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[Error][SOLVED] Galatea failure to launch - Black or colorless screen

Author
Kismeteer
Bat Country
Pandemic Horde
#1 - 2015-08-26 15:37:36 UTC  |  Edited by: Kismeteer
Well, this is embarrassing. I run the Ubuntu thread, and I'm getting a failure to launch evefile.exe. The launcher is working, and I can change the settings. I have tried safe mode as well. The main error message is:

fixme:d3d_surface:surface_cpu_blt Unsupported flags: 0x80000000.

01:00.0 VGA compatible controller: NVIDIA Corporation GM107 [GeForce GTX 750 Ti] (rev a2)
Ubuntu 14.04.02, 3.13.0-58-generic
wine 1.7.44
DX9

If I directly launch the exe file, I get this type of screen: https://i.imgur.com/oLXsjEL.png

Full log of errors below.

 v1
fixme:ole:RemUnknown_QueryInterface No interface for iid {00000019-0000-0000-c000-000000000046}
fixme:ole:RemUnknown_QueryInterface No interface for iid {00000019-0000-0000-c000-000000000046}
fixme:heap:RtlSetHeapInformation 0x490000 0 0x33fce4 4 stub
fixme:heap:RtlSetHeapInformation (nil) 1 (nil) 0 stub
Network layer using: CarbonIO
fixme:heap:RtlSetHeapInformation 0x490000 0 0x338634 4 stub
err:winediag:X11DRV_WineGL_InitOpenglInfo Direct rendering is disabled, most likely your 32-bit OpenGL drivers haven't been installed correctly (using GL renderer "GeForce GTX 750 Ti/PCIe/SSE2", version "2.1.2 NVIDIA 331.113").
fixme:win:EnumDisplayDevicesW ((null),0,0x338c28,0x00000000), stub!
fixme:win:EnumDisplayDevicesW ((null),0,0x338c28,0x00000000), stub!
fixme:win:EnumDisplayDevicesW ((null),0,0x3389b8,0x00000000), stub!
fixme:d3d11:D3D11CreateDevice adapter 0x13c878, driver_type D3D_DRIVER_TYPE_UNKNOWN, swrast (nil), flags 0, feature_levels 0x338e5c, levels 0x1, sdk_version 7, device 0x338e74, feature_level 0x338e58, context 0x338e68 stub!
Starting up Trinity through _trinity_dx9_deploy ...
fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0x3386c0 63 C) semi-stub
fixme:msvcp:locale__Locimp__Makexloc (0x3386c0 63 0x262e310 (nil)) semi-stub
fixme:msvcp:time_get_char_ctor_locinfo (0x490490 0x3386c0 0) stub
fixme:msvcp:locale__Locimp__Makewloc (0x3386c0 63 0x262e310 (nil)) semi-stub
fixme:msvcp:locale__Locimp__Makeushloc (0x3386c0 63 0x262e310 (nil)) semi-stub
fixme:win:EnumDisplayDevicesW ((null),0,0x338668,0x00000000), stub!
fixme:win:EnumDisplayDevicesW ((null),0,0x339018,0x00000000), stub!
fixme:win:EnumDisplayDevicesW ((null),1,0x339018,0x00000000), stub!
fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0x338d38 63 english) semi-stub
fixme:msvcp:locale__Locimp__Makexloc (0x338d38 63 0x2626b10 (nil)) semi-stub
fixme:msvcp:time_get_char_ctor_locinfo (0x2a61978 0x338d38 0) stub
fixme:msvcp:locale__Locimp__Makewloc (0x338d38 63 0x2626b10 (nil)) semi-stub
fixme:msvcp:locale__Locimp__Makeushloc (0x338d38 63 0x2626b10 (nil)) semi-stub
fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0x33a29c 1 C) semi-stub
fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0x33a0ec 1 C) semi-stub
EVE Client version 13.08 build 958007 starting  10:33:44
Cerberus localization module loaded on client
fixme:heap:RtlSetHeapInformation 0x490000 0 0x336b14 4 stub
fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0x338ad0 63 C) semi-stub
fixme:msvcp:locale__Locimp__Makexloc (0x338ad0 63 0x7385fa0 (nil)) semi-stub
fixme:msvcp:time_get_char_ctor_locinfo (0x7490830 0x338ad0 0) stub
fixme:msvcp:locale__Locimp__Makewloc (0x338ad0 63 0x7385fa0 (nil)) semi-stub
fixme:msvcp:locale__Locimp__Makeushloc (0x338ad0 63 0x7385fa0 (nil)) semi-stub
fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0x33ac88 63 english) semi-stub
fixme:msvcp:locale__Locimp__Makexloc (0x33ac88 63 0xa1c4d10 (nil)) semi-stub
fixme:msvcp:time_get_char_ctor_locinfo (0x9770d48 0x33ac88 0) stub
fixme:msvcp:locale__Locimp__Makewloc (0x33ac88 63 0xa1c4d10 (nil)) semi-stub
fixme:msvcp:locale__Locimp__Makeushloc (0x33ac88 63 0xa1c4d10 (nil)) semi-stub
fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0x33ac88 63 english) semi-stub
fixme:msvcp:locale__Locimp__Makexloc (0x33ac88 63 0xa130940 (nil)) semi-stub
fixme:msvcp:time_get_char_ctor_locinfo (0x86a5ec0 0x33ac88 0) stub
fixme:msvcp:locale__Locimp__Makewloc (0x33ac88 63 0xa130940 (nil)) semi-stub
fixme:msvcp:locale__Locimp__Makeushloc (0x33ac88 63 0xa130940 (nil)) semi-stub
EVE Client version 13.08 build 958007 started  10:33:44
fixme:heap:RtlSetHeapInformation 0xf960000 0 0x3396fc 4 stub
fixme:heap:RtlSetHeapInformation 0x490000 0 0x337734 4 stub
Starting services
Service counter: 0.000s
Service sessionMgr: 0.000s
Service settings: 0.009s
Service dataconfig: 0.064s
Service machoNet: 0.001s
Service objectCaching: 0.000s
Service addressbook: 0.000s
Service clientStatsSvc: 0.001s
Service godma: 0.000s
Service photo: 0.000s
Service mailSvc: 0.000s
Service notificationSvc: 0.000s
Service LSC: 0.000s
Service inv: 0.000s
Service pwn: 0.000s
Service focus: 0.000s
Service debug: 0.000s
Service jumpQueue: 0.000s
Service device: 0.043s
Service scanSvc: 0.000s
Service browserHostManager: 0.000s
Service localizationClient: 0.000s
Service launcher: 0.000s
Service jumpMonitor: 0.000s
Service calendar: 0.000s
Service LiveUpdateSvc: 0.000s
Service monitor: 0.000s
Service processHealth: 0.000s
Service planetInfo: 0.000s
Service district: 0.000s
Service browserCache: 0.001s
Service bookmarkSvc: 0.000s
Service invCache: 0.000s
Service michelle: 0.000s
Service sceneManager: 0.004s
Service browserImage: 0.000s
Service prefetchSvc: 0.000s
Service crimewatchSvc: 0.000s
Service audio: 0.003s
Service war: 0.000s
Service facwar: 0.000s
Service corp: 0.001s
Service visualEffect: 0.000s
Service sofService: 0.280s
Starting services - Done
Service viewState: 0.000s
Service loading: 0.000s
Service gameui: 0.000s
Service neocom: 0.000s
Service infoPanel: 0.000s
Service shipTreeUI: 0.000s
(continued below)
Kismeteer
Bat Country
Pandemic Horde
#2 - 2015-08-26 15:38:31 UTC
continued from above, ran out of space.


Added StretchSpriteHorizontalCore into uicls namespace as StretchSpriteHorizontal
Added SE_EditTextlineCore into uicls namespace as SE_EditTextline
Added StretchSpriteVerticalCore into uicls namespace as StretchSpriteVertical
Added SelectCore into uicls namespace as Select
Added ImageButtonCore into uicls namespace as ImageButton
Added LayerCore into uicls namespace as Layer
Added LoadingWndCore into uicls namespace as LoadingWnd
Added WindowMinimizeButtonCore into uicls namespace as WindowMinimizeButton
fixme:msvcrt:type_info_name_internal_method type_info_node parameter ignored
fixme:imm:ImmDisableTextFrameService Stub
fixme:imm:ImmReleaseContext (0x20028, 0x1dbd30): stub
err:d3d:wined3d_buffer_map >>>>>>>>>>>>>>>>> GL_INVALID_VALUE (0x501) from glMapBufferRange @ buffer.c / 989
err:d3d:wined3d_buffer_map >>>>>>>>>>>>>>>>> GL_INVALID_VALUE (0x501) from glMapBufferRange @ buffer.c / 989
Service uiColor: 0.000s
Service cmd: 0.020s
Service menu: 0.000s
Service account: 0.000s
Service pvptrade: 0.000s
Service fleet: 0.000s
Service faction: 0.000s
Service clientPathfinderService: 0.000s
Service map: 0.000s
Service mouseInput: 0.000s
Service gameWorldClient: 0.000s
Service cameraClient: 0.002s
Service zactionClient: 0.010s
Service actionObjectClientSvc: 0.012s
Service contextMenuClient: 0.029s
Service navigation: 0.000s
Service movementClient: 0.011s
Service worldSpaceClient: 0.000s
Service proximity: 0.000s
Service paperDollClient: 0.009s
Service apertureClient: 0.000s
Service collisionMeshClient: 0.000s
Service playerComponentClient: 0.000s
Service animationClient: 0.000s
Service perceptionClient: 0.000s
Service decisionTreeClient: 0.000s
Service proximityTrigger: 0.000s
Service position: 0.000s
Service boundingVolume: 0.000s
Service aimingClient: 0.000s
Service simpleTestClient: 0.000s
Service netStateClient: 0.000s
Service entitySpawnClient: 0.000s
Service selectionClient: 0.000s
fixme:wtsapi:WTSRegisterSessionNotification Stub 0x20028 0x00000000
Service cacheDirectoryLimit: 0.000s
Service character: 0.000s
Service entityRecipeSvc: 0.000s
Service interiorPlaceableClient: 0.000s
Service cylinderLightClient: 0.000s
Service holoscreen: 0.000s
Service particleObjectClient: 0.000s
Service entityProcSvc: 0.000s
Service tutorial: 0.000s
Service interiorStaticClient: 0.000s
Service graphicClient: 0.000s
Service lensFlareClient: 0.000s
Service simpleStaticSpawnClient: 0.000s
Service spawnLocationClient: 0.000s
Service spotLightClient: 0.000s
Service bracketClient: 0.000s
Service uiProcSvc: 0.000s
Service genericProcClient: 0.000s
Service LightAnimationComponentManager: 0.000s
Service uvPickingClient: 0.000s
Service connection: 0.000s
Service logger: 0.001s
Service vivox: 0.000s
Service ownerprimer: 0.000s
Service petition: 0.000s
Service ui: 0.000s
Service window: 0.000s
Service log: 0.000s
Service consider: 0.000s
Service incursion: 0.000s
Service moonScan: 0.000s
Service preview: 0.000s
Service flightPredictionSvc: 0.000s
Service flightControls: 0.001s
Service sensorSuite: 0.000s
Service hackingUI: 0.000s
Service radialmenu: 0.000s
Service tourneyBanUI: 0.000s
Service achievementSvc: 0.016s
Service webtools: 0.000s
Service paperdoll: 0.000s
Service physicalPortalClient: 0.000s
Service boxLightClient: 0.000s
Service infoClient: 0.000s
Service uipointerSvc: 0.000s
Service UIDesktopComponentManager: 0.000s
Service shipHologram: 0.000s
Service form: 0.000s
Service clientOnlyPlayerSpawnClient: 0.051s
Service pointLightClient: 0.000s
Service loadedLightClient: 0.000s
Service occluderClient: 0.000s
Service directionalLightClient: 0.000s
Service highlightClient: 0.000s
Service entityClient: 0.136s
Service dynamicMusic: 0.000s
Service dungeonChecker: 0.000s
Service xfire: 0.000s
fixme:d3d_surface:surface_cpu_blt     Unsupported flags: 0x80000000.
fixme:d3d_surface:surface_cpu_blt     Unsupported flags: 0x80000000.
fixme:d3d_surface:surface_cpu_blt     Unsupported flags: 0x80000000.
fixme:d3d_surface:surface_cpu_blt     Unsupported flags: 0x80000000.
Merende Macaco
Tranquility Tavern
Pandemic Horde
#3 - 2015-08-26 15:55:28 UTC
its probably this:

err:winediag:X11DRV_WineGL_InitOpenglInfo Direct rendering is disabled, most likely your 32-bit OpenGL drivers haven't been installed correctly (using GL renderer "GeForce GTX 750 Ti/PCIe/SSE2", version "2.1.2 NVIDIA 331.113").
fixme:win:EnumDisplayDevicesW ((null),0,0x338c28,0x00000000), stub!

try running glxinfo to see if the a similar message appears.

If you changed your X stack lately, some of the NVidia driver files may have been overwritten by generic ones, re-installing the proprietary driver should get you back on your feet.
Kismeteer
Bat Country
Pandemic Horde
#4 - 2015-08-26 16:03:07 UTC  |  Edited by: Kismeteer
Everything seems fine per glxinfo, other than the 'direct rendering' setting.

Going to apply patches, reapply the graphics drivers, and reboot.

edit: setepping to the 346 nvidia driver
The following NEW packages will be installed:
libcuda1-346 nvidia-346 nvidia-opencl-icd-346
The following packages will be REMOVED:
libcuda1-331-updates{a} libcuda1-340-updates{a} nvidia-331{a}
nvidia-340{a} nvidia-opencl-icd-331{u} nvidia-opencl-icd-340{a}
0 packages upgraded, 3 newly installed, 6 to remove and 0 not upgraded.
Need to get 72.6 MB of archives. After unpacking 17.4 MB will be freed.
Do you want to continue? [Y/n/?]



$ glxinfo
name of display: :0.0
display: :0  screen: 0
direct rendering: No (If you want to find out why, try setting LIBGL_DEBUG=verbose)
server glx vendor string: NVIDIA Corporation
server glx version string: 1.4
server glx extensions:
    GLX_ARB_create_context, GLX_ARB_create_context_profile,
    GLX_ARB_create_context_robustness, GLX_ARB_fbconfig_float,
    GLX_ARB_multisample, GLX_EXT_buffer_age,
    GLX_EXT_create_context_es2_profile, GLX_EXT_create_context_es_profile,
    GLX_EXT_framebuffer_sRGB, GLX_EXT_swap_control, GLX_EXT_swap_control_tear,
    GLX_EXT_texture_from_pixmap, GLX_EXT_visual_info, GLX_EXT_visual_rating,
    GLX_NV_float_buffer, GLX_SGIX_fbconfig, GLX_SGIX_pbuffer,
    GLX_SGI_swap_control, GLX_SGI_video_sync
client glx vendor string: NVIDIA Corporation
client glx version string: 1.4
client glx extensions:
    GLX_ARB_create_context, GLX_ARB_create_context_profile,
    GLX_ARB_create_context_robustness, GLX_ARB_fbconfig_float,
    GLX_ARB_get_proc_address, GLX_ARB_multisample, GLX_EXT_buffer_age,
    GLX_EXT_create_context_es2_profile, GLX_EXT_create_context_es_profile,
    GLX_EXT_fbconfig_packed_float, GLX_EXT_framebuffer_sRGB,
    GLX_EXT_import_context, GLX_EXT_stereo_tree, GLX_EXT_swap_control,
    GLX_EXT_swap_control_tear, GLX_EXT_texture_from_pixmap,
    GLX_EXT_visual_info, GLX_EXT_visual_rating, GLX_NV_copy_image,
    GLX_NV_delay_before_swap, GLX_NV_float_buffer,
    GLX_NV_multisample_coverage, GLX_NV_present_video, GLX_NV_swap_group,
    GLX_NV_video_capture, GLX_NV_video_out, GLX_SGIX_fbconfig,
    GLX_SGIX_pbuffer, GLX_SGI_swap_control, GLX_SGI_video_sync
GLX version: 1.4
GLX extensions:
    GLX_ARB_create_context, GLX_ARB_create_context_profile,
    GLX_ARB_create_context_robustness, GLX_ARB_fbconfig_float,
    GLX_ARB_get_proc_address, GLX_ARB_multisample, GLX_EXT_buffer_age,
    GLX_EXT_create_context_es2_profile, GLX_EXT_create_context_es_profile,
    GLX_EXT_framebuffer_sRGB, GLX_EXT_swap_control, GLX_EXT_swap_control_tear,
    GLX_EXT_texture_from_pixmap, GLX_EXT_visual_info, GLX_EXT_visual_rating,
    GLX_NV_float_buffer, GLX_SGIX_fbconfig, GLX_SGIX_pbuffer,
    GLX_SGI_swap_control, GLX_SGI_video_sync
OpenGL vendor string: NVIDIA Corporation
OpenGL renderer string: GeForce GTX 750 Ti/PCIe/SSE2
OpenGL version string: 2.1.2 NVIDIA 331.113
OpenGL shading language version string: 1.20 NVIDIA via Cg compiler
Merende Macaco
Tranquility Tavern
Pandemic Horde
#5 - 2015-08-26 16:30:44 UTC  |  Edited by: Merende Macaco
Heres your smoking gun from glxinfo:


direct rendering: No (If you want to find out why, try setting LIBGL_DEBUG=verbose)

this need to be
direct rendering: Yes


Definitely something is borked with your video drivers.

I checked your driver version, 331 is new enough, but try using the verbose option suggested by glxinfo to see if it can pinpoint the problem.
Kismeteer
Bat Country
Pandemic Horde
#6 - 2015-08-26 18:49:03 UTC
Thank you Merende Macaco for leading me down the right path.

So, epic problems, finally got everything fixed. Couldn't use the restricted repo, coudln't use the extended PPA, I had tried to stick to the Ubuntu defaults too long. Had to install the nvidia proprietary drivers, with 32 bit extensions.

To do this:


  1. Download latest driver: https://www.nvidia.com/download/index.aspx Select your card, use "lspci | grep -i vga" and Linux 64-bit to use it.
  2. Logout of X
  3. Go to console shell account using Control-Shift-F1 and login
  4. Stop X sudo /etc/init.d/lightdm stop
  5. Run the Nvidia drivers as root. Mine was: sudo bash Downloads/NVIDIA-Linux-x86_64-352.30.run
  6. Accept agreement, install the 32 bit versions of stuff, allow it to alter your xconfig.
  7. Reboot
  8. Login to X
  9. sudo nvidia-settings
  10. On X Server Display Configuration, Dragged second monitor screen, and hit apply, and save.
  11. Started Eve Launcher
  12. Went to gear icon in the upper right (options), and changed mode to DX9 only, and hit save. (Newest versions of nvidia has DX11 emulation, which doesn't work.)


OpenGL core profile version string: 4.3.0 NVIDIA 352.30
01:00.0 VGA compatible controller: NVIDIA Corporation GM107 [GeForce GTX 750 Ti] (rev a2)
3.13.0-62-generic, Ubuntu 14.04.03
wine 1.7.50