Sell Orders

Salutations, ladies and gentlemen,

My name is Radu Lupescu, patron de Push Industries (the CEO). It is my honor and pleasure to reintroduce you to the old brand you trust, directly as it is being refurbished, revitalized, and innovated into the logistics corporation you have always wanted it to be. In short, Push Industries is going premium.

As those of you that follow our brand regularly already know, Push has gone through a remarkable amount of changes and phases since 2011. Throughout all of these you, the customer, have increased your demands of service steadily over time and been steadfast in your encouragement of our brand’s growth. Suffice it to say our slew of internal changes, and your will, have coalesced into our finally deciding to become New Eden’s Premium Hauling Service.

This being the case, Push will have the largest price increase it has ever seen. Our High Security Space rates will increase roughly 19% on July 3rd of 2015. In time we will update our prices for the remaining security spaces as well but we thought it prudent to go with a more unhurried implementation. With this increase of our HS rates you will be able to benefit with following new changes that will, before long, become the norm:

• Normal contract expirations set to 3 days

• Rush contracts expirations set to 1 day

• Limited to no expired contracts

• Haulers with a bare minimum of Mastery IV for all hauling vessels

• The most experienced and veteran haulers of New Eden, handling your freight

• A more personal customer service

• And above all… the best courier experience that money can buy

These are obviously bold changes and thus they will need a little bit of time to be applied to their fullest. But with every contract you place with us, in due time, you will notice this significant difference in service. Our weltanschauung is very customer satisfaction oriented and the only solution to our ability to offer you the best is the application of higher rates. These rates guarantee that our haulers will be the best paid of any courier service currently operating and as such will have the greatest standards of them. Thus your following us with this increase will enable our current hauling body to further develop their skills & training and we will also attract the finest haulers of New Eden within our courier service operation. As you can see this cycle is what will, as previously stated, give you “…the best courier experience that money can buy”.

We do realize, however, that this price change will mean that Push Industries will no longer fit into the economic models of some of our customers. For this we apologies in advance for not being able to offer those customers our services but we do have contact with other courier services and we highly recommend them. If this applies to you, please contact any of the following fine options, in game, with your courier needs (we are also happy to communicate with them on your behalf, if you so choose):

The Haulers Channel (HC)
New Evolution Express (NEE)

Push Industries thanks those that find us economically sustainable for their operations for taking advantage of our updated services and we are glad to rejoice in a new era of our corporation with you.

Cheers, and clear horizons to you all,

~ Radu Lupescu
CEO : Push Industries

It is good to see PushX finally shifting towards its rightful place in the hauling industry, a non-competitor.

As a customer of yours, I do have some questions as to how you can call this a "Premium" service. From what I am reading, you are increasing prices 20% in order to persuade enough of your customer base to use other services in hopes of being able to meet the industry minimum standards. 3 days expiration for normal contracts and 1 day expiration for rush is not a premium offering, neither is the goal of "limited expired contracts". These are the minimum requirements for any organized "professional" hauling service in New Eden. In fact, these standards aren't even new for PushX and have been in place for more than a year.

Do what you need to do and get delivery times back in order, but please have some respect for the hauling community and refrain from labeling 3 day expiration as a "Premium" benefit.

"You know very well that our corporations stay in regular contact and there's no reason for you to spy to get troll-baiting material,"

I ain't no spy. I'm idling in multiple public channels and get provided what I link there nice and easily. Also, I've not spoken to you or any Push "manglement" since I left.

I'm offended that I'm being accused of being a troll either. Especially when the CEO of a hauling corp doesn't haul... Surely that's the troll?

I comment here because I actually care about the haulers in Push, and the ones in RFF and Public Haulers Channel. Haulers are who I love.

You say that raising prices will attract more haulers, but have you worked out how many customers you'll lose? Where's the cutting off point which will decide if you have too many haulers and not enough contracts? I think you just plucked a number out of the air.

Regardless of everything, best of luck trying to re-establish a "premium" service. Your long time customers which we worked hard to find and provide a service for are welcome to come to us, as are the haulers which feel this is a joke.

Love-ya,

Lolita.

PS: Who the hell is Mizu? It's MiSUzuchan. Or broken up, it'd be Misuzu. Or if being really disrespectful, Misu.

so apparently the PushX public channel is no longer public. i just logged on today to see i was banned?? Apparently voicing your concerns and stating opinions is not allowed in an apparent "public" channel, guess i will have to move my business else were away from these "elite" haulers and great customer service people.

Awful Service, to many of my contracts have expired.
I was simply just told to reissue my contracts and nothing was done about them.

+1. Always been happy with PushX, still am. Would PushX again.

.

So at this point, after so many promises, and increases in your rates. Its only gettting worse.

At this point i count my blessings, if my contracts does not expire during the second 3 day period.
Thats right. The past couple of weeks you fail more contracts than you move for me, and even the second chance you get, with a note telling you that this is a relisted contract you already let expire once, you still take 2 days 23 hours to move it, if at all?

In your fancy queue system where i can track my stuff (which i admit is a nice feature) i can watch how my contracts sit there, sometimes for over a day without moving up at all.
If you, as a corp providing a service, truly have periods of over 24 hours with coverage so bad you cannot even keep up with the rush contracts, how should we expect you to actually perform the task we pay you an ever increasing amount of money for?

I move a tremendous amount of goods back and forth between 0.0 and the trade hubs and utilized Black Frog for some time before PushX came about and completely re-wrote what my expectations were in a hauling corp. I could get my stuff moved faster and cheaper than I ever could with the Frog. Moving my business from Frog to PushX was an easy decision and thats what I did, PushX made that decision easy because they showed me what I was missing in my then current provider.

Today I have begun to look elsewhere for a new provider that can stand in the shadow that the former PushX created, and PushX has again made this decision easy. The loss of faith in the reliability in the PushX system is complete as I have now had to re-issue multiple courier contracts over the last 2 weeks. The origination of the contracts, size or speed requested has not mattered in the slightest. My rush orders from Jita have expired, my slow loads from 0.0 have expired, multiple inquiries over multiple days in the PushX chat channel have gone ignored. In short from my (the customer) point of view PushX has ceased to exist as an ongoing entity and cannot be trusted with my hauling needs.

All 5 of my test contracts to push expired. Sorely disappointed.

There is no reason to use push over red frog, NEE, or even just making a public contract in the haulers channel.