibre
#11 - 2012-01-03 17:24:26 UTC
1. Is there anything related to the Customs Office feature or PI taxes that you think is broken or terrible?

Nothing is really so broken that it needs urgent fixing, but some minor stuff. First, as mentioned, not using the corp to char standings is annoying. Many PI alts are in NPC corp.

Also, POCO income is still a bit too low compared to their cost, so many people don't really try to defend theirs. Increasing taxes further would hurt the economy too much, and lowering gantry cost would make them less likely to be defended. So I think you should encourage more colonies per planet instead, via the depletion/abundance mechanics.

Finally, I feel the level of commitment it takes to attack a POCO in lowsec should be raised somehow. Right now it's too easy to attack in "invulnerable" ships, such as bombers or stabbed BS, and just cloak/run away at the first sign of defenders. More HP is not the answer, but perhaps some automated locking/tackle from the POCO would help.

2. Do you think the amount of PvP engagements has changed in EVE as a result of this feature?

Definitely yes. Small engagements, with people unrelated to the POCO showing up. Even the Interbus COs have created some fun situations.

Making the timer visible system-wide was a stroke of genius Smile So was making them so easy to repair to reset the timer.

3. Do you think the feature has created new opportunities for small to mid-sized corporations?

Yes. Plenty of lowsec POCOs are owned by small/medium corporations. I have even helped defend them from larger entities successfully. Their low cost/low value actually helps even out the odds.

4. Do you think PI has become more or less relevant in EVE?

I don't think this has changed much, except by raising awareness among non-PIers.

5. Do you have any awesome story related to a Player Owned Customs Office?

I don't know. For example, this one, about how a fight over a handful of POCOs escalated to a 60 man fight with multiple carriers involved. In a region where 15 man gangs are a rare sight.

The time we interrupted a bomber gang shooting an Interbus CO, then finished it off ourselves and anchored our own? Or the carrier that was delegating fighters to his POCO-bashing gang from a safespot and got caught and killed? Or the 0.0 alliance that decided to hit our POCO in stabbed ravens and was chased off by a gang of t1 cruisers.

But the sweetest has to be this one. One of the most outspoken critics of POCOs (from the devblog thread), recently showed up in my corp wallet. As "export duty from XXXX".

What happens in lowsec, stays in lowsec, lowering the barrier to entry to lowsec PVP: https://forums.eveonline.com/default.aspx?g=posts&m=476644&#post476644

Jack Dant
The Gentlemen of Low Moral Fibre
#12 - 2012-01-03 17:28:31 UTC
Maybe CCP can check how much PI is being done through Interbus offices at the moment? If the number is low enough, removing them would make sense.

And if it's mostly exports with few imports, a more permanent solution of bumping up CC and launch capacity to 1.5-2k m3 would keep harvesting without a POCO viable.

What happens in lowsec, stays in lowsec, lowering the barrier to entry to lowsec PVP: https://forums.eveonline.com/default.aspx?g=posts&m=476644&#post476644

gfldex
#13 - 2012-01-03 17:31:44 UTC  |  Edited by: gfldex
1) Taxes are fine. There used to be a tax nobody cared about but couldn't do anything about either. Now you need and can care about taxes. I didn't do PI before the change was first announced because prices where driven down by fellow players that skilled up 8 chars on 3 accounts to farm planets. That has changed. Nice income is nice. :)

2) A lot. Plenty of carriers where ganked by a certain group of players. Don't ask me why you would want to have a carrier sitting next to a Interbus CO.

3) It does. You can get your tax down to 0 and gain a big advantage if you do reactions. Yet it comes with the risk to lose those COs and thus your profits. Reactions where basically forced out of Perimeter into some lowsec or 0.0 systems. You don't really want to do that in a one-man-army-corp.

4) That heavyly depends where you are coming from. For one-man-corps it may have lost relevance. For well organised corps it for sure matters more nowadays. It's a true asset because you gain something economically while at the same time have to care about on the warfare level. Yet you don't put more boring stress on your worker bees ... err directors.

5) I don't do awesome, I do profits.

As a side node I agree with the notion that storage on planets can be a problem. If you are just a paying customer you may end up not being able to retrieve your good from the planet (that little rocket is a joke). It can take a few days to sort the situation. In that time you have to pause production simply because you have no way to stash stuff away for a few days. Makes you wonder what kind of engineer designed those structures.

Edit: Don't forget to iterate on the PI mechanics. Small corps got a boost but their players can't really work together to build planetary networks. A planet market is if great need and provides another opportunity to glue a structure next to a planet. Another thing to fight over and to gain taxes from for small or not so small corps.

If you take all the sand out of the box, only the cat poo will remain.

CCP Nullarbor
C C P
C C P Alliance
#14 - 2012-01-03 17:36:26 UTC  |  Edited by: CCP Nullarbor
Linking some related threads:

Improved notifications for customs offices

https://forums.eveonline.com/default.aspx?g=posts&m=574341

Getting stuck on customs offices

https://forums.eveonline.com/default.aspx?g=posts&m=595313#post595313

CCP Nullarbor // Senior Engineer // Team Game of Drones

pmchem
Brutor Tribe
Minmatar Republic
#15 - 2012-01-03 17:38:30 UTC
Jack Dant wrote:

Also, POCO income is still a bit too low compared to their cost, so many people don't really try to defend theirs. Increasing taxes further would hurt the economy too much, and lowering gantry cost would make them less likely to be defended. So I think you should encourage more colonies per planet instead, via the depletion/abundance mechanics.


I like almost all of your post, but would disagree with the idea that raising taxes further would hurt the economy (I bet you're not surprised!). PI prices in Jita indicate that a large part of the pre-patch bubble was speculation and POS fuel stockpiling for cube creation, and that bubble has largely receded now. Tax fearmongerers have been proven totally wrong. That means there is plenty of room for another increase of the tax reference values, which would further encourage POCO placement and differentiate highsec from riskier places. Something like an "isk upkeep" for POCOs, where the "npc workers on POCOs" claim a PLEX's worth of isk / month in "salary" (this could be done via a ccp-set npc tax on imports/exports), would be a way to put an isk sink on the non-highsec POCOs (if desired).

Nice stories at the end, btw.

https://twitter.com/pmchem/ || http://community.eveonline.com/news/dev-blogs/community-spotlight-garpa/ || Goonswarm Economic Warfare Cabal

Professor Alphane
Les Corsaires Diable
#16 - 2012-01-03 17:44:02 UTC  |  Edited by: Professor Alphane
Don't think there has really been enough time for everything to settle into a pattern yet.

What I would say is broken (well perhaps not broken but against the grain at least) is a couple of things.

1. You just handed on a gold plater null sec alliances a bonus 10% on there already larger share of PI profit.

2. Your system seems to try and encourage people to hold and defend property in low sec, something no-one is really going to undertake as the rest of the tools a null sec alliance have for these purposes aren't available. Discouraging people from taking that 'risk it for a biscuit route' and basically doing the oppossite of what you seem to have intended.

3. The overall effect therefore was a nerf to high sec ops and a buff for the already phenominally rich null sec alliances, plus added another complication for those who want to dip there toe in riskier ventures.

All in all a nice idea, when implemented doing almost the complete opposite of what was intended, pretty much par for the course really.

Just the way I see things of course your milage may vary.


/edit- thanks for asking though Lol

[center]YOU MUST THINK FIRST....[/center] [center]"I sit with the broken angels clutching at straws and nursing our scars.." - Marillion [/center] [center]The wise man watches the rise and fall of fools from afar[/center]

Camios
Sebiestor Tribe
Minmatar Republic
#17 - 2012-01-03 17:57:12 UTC  |  Edited by: Camios
1. Is there anything related to the Customs Office feature or PI taxes that you think is broken or terrible?

No

2. Do you think the amount of PvP engagements has changed in EVE as a result of this feature?

In lowsec I know there have been some engagements around them, I have seen many reinforcements timers. I can't say if POCOs are reinforced just to get a fight or to really get planets; I would like to compare the amount of PVP around starbases with the amount of PVP around POCOs.
The POCOs are something new. A new "warp to when **** is the fan", and a thing you place it a 0 km on planet warpins so that it decloaks people. People are going to camp them with bubbles in critical areas of 0.0.

3. Do you think the feature has created new opportunities for small to mid-sized corporations?

I like the idea of having something "public", and that you can profit from it giving access to strangers; I think this has created new opportunities (it's a bit like putting up a POS, but with reduces hassle and benefits). I think there should be more "stuff" in EVE with private ownership & public usage (the POPUUS concept).

4. Do you think PI has become more or less relevant in EVE?

In EVE Economy
I don't think that PI has become more relevant. It is good that the PI system has become now more complex and deep, but this change has possibly reduced the people that run PI and the increase in POS components probably has caused some POSes to be shut down (thus marginally reducing the economical relevance of PI in EVE).

In EVE balance of power

PI is a great way to make money because it's passive income. Like moons, but on a personal level, and this means that in the balance of power it does not count very much. Until the moment there will be more involvement in PI on a corporate and alliance level, PI will be pretty marginal in the balance of power. POCOs do something in this direction, though.

5. Do you have any awesome story related to a Player Owned Customs Office?

No awesome stories. But one story.

Back in november I contacted all the people who shared a planet with me and asked them what were we going to do with the upcoming release of POCOs. They were mainly from Russia. I crafted a fine evemail in my finest English only to get a response like "I didn't understand anything". I contacted their ceo, who said "no problem, we'll take care of it, we have the firepower for taking the Interbus down".
The interbus COs are still there after a month.
MadMuppet
Critical Mass Inc
#18 - 2012-01-03 18:13:48 UTC
1. Is there anything related to the Customs Office feature or PI taxes that you think is broken or terrible?
-What is happening makes sense to me and seems viable so far. There are a lot of calls in here to remove the Interbus offices by CCP's hand but I think that should be avoided and let nature take its course instead. Eventually they will all fall or be worthless.

-There needs to be a way of deleting materials from the storage silos on the planet rather than launching them. Charge a small environmental impact fee if you need to, but give us a way to address the messes that sometimes happen.

2. Do you think the amount of PvP engagements has changed in EVE as a result of this feature?
-Personally no. Sneaking around as a hauler is still sneaking around as a hauler. Until some sort of auxiliary cruiser is added to the game, I don't think there is going to be much change, at least in the small arena.

3. Do you think the feature has created new opportunities for small to mid-sized corporations?
-Not really. PI is a solo event with other players joining for a short period to set up the POCO, after that it is back to being a solo event. Except for a few specific planets in areas, I don't know how many people are going to invest in any sort of large scale warfare with a small group instead of just moving over a little (there are as many planets as players logged in).

4. Do you think PI has become more or less relevant in EVE?
-It is still relevant, but it is much more of a later game mechanic than it was originally once you include POCOs. Then again, even with the higher taxes you still make money in high-sec.

5. Do you have any awesome story related to a Player Owned Customs Office?
-Nope.

This message brought to you by Experience(tm). When common sense fails you, experience will come to the rescue. Experience(tm) from the makers of CONCORD.

"If you are part of the problem, you will be nerfed." -MadMuppet

Jack Dant
The Gentlemen of Low Moral Fibre
#19 - 2012-01-03 18:26:56 UTC
pmchem wrote:
I like almost all of your post, but would disagree with the idea that raising taxes further would hurt the economy (I bet you're not surprised!). PI prices in Jita indicate that a large part of the pre-patch bubble was speculation and POS fuel stockpiling for cube creation, and that bubble has largely receded now. Tax fearmongerers have been proven totally wrong. That means there is plenty of room for another increase of the tax reference values, which would further encourage POCO placement and differentiate highsec from riskier places.

I don't know how much goonswarm is making per planet, but the numbers I'm seeing are around 1 to 4 mil/day for actively used planets (with a couple total failures). To really increase the income to the point where people really form up to defend, you'd have to double or triple that income. I hope you'd agree, raising the taxes that much would be traumatic.

Quote:
Something like an "isk upkeep" for POCOs, where the "npc workers on POCOs" claim a PLEX's worth of isk / month in "salary" (this could be done via a ccp-set npc tax on imports/exports), would be a way to put an isk sink on the non-highsec POCOs (if desired).

As a tax on top of the tax, could work. But with a fixed amount, it would end badly Lol

What happens in lowsec, stays in lowsec, lowering the barrier to entry to lowsec PVP: https://forums.eveonline.com/default.aspx?g=posts&m=476644&#post476644

Andre Vauban
Federal Defense Union
Gallente Federation
#20 - 2012-01-03 18:54:13 UTC  |  Edited by: Andre Vauban
1. Is there anything related to the Customs Office feature or PI taxes that you think is broken or terrible?

You need the ability to select which corp wallet the taxes are paid into.

I would honestly like to remove the ability for capitals to engage a POCO in lowsec. It's really hard to defend the initial reinforcement (ie get a fight) when a half dozen dreads can drop in, siege one cycle, and leave before you can get there. We had a POCO reinforced the other night and we responded in about 7 minutes but the attackers were already gone. I think the sweet spot for taking down a POCO is a 10-20 man fleet, not a pair of dreads. I also think this may help keep the larger powers out of the lowsec POCO realm, as it will be too tedious to take over large numbers of POCOs.

The station manager role is overloaded, I'd like to see a POCO specific security role. Giving that one title is putting too many eggs in one basket. I'd also like to be able to password protect the configuration and transfer options on a per-POCO basis so a single person cannot steal all your POCOs. Only a director/CEO can recover the PW.

Also, editing POCO configuration while not in the same system seems to be broken. The only way I seem to be able to edit the tax rates is by flying out to the same grid as the POCO. Is this intentional?

2. Do you think the amount of PvP engagements has changed in EVE as a result of this feature?

Yes, it gives people in lowsec something to fight over that doesn't require a monster force to take down (ie POS).

3. Do you think the feature has created new opportunities for small to mid-sized corporations?

Yes, but see #1. CCP needs to keep an eye on this and make changes to keep the large null-sec entities from steam rolling all the lowsec POCOs.

4. Do you think PI has become more or less relevant in EVE?

More. I just started doing PI myself after POCOs were introduced so see what it is all about. It also gives incentives for corps to encourage PI, as they can make some passive isk from it.

5. Do you have any awesome story related to a Player Owned Customs Office?

Not directly yet, but I've seen some pretty big battle reports over POCOs.

.

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